Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail marketing video game since 1995. Throughout that time, they’ve handled to turn into one of the most used e-mail tools in the world, after Mailchimp.

One thing I discovered is that Constant Contact is really commonly the leading selection for numerous other evaluation web sites. Normally, I am curious to see if our thorough analysis creates the very same result.

You could have had a look at the Constant Contact reviews offered by users online, as well, as well as whilst they are quite favorable, they may not offer you the whole picture. Our review of Constant Contact is based on a systematic technique and uses our sensible experience as well as expertise of lots of various other straightforward as well as sophisticated marketing automation tools.

What makes them special is that they’ve added several attributes throughout the years that few of their rivals sport, such as digital item downloads, event monitoring, visit scheduling and also social projects. These all include in the varied list of email alternatives available, along with automations and persisting e-newsletters.

Constant Contact brag a market with around 400 apps as well as combinations that accommodate also one of the most niche of products. Despite these flashy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a more detailed consider Constant Contact’s outs & ins and also inspect if it’s still relevant in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is routed towards small businesses, but their costs aren’t the most inexpensive, specifically when you consider that their features simply aren’t that progressed. Strategies begin with $9.99/ month, yet this only enables 500 customers, as well as rates rise pretty greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete pricing guide

Cons and also pros


Is Constant Contact the right e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite unique hereof, being among the few email marketing tools to allow you to manage occasion invitations, enrollments, and tickets . Remember that this function comes with its own charges: 5.4% + $0.80 for every ticket sold or deal conducted.

Not advised if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not provide one of the most sophisticated automations. While they do provide caused projects, autoresponders as well as deserted cart projects (for Shopify just), you’ll find that other more affordable tools supply comparable levels of automation– MailerLite and also Sendinblue, as an example.

Score details


Relieve of Use

Typically it’s very easy to navigate, though a little bit dull-looking. You can reach most places within a number of clicks, though as they’ve added a lot more capability, some things have become a little concealed, for instance, automations.

Newsletter Creation


The editor is quick, but light on attributes, especially in the designing division. Besides that it’s simple to deal with.


of course

This is really standard, just enabling you to insert easy introductions or get in touch with information. There is no if/then/else reasoning available.

Email types

Traditional, autoresponders, standard automations, persisting e-newsletters, A/B testing, event registrations, promo codes, surveys as well as surveys .

Choice and also Flexibility of Template Designs

Not negative. You can likewise begin from scratch, and make use of a convenient attribute called ‘Brand your email’ to auto-generate a theme based on your internet site’s colors and logo.

Email Marketing Automation

It also creates pre-defined call sections based on your customers’ interactions with your online store (e.g. repeat, lapsed and also prospective consumers). Automations based on call triggers (e.g. email opens up, clicks) are likewise readily available.

Checklist Management

You can produce segments from contact task, listing membership, call information, tags, or ecommerce activity. You can also produce a sector from your get in touch with insights and tag contacts based on get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, and also it merely supplies a description box, standard area alternatives (which you can not include in) and afterwards a list, or checklists, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out as well severely, getting to one of the most prominent email companies (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports and also Analysis

Along with typical open and click records, spam, bounce and unsubscribe rates are likewise readily available. You also obtain click warm maps, and some valuable introduction records such as open as well as click trends, opens by tool, % of calls involved, as well as most successful subject line. You can likewise contrast projects. Nonetheless, advanced tracking such as social monitoring isn’t readily available.


Here’s where it gets a bit hirsute. The device and also the website are just available in English. You can select to alter several of the non-editable e-mail sections (e.g. footer as well as privacy policy message) to one of 10 languages readily available, mostly European. Assistance and also the knowledge base is offered in 4 languages. Slightly complex, but a minimum of there’s some initiative to support multilingual individuals as well as target markets.

Further Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a function to examine the email for mistakes ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s additionally a device that allows you to preview how e-mails will look for specific receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and then feel bitter. They are relocated into a put on hold bounce classification if it happens once more. They have a ‘recommended for elimination’ filter readily available to view these, yet do not remove them instantly.



Import/export readily available although it’s not as simple as maybe– you require to first make it possible for innovative email approvals under Account Settings.

Storage space offered for data and also pictures


All plans feature limitless storage space.

Pro Features



SPF and DKIM are supported.

Very own Domain


Various levels of account accessibility


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a massive quantity of integrations and also applications , virtually 400.

Landing Page Builder

of course

This is only readily available via their kind home builder, and it’s really standard. Rather, we ‘d recommend these totally free touchdown web page building contractors.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of live conversation, phone support, a knowledge base as well as community-based support. I discovered that the chat and also phone assistance weren’t always offered, which was a little irritating. When I had the ability to acquire chat support, however, I did find them to be beneficial and receptive . Keep in mind that you’ll need to hire order to cancel your membership, which is rather annoying.

General ranking.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks most of packages. The main concern right here, though, is that they’re asking a premium cost for a sub-premium item.

Final thought.

As Constant Contact themselves restate via their site, they are a tool for small businesses. And also, because of this, it’s worth examining them on these terms. As discussed over, they certainly have enough of the fundamentals covered to satisfy most local business, and also if it were as straightforward as that after that we ‘d advise them a lot more extremely.

The concern, these days, is that there are lots of other email devices offering a lot more than Constant Contact, as well as for a great deal much less money. This includes not just includes, but likewise individual experience. As a matter of fact, for the quantity you pay with Constant Contact, you could find yourself utilizing a lot more powerful devices such as ActiveCampaign and also GetResponse.

And also with recent enhancements to automations as well as reporting, as well as the enhancement of brand-new functions like a website builder, it does look like they’re making an effort to improve the item. Their lack of advanced attributes makes it challenging to suggest them over others at this rate point.

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly assert that there could be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplified technique (it only includes autoresponders). They likewise provide robust records and evaluation devices. They are also less expensive than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email marketing devices on the marketplace. It’s readily available in 6 languages as well as comes with sophisticated automation alternatives as well as a built-in CRM.
  • GetResponse is a strong choice. It comes with many advanced attributes (e.g. a webinar tool), provides and has superb automations one of the very best spam and also layout testing devices we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the very best choices to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact comparison if you would certainly like to obtain into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for tiny services, which will be far extra inexpensive. There are even lots of exceptional cost-free CRMs to pick from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software for small businesses. It safely stores your consumer data as well as uses a safe and secure means to handle your customers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

In spite of these showy numbers and also functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate through their website, they are a device for little businesses. The problem, these days, is that there are plenty of various other email devices using even extra than Constant Contact, and for a whole lot much less money. For the amount you pay with Constant Contact, you can find yourself utilizing a lot a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simple strategy (it just includes autoresponders).

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