Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising game because 1995. Throughout that time, they’ve managed to become one of the most used e-mail tools worldwide, after Mailchimp.

One point I discovered is that Constant Contact is very frequently the leading choice for several other evaluation internet sites. Normally, I am curious to see if our detailed analysis creates the very same result.

You could have taken a look at the Constant Contact testimonials supplied by individuals online, too, as well as whilst they are pretty favorable, they may not give you the whole picture. Our evaluation of Constant Contact is based on a systematic strategy as well as utilizes our sensible experience and expertise of lots of other straightforward and also sophisticated advertising automation tools.

What makes them special is that they’ve included a number of attributes for many years that few of their rivals sporting activity, such as digital product downloads, occasion administration, visit scheduling and also social campaigns. These all include in the varied checklist of e-mail options readily available, along with automations and also reoccuring newsletters.

Constant Contact brag a marketplace with around 400 apps and integrations that cater to even the most particular niche of products. Despite these flashy numbers and also attributes, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a closer look at Constant Contact’s ins & outs as well as check.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards local business, yet their rates aren’t the most budget friendly, specifically when you think about that their functions simply aren’t that progressed. Strategies start from $9.99/ month, yet this only enables 500 subscribers, and also rates climb quite greatly afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our total rates guide

Pros and Cons


Is Constant Contact the right newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather unique in this regard, being one of minority e-mail marketing devices to allow you to handle occasion enrollments, invitations, as well as tickets . Remember that this feature includes its own fees: 5.4% + $0.80 for every ticket offered or deal conducted.

Not recommended if:

You need advanced automation:

Surprisingly, for the premium it bills, Constant Contact does not offer one of the most innovative automations. While they do use caused projects, autoresponders and abandoned cart campaigns (for Shopify only), you’ll find that other more affordable tools use similar levels of automation– MailerLite as well as Sendinblue, for instance.

Score details


Ease of Use

Normally it’s simple to navigate, though a bit dull-looking. You can reach many locations within a couple of clicks, though as they’ve included extra performance, some things have actually ended up being a little hidden, for example, automations.

E-newsletter Creation


The editor is quick, yet light on features, particularly in the styling division. Besides that it’s simple to collaborate with.


of course

This is very standard, only allowing you to put easy greetings or get in touch with information. There is no if/then/else reasoning available.

Email types

Classic, autoresponders, fundamental automations, repeating newsletters, A/B testing, event registrations, surveys, surveys as well as discount coupons .

Selection and Flexibility of Template Designs

Not negative. You can additionally begin from scrape, as well as use a useful function called ‘Brand your email’ to auto-generate a layout based on your internet site’s shades and logo.

Email Marketing Automation

They use autoresponders and also deserted cart advocate Shopify and also WooCommerce. It additionally creates pre-defined get in touch with sections based upon your clients’ communications with your on-line store (e.g. repeat, lapsed and possible clients). Automations based upon contact triggers (e.g. e-mail opens up, clicks) are additionally offered. It’s worth noting that the automations aren’t the most adaptable, as you can not really incorporate conditions and actions as you can in numerous various other devices.

Listing Management

You can create sectors from contact activity, listing membership, get in touch with details, tags, or ecommerce activity. You can also develop a section from your get in touch with understandings and also tag get in touches with based on contact area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the kind, and it merely supplies a summary box, standard area alternatives (which you can not add to) and afterwards a listing, or lists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not perform as well badly, getting to one of the most prominent e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports as well as Analysis

Along with conventional open as well as click reports, spam, bounce and unsubscribe rates are likewise available. You also get click warmth maps, and also some helpful summary reports such as open and click trends, opens by tool, % of calls engaged, as well as most successful subject line. You can additionally compare projects. Progressed tracking such as social monitoring isn’t readily available.


The tool as well as the site are just available in English. You can select to change some of the non-editable e-mail areas (e.g. footer as well as privacy plan message) to one of 10 languages readily available, primarily European.

Further Features

Spam- and also Design-Testing

Spam testing isn’t available, nevertheless, there is a function to examine the email for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s also a device that enables you to preview just how e-mails will try to find specific recipients, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are positioned on short-term hold for 15 days, and afterwards resent. If it happens once more, they are relocated right into a put on hold bounce group. They have a ‘recommended for removal’ filter available to see these, but don’t remove them instantly.



Import/export readily available although it’s not as straightforward as maybe– you require to initially make it possible for innovative e-mail authorizations under Account Settings.

Storage space available for images and data


All plans include unlimited storage.

Pro Features


of course

SPF as well as DKIM are supported.

Very own Domain


Different degrees of account access


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous quantity of combinations as well as apps , virtually 400.

Touchdown Page Builder

of course

This is just readily available using their form building contractor, as well as it’s extremely fundamental. Rather, we would certainly suggest these free landing page home builders.

Customer Support

3.5/ 5.

There are several networks of assistance, consisting of real-time conversation, phone assistance, a knowledge base as well as community-based assistance. I located that the conversation and phone support weren’t always available, which was a little frustrating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of the boxes. The primary issue below, however, is that they’re asking a premium rate for a sub-premium item.

Final thought.

As Constant Contact themselves repeat with their website, they are a device for local business. And also, as such, it’s worth reviewing them on these terms. As mentioned over, they definitely have enough of the essentials covered to satisfy most small companies, and if it were as straightforward as that then we would certainly recommend them extra very.

The concern, nowadays, is that there are a lot of other email tools supplying a lot more than Constant Contact, as well as for a whole lot less money. This consists of not only includes, but also customer experience. For the amount you pay with Constant Contact, you could locate on your own utilizing much extra powerful tools such as ActiveCampaign as well as GetResponse.

They do pick up factors for their suitable deliverability prices, combinations ( especially social media combinations), as well as for allowing different gain access to levels for different individuals. As well as with recent enhancements to automations and reporting, as well as the addition of brand-new functions like a site home builder, it does look like they’re making an initiative to improve the product. However their lack of innovative attributes makes it challenging to suggest them over others at this price point. (You’ll see we don’t list them as a good Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly assert that there might be various other rate of interests at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before tried, and also it can’t be contrasted to Constant Contact’s simple approach (it only includes autoresponders). They also use durable records as well as analysis tools. In addition to that, they are also less costly than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail advertising devices on the marketplace. It’s available in 6 languages and includes advanced automation choices as well as a integrated CRM.
  • GetResponse is a strong alternative. It features lots of advanced functions (e.g. a webinar tool), has exceptional automations and also provides one of the most effective spam and also design screening devices we’ve ever made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth overview with the most effective choices to Constant Contact, check it out here. You can also try our Smart Finder to see which newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d like to get into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. However, at $399/month, you ‘d be far better off taking a look at any of these CRMs for local business, which will certainly be far more cost effective. There are also plenty of superb complimentary CRMs to select from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software program for small businesses. It securely stores your consumer data and supplies a safe method to handle your customers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability examinations.

Despite these showy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate via their site, they are a device for little companies. The concern, these days, is that there are lots of various other email tools offering also a lot more than Constant Contact, and for a great deal much less cash. For the amount you pay with Constant Contact, you can find yourself making use of much extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can’t be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders).

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