Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email marketing video game considering that 1995. Throughout that time, they’ve taken care of to become one of the most secondhand e-mail devices worldwide, after Mailchimp.

Something I noticed is that Constant Contact is extremely frequently the top choice for numerous various other evaluation websites. Normally, I wonder to see if our thorough evaluation creates the very same result.

You might have looked into the Constant Contact reviews used by users online, too, and whilst they are quite favorable, they may not give you the whole picture. Our testimonial of Constant Contact is based on a methodical technique and uses our useful experience and also expertise of lots of other basic and also sophisticated marketing automation devices.

What makes them unique is that they’ve added a number of functions over the years that few of their rivals sporting activity, such as digital item downloads, event monitoring, appointment organizing as well as social projects. These all add to the diverse listing of email alternatives readily available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a market with around 400 apps and integrations that cater to even the most particular niche of products. Yet in spite of these flashy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Enough factor for us to take a better consider Constant Contact’s outs & ins as well as examine if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, but their costs aren’t one of the most inexpensive, particularly when you consider that their attributes just aren’t that progressed. Strategies start from $9.99/ month, however this just permits 500 customers, and prices increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full pricing guide

Pros and Cons


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather special in this regard, being one of minority e-mail advertising and marketing tools to allow you to handle event enrollments, tickets, as well as invitations . Remember that this function comes with its very own charges: 5.4% + $0.80 for every ticket marketed or deal performed.

Not recommended if:

You require sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t provide the most innovative automations. While they do use caused projects, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll find that other much cheaper devices use comparable levels of automation– MailerLite and Sendinblue.

Rating details


Reduce of Use

Generally it’s simple to browse, though a bit dull-looking. You can get to many areas within a couple of clicks, though as they’ve included much more functionality, some points have actually ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is quick, but light on attributes, particularly in the designing department. In addition to that it’s simple to collaborate with.



This is extremely standard, only permitting you to place straightforward greetings or call information. There is no if/then/else reasoning readily available.

Email kinds

Classic, autoresponders, fundamental automations, repeating e-newsletters, A/B screening, event enrollments, studies, discount coupons and surveys .

Option and Flexibility of Template Designs

Not bad. You can also start from scratch, and also utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a layout based on your internet site’s colors as well as logo.

Email Marketing Automation

They offer autoresponders as well as abandoned cart campaigns for Shopify as well as WooCommerce. It likewise creates pre-defined get in touch with sectors based upon your customers’ communications with your on the internet shop (e.g. repeat, lapsed and also possible clients). Automations based upon get in touch with triggers (e.g. email opens up, clicks) are additionally available. It’s worth noting that the automations aren’t one of the most versatile, as you can’t truly combine conditions and also actions as you can in many other tools.

Listing Management

You can produce segments from get in touch with task, list subscription, get in touch with details, tags, or ecommerce task. You can additionally create a sector from your contact understandings as well as tag get in touches with based upon call field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the kind, as well as it just provides a summary box, fundamental field options (which you can’t contribute to) and afterwards a list, or lists, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out too terribly, getting to the most popular e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records as well as Analysis

In addition to standard open and click reports, spam, bounce and also unsubscribe rates are additionally offered. You also get click heat maps, as well as some helpful summary reports such as open and click fads, opens up by gadget, % of get in touches with engaged, and a lot of effective subject line.


The device and the site are only available in English. You can choose to alter some of the non-editable email sections (e.g. footer and also personal privacy plan message) to one of 10 languages available, primarily European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a feature to examine the email for errors (missing web links, placeholder text that hasn’t been updated, etc). There’s likewise a device that enables you to sneak peek exactly how e-mails will try to find details receivers, although this really did not seem to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are positioned on temporary hold for 15 days, and after that frown at. If it takes place once more, they are relocated into a put on hold bounce classification. They have actually a ‘ advised for elimination’ filter readily available to view these, yet don’t eliminate them automatically.



Import/export readily available although it’s not as uncomplicated as maybe– you need to initially enable sophisticated email approvals under Account Settings.

Storage available for information as well as pictures


All strategies include endless storage space.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a huge amount of apps and integrations , virtually 400.

Touchdown Page Builder


This is only offered via their form builder, and also it’s very basic. Rather, we would certainly advise these totally free touchdown web page contractors.

Client Support

3.5/ 5.

There are numerous networks of support, consisting of online chat, phone assistance, a expertise base as well as community-based assistance. I located that the conversation and also phone support weren’t constantly available, which was a little discouraging.

Total score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of packages. The primary problem here, however, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves reiterate with their site, they are a tool for small companies. As well as, as such, it’s worth examining them on these terms. As pointed out over, they certainly have sufficient of the fundamentals covered to satisfy most small companies, and if it were as easy as that after that we would certainly recommend them much more extremely.

The concern, these days, is that there are plenty of other email tools offering much more than Constant Contact, and also for a great deal less money. This includes not just includes, yet additionally customer experience. Actually, for the quantity you pay with Constant Contact, you might find yourself making use of a lot more powerful tools such as ActiveCampaign and GetResponse.

And with current enhancements to automations as well as coverage, and also the addition of new features like a website contractor, it does look like they’re making an initiative to improve the product. Their absence of advanced functions makes it hard to advise them over others at this price factor.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly declare that there could be other rate of interests at play there.

Try Constant Contact now free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simplistic strategy (it only features autoresponders). They likewise use robust reports as well as analysis devices. On top of that, they are also less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail marketing devices on the market. It’s readily available in 6 languages and also includes innovative automation options and also a built-in CRM.
  • GetResponse is a strong choice. It features many sophisticated attributes (e.g. a webinar tool), supplies and has exceptional automations one of the most effective spam and style testing tools we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive overview with the most effective options to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly such as to enter into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a look at any of these CRMs for tiny services, which will be much much more budget-friendly. There are also plenty of superb totally free CRMs to select from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software program for local business. It safely shops your customer data and also offers a secure way to manage your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability examinations.

Despite these fancy numbers and also functions, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a device for tiny organizations. The problem, these days, is that there are lots of other e-mail devices providing also more than Constant Contact, and for a whole lot much less money. For the amount you pay with Constant Contact, you might locate yourself utilizing a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simple technique (it just features autoresponders).

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