Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising and marketing game since 1995. Throughout that time, they’ve managed to become one of the most previously owned e-mail tools on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very commonly the top choice for lots of other review sites. Normally, I wonder to see if our in-depth evaluation creates the very same result.

You might have taken a look at the Constant Contact evaluations offered by users online, too, and whilst they are quite positive, they may not provide you the whole picture. Our review of Constant Contact is based upon a methodical technique and uses our practical experience and also knowledge of loads of other simple as well as advanced marketing automation tools.

What makes them unique is that they’ve included numerous functions for many years that few of their competitors sport, such as electronic product downloads, event management, appointment scheduling as well as social campaigns. These all contribute to the varied listing of email options offered, along with automations and repeating e-newsletters.

Constant Contact boast a industry with around 400 applications and also assimilations that deal with even the most specific niche of products. Despite these flashy numbers as well as features, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a better take a look at Constant Contact’s ins & outs as well as check if it’s still pertinent in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards local business, yet their prices aren’t the most affordable, especially when you think about that their features simply aren’t that progressed. Plans start from $9.99/ month, yet this only permits 500 clients, and also rates increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our full pricing guide

Cons and pros


Is Constant Contact the best e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is quite special in this regard, being one of minority e-mail advertising and marketing tools to enable you to manage occasion enrollments, invitations, and also tickets . Keep in mind that this attribute includes its very own fees: 5.4% + $0.80 for each and every ticket offered or purchase carried out.

Not suggested if:

You require innovative automation:

Remarkably, for the premium it bills, Constant Contact doesn’t supply one of the most innovative automations. While they do supply caused campaigns, autoresponders as well as deserted cart projects (for Shopify only), you’ll discover that much cheaper tools offer comparable degrees of automation– MailerLite and Sendinblue, as an example.

Score details


Alleviate of Use

Normally it’s very easy to navigate, though a little bit dull-looking. You can get to many places within a couple of clicks, though as they’ve included more capability, some things have actually come to be a little covert, as an example, automations.

Newsletter Creation


The editor is quickly, however light on functions, particularly in the designing division. Apart from that it’s very easy to deal with.


of course

This is very basic, just allowing you to place straightforward introductions or call details. There is no if/then/else logic available.

Email types

Traditional, autoresponders, standard automations, repeating e-newsletters, A/B screening, occasion enrollments, vouchers, studies and surveys .

Option as well as Flexibility of Template Designs

Not bad. You can likewise start from scratch, as well as utilize a helpful feature called ‘Brand your email’ to auto-generate a theme based on your website’s colors as well as logo design.

Email Marketing Automation

They use autoresponders as well as deserted cart campaigns for Shopify and WooCommerce. It additionally generates pre-defined call sectors based upon your consumers’ communications with your on the internet shop (e.g. repeat, lapsed as well as prospective clients). Automations based on contact triggers (e.g. email opens, clicks) are also readily available. It’s worth keeping in mind that the automations aren’t the most versatile, as you can not really combine conditions and activities as you can in numerous other tools.

Checklist Management

You can produce sectors from contact task, checklist membership, get in touch with information, tags, or ecommerce task. You can additionally produce a section from your call insights and also tag calls based on contact field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and it merely offers a description box, standard area alternatives (which you can not contribute to) and then a list, or lists, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not execute also severely, reaching the most preferred e-mail service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and also Analysis

In addition to conventional open and also click records, spam, bounce as well as unsubscribe rates are also readily available. You also obtain click heat maps, and also some useful summary reports such as open and also click fads, opens up by gadget, % of contacts engaged, as well as many effective subject line.


Here’s where it gets a little bit hirsute. The device as well as the website are just offered in English. You can choose to alter several of the non-editable email areas (e.g. footer and also privacy policy message) to among 10 languages available, mainly European. Support as well as the knowledge base is available in 4 languages. Slightly complex, however a minimum of there’s some initiative to sustain multilingual users and target markets.

More Features

Spam- as well as Design-Testing

Spam screening isn’t offered, nevertheless, there is a attribute to check the email for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s additionally a device that permits you to sneak peek just how emails will certainly try to find specific recipients, although this didn’t appear to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are placed on short-lived hold for 15 days, and after that feel bitter. They are moved into a put on hold bounce category if it takes place once again. They have a ‘ advised for removal’ filter readily available to watch these, yet do not remove them automatically.



Import/export offered although it’s not as simple as maybe– you require to first enable sophisticated e-mail consents under Account Settings.

Storage space offered for information as well as images


All strategies feature limitless storage.

Pro Features



SPF and DKIM are supported.

Very own Domain


Different degrees of account accessibility


The Account Owner can likewise assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a massive amount of apps and also integrations , virtually 400.

Touchdown Page Builder


This is only offered using their form builder, as well as it’s very standard. Instead, we ‘d advise these cost-free landing web page home builders.

Client Support

3.5/ 5.

There are several channels of support, including real-time conversation, phone support, a expertise base as well as community-based support. I found that the conversation and also phone support weren’t constantly available, which was a little discouraging.

General score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of the boxes. The main issue right here, however, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves state with their site, they are a tool for small businesses. As well as, thus, it’s worth assessing them on these terms. As mentioned above, they absolutely have enough of the basics covered to satisfy most small businesses, and if it were as simple as that then we ‘d suggest them extra highly.

The concern, these days, is that there are plenty of various other email devices offering a lot more than Constant Contact, as well as for a whole lot much less cash. This includes not just features, but additionally individual experience. For the amount you pay with Constant Contact, you can find on your own using much extra powerful devices such as ActiveCampaign as well as GetResponse.

And also with recent enhancements to automations and also reporting, and the addition of new features like a website contractor, it does look like they’re making an initiative to boost the product. Their lack of advanced features makes it tough to recommend them over others at this cost factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly declare that there could be other rate of interests at play there.

Try Constant Contact now completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, and also it can not be compared to Constant Contact’s simplistic approach (it only includes autoresponders). They also provide durable reports as well as analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising devices on the market. It’s readily available in 6 languages as well as comes with innovative automation options and a integrated CRM.
  • GetResponse is a solid option. It includes lots of innovative features (e.g. a webinar tool), supplies and has excellent automations among the very best spam and also style screening tools we’ve ever used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed guide with the most effective options to Constant Contact, check it out here. You can likewise try our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d like to enter into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for small businesses, which will be much much more inexpensive. There are also lots of superb complimentary CRMs to choose from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software program for local business. It securely stores your consumer information and also provides a secure way to handle your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability tests.

Despite these showy numbers and also features, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat through their website, they are a tool for little organizations. The concern, these days, is that there are lots of other e-mail tools offering also extra than Constant Contact, and for a whole lot less cash. For the amount you pay with Constant Contact, you might locate on your own making use of a lot a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can’t be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders).

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