Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email marketing game given that 1995. During that time, they’ve handled to turn into one of the most secondhand email devices on the planet, after Mailchimp.

Something I saw is that Constant Contact is very often the top selection for numerous other testimonial internet sites. Naturally, I wonder to see if our comprehensive evaluation produces the exact same end result.

You might have taken a look at the Constant Contact testimonials offered by customers online, also, and also whilst they are rather positive, they may not give you the whole picture. Our testimonial of Constant Contact is based on a systematic method and also uses our sensible experience as well as expertise of lots of various other simple as well as advanced advertising and marketing automation devices.

What makes them special is that they’ve included several attributes over the years that few of their competitors sport, such as digital product downloads, occasion management, appointment organizing as well as social projects. These all include in the diverse checklist of e-mail alternatives available, along with automations as well as recurring newsletters.

Constant Contact boast a industry with around 400 applications as well as assimilations that satisfy even the most niche of products. In spite of these showy numbers and also functions, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. Enough factor for us to take a better look at Constant Contact’s ins & outs as well as inspect if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, however their prices aren’t the most affordable, particularly when you think about that their features just aren’t that advanced. Strategies start from $9.99/ month, however this just allows for 500 clients, and rates climb pretty sharply after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our full rates overview

Pros and also Cons


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite one-of-a-kind in this regard, being one of the few email marketing devices to enable you to manage event tickets, invitations, as well as registrations . Bear in mind that this attribute includes its own fees: 5.4% + $0.80 for each ticket offered or purchase performed.

Not advised if:

You need advanced automation:

Remarkably, for the costs it charges, Constant Contact does not offer the most sophisticated automations. While they do supply triggered projects, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll locate that various other much less expensive devices provide comparable levels of automation– MailerLite and Sendinblue.

Rating information


Relieve of Use

Typically it’s easy to navigate, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve included extra performance, some things have actually become a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, yet light on attributes, specifically in the styling division. Besides that it’s very easy to collaborate with.


of course

This is extremely fundamental, just permitting you to put easy introductions or get in touch with information. There is no if/then/else reasoning readily available.

Email types

Timeless, autoresponders, standard automations, repeating e-newsletters, A/B screening, occasion enrollments, studies, promo codes as well as surveys .

Option as well as Flexibility of Template Designs

Okay. There are about 200 (!) templates to choose from, with differing levels of quality (some are suitable, while others look a little fundamental and outdated). You can also start from scratch, and use a handy feature called ‘Brand your e-mail’ to auto-generate a theme based on your site’s shades as well as logo.

Email Marketing Automation

It additionally produces pre-defined contact segments based on your consumers’ communications with your online store (e.g. repeat, lapsed and possible customers). Automations based on call triggers (e.g. e-mail opens up, clicks) are also readily available.

List Management

You can create segments from get in touch with task, list subscription, contact information, tags, or ecommerce task. You can additionally create a segment from your contact insights and tag calls based on call field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the kind, as well as it simply uses a description box, fundamental field options (which you can not include in) and afterwards a listing, or checklists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not do as well severely, getting to the most prominent email suppliers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Records and Analysis

Along with typical open and click records, spam, bounce as well as unsubscribe rates are also readily available. You likewise obtain click warmth maps, and also some valuable introduction reports such as open as well as click fads, opens up by device, % of get in touches with involved, as well as the majority of successful subject line. You can also contrast campaigns. Nevertheless, progressed tracking such as social monitoring isn’t readily available.


The tool and the website are only available in English. You can select to transform some of the non-editable e-mail areas (e.g. footer and also personal privacy plan text) to one of 10 languages available, mostly European.

Further Features

Spam- and also Design-Testing

Spam screening isn’t available, nevertheless, there is a attribute to check the e-mail for mistakes (missing links, placeholder message that hasn’t been updated, etc). There’s additionally a device that permits you to preview just how e-mails will look for particular recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are placed on short-term hold for 15 days, and after that frown at. They are relocated right into a suspended bounce group if it takes place once again. They have actually a ‘ advised for removal’ filter available to view these, but don’t eliminate them immediately.


of course

Import/export readily available although it’s not as straightforward as it could be– you need to initially enable sophisticated e-mail approvals under Account Settings.

Storage available for data and also pictures


All plans include unrestricted storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various levels of account accessibility


The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a huge quantity of apps and combinations , practically 400.

Touchdown Page Builder

of course

This is just readily available by means of their kind home builder, as well as it’s extremely fundamental. Rather, we would certainly advise these cost-free landing page building contractors.

Client Support

3.5/ 5.

There are a number of channels of support, including live chat, phone assistance, a understanding base and also community-based support. I found that the conversation and phone assistance weren’t always readily available, which was a little frustrating.

Total score.

3.6/ 5.

For a basic email tool, Constant Contact ticks a lot of packages. The main issue below, though, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves state through their website, they are a tool for local business. As well as, because of this, it’s worth assessing them on these terms. As mentioned above, they absolutely have enough of the fundamentals covered to please most small companies, and also if it were as straightforward as that then we ‘d advise them much more extremely.

The issue, nowadays, is that there are a lot of various other e-mail tools supplying even more than Constant Contact, and for a lot less cash. This includes not only includes, yet likewise customer experience. For the amount you pay with Constant Contact, you might discover yourself utilizing a lot more effective devices such as ActiveCampaign as well as GetResponse.

And with current improvements to automations as well as reporting, and the enhancement of brand-new features like a site contractor, it does look like they’re making an effort to enhance the product. Their absence of advanced attributes makes it difficult to advise them over others at this price point.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly assert that there may be other interests at play there.

Try Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simplified approach (it just features autoresponders). They additionally use robust records and also evaluation tools. They are also less expensive than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email marketing tools on the market. It’s available in 6 languages as well as features advanced automation options and also a integrated CRM.
  • GetResponse is a solid choice. It features many advanced attributes (e.g. a webinar tool), uses and has exceptional automations one of the very best spam and also design testing devices we’ve ever before utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough overview with the best choices to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly like to enter the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be better off taking a look at any one of these CRMs for local business, which will be far more affordable. There are even a lot of superb totally free CRMs to pick from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software application for small businesses. It securely shops your consumer data and also uses a safe method to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability examinations.

Despite these showy numbers and features, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate through their site, they are a tool for tiny companies. The problem, these days, is that there are plenty of other e-mail devices using even much more than Constant Contact, as well as for a great deal much less money. For the amount you pay with Constant Contact, you might find yourself using a lot extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplified strategy (it only features autoresponders).

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