Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email marketing video game considering that 1995. Throughout that time, they’ve managed to become one of the most previously owned email devices on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is really frequently the leading choice for lots of various other testimonial web sites. Naturally, I am curious to see if our comprehensive evaluation produces the very same outcome.

You could have looked into the Constant Contact reviews supplied by individuals online, as well, and whilst they are pretty favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based on a systematic strategy as well as uses our sensible experience and also expertise of lots of other easy and sophisticated marketing automation tools.

What makes them special is that they’ve added several features over the years that few of their competitors sport, such as electronic item downloads, event monitoring, appointment organizing and social projects. These all contribute to the varied listing of e-mail choices offered, in addition to automations as well as persisting e-newsletters.

Constant Contact brag a marketplace with around 400 applications and also assimilations that deal with even one of the most niche of items. Regardless of these fancy numbers and features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a better check out Constant Contact’s ins & outs and also examine if it’s still relevant in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, but their prices aren’t one of the most inexpensive, particularly when you consider that their features simply aren’t that progressed. Plans begin with $9.99/ month, yet this just allows for 500 subscribers, as well as prices increase rather sharply after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete prices overview

Cons and pros


Is Constant Contact the ideal e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is quite special in this regard, being just one of minority email advertising and marketing devices to enable you to handle event tickets, enrollments, and also invitations . Bear in mind that this feature comes with its very own charges: 5.4% + $0.80 for each and every ticket offered or deal carried out.

Not suggested if:

You need sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact does not provide the most sophisticated automations. While they do provide set off campaigns, autoresponders and deserted cart campaigns (for Shopify just), you’ll discover that other more affordable tools supply comparable degrees of automation– MailerLite as well as Sendinblue, as an example.

Rating details


Relieve of Use

Normally it’s simple to browse, though a little bit dull-looking. You can reach a lot of locations within a couple of clicks, though as they’ve added a lot more capability, some points have come to be a little hidden, for example, automations.

E-newsletter Creation


The editor is quickly, but light on attributes, specifically in the styling division. Aside from that it’s easy to deal with.



This is very fundamental, just permitting you to place easy introductions or get in touch with information. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, standard automations, recurring e-newsletters, A/B screening, event registrations, vouchers, polls as well as surveys .

Option and also Flexibility of Template Designs

Not negative. You can also start from scrape, and also make use of a convenient function called ‘Brand your email’ to auto-generate a theme based on your website’s colors and also logo.

Email Marketing Automation

It also creates pre-defined contact sections based on your clients’ interactions with your on-line store (e.g. repeat, lapsed and potential clients). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are likewise readily available.

List Management

You can develop sections from contact task, checklist subscription, contact information, tags, or ecommerce task. You can also create a sector from your call understandings and also tag contacts based upon get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, and it merely offers a description box, basic field alternatives (which you can’t add to) and then a checklist, or checklists, that individuals can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not do as well terribly, getting to the most popular email service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records as well as Analysis

In addition to standard open as well as click records, spam, bounce and unsubscribe rates are additionally available. You additionally obtain click warmth maps, and also some beneficial introduction reports such as open as well as click fads, opens by tool, % of calls involved, and many successful subject line.


Right here’s where it gets a little bit hirsute. The site and also the device are just readily available in English. You can select to change several of the non-editable e-mail sections (e.g. footer and also privacy plan message) to one of 10 languages offered, mainly European. Assistance and the knowledge base is available in 4 languages. A little complex, yet a minimum of there’s some initiative to sustain multilingual users and also target markets.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nonetheless, there is a function to examine the e-mail for errors ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s likewise a device that enables you to sneak peek exactly how e-mails will seek specific receivers, although this didn’t appear to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are placed on temporary hold for 15 days, and then dislike. They are relocated into a put on hold bounce category if it takes place again. They have a ‘ advised for removal’ filter readily available to view these, yet do not remove them instantly.



Import/export offered although it’s not as uncomplicated as it could be– you need to initially make it possible for innovative e-mail permissions under Account Settings.

Storage space readily available for pictures and data


All strategies feature unlimited storage.

Pro Features



SPF and also DKIM are supported.

Own Domain


Different degrees of account accessibility

of course

The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a massive amount of assimilations and apps , almost 400.

Touchdown Page Builder

of course

This is only offered by means of their type building contractor, as well as it’s really standard. Rather, we ‘d suggest these cost-free touchdown page building contractors.

Client Support

3.5/ 5.

There are several networks of assistance, including online chat, phone assistance, a data base and community-based support. I discovered that the chat as well as phone support weren’t constantly readily available, which was a little discouraging. When I had the ability to get hold of chat support, however, I did find them to be responsive and valuable . Remember that you’ll need to call in order to terminate your membership, which is quite aggravating.

Overall score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks most of packages. The main concern here, though, is that they’re asking a costs cost for a sub-premium item.

Final thought.

As Constant Contact themselves state with their website, they are a tool for small companies. And, as such, it’s worth assessing them on these terms. As stated over, they most definitely have sufficient of the fundamentals covered to satisfy most local business, as well as if it were as easy as that after that we would certainly advise them a lot more extremely.

The issue, these days, is that there are a lot of various other email tools providing even more than Constant Contact, as well as for a whole lot much less cash. This consists of not just features, but additionally customer experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself using much more powerful devices such as ActiveCampaign and GetResponse.

As well as with recent improvements to automations and coverage, and the enhancement of brand-new functions like a website building contractor, it does look like they’re making an initiative to boost the item. Their absence of innovative functions makes it challenging to advise them over others at this cost point.

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly declare that there may be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplistic method (it just includes autoresponders). They also offer durable records and also evaluation tools. They are even more affordable than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising and marketing devices on the market. It’s available in 6 languages as well as includes advanced automation choices as well as a integrated CRM.
  • GetResponse is a solid choice. It comes with numerous innovative features (e.g. a webinar device), has outstanding automations and uses one of the most effective spam and also design testing tools we’ve ever before made use of. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a thorough overview with the best alternatives to Constant Contact, check it out below. You can additionally try our Smart Finder to see which e-newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly such as to get into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a appearance at any of these CRMs for little organizations, which will certainly be much extra economical. There are also lots of superb cost-free CRMs to pick from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software program for local business. It safely shops your client data as well as provides a secure means to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability examinations.

Regardless of these flashy numbers and functions, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their website, they are a device for tiny businesses. The concern, these days, is that there are lots of other email tools supplying even much more than Constant Contact, and for a lot less money. For the quantity you pay with Constant Contact, you could find on your own utilizing a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simplistic method (it just features autoresponders).

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