Constant Contact - Create Email Marketing Campaigns Like a Pro

Changing Line Spacing In Constant Contact Third Generation Editor

Constant Contact have actually remained in the email marketing game considering that 1995. Throughout that time, they’ve handled to become one of one of the most secondhand e-mail devices worldwide, after Mailchimp.

One point I observed is that Constant Contact is extremely often the leading selection for many various other review web sites. Naturally, I am curious to see if our thorough analysis generates the very same end result.

You may have checked out the Constant Contact evaluations provided by customers online, as well, as well as whilst they are rather positive, they may not give you the whole picture. Our testimonial of Constant Contact is based on a systematic method and utilizes our practical experience and also understanding of lots of various other straightforward and advanced advertising automation devices.

What makes them special is that they’ve included several attributes throughout the years that few of their competitors sporting activity, such as electronic item downloads, occasion administration, appointment organizing and also social projects. These all contribute to the varied listing of email options readily available, along with automations and also repeating newsletters.

Constant Contact boast a marketplace with around 400 applications and combinations that deal with even the most niche of products. Despite these showy numbers and features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a better look at Constant Contact’s ins & outs as well as examine if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is directed towards small companies, yet their costs aren’t one of the most affordable, particularly when you take into consideration that their attributes simply aren’t that progressed. Strategies begin with $9.99/ month, yet this only allows for 500 customers, as well as rates increase rather sharply after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total rates overview

Cons and pros


Is Constant Contact the ideal newsletter service for you?

Suggested if:

You run events:

Constant Contact is rather distinct in this regard, being among the few e-mail advertising tools to allow you to take care of occasion enrollments, invites, and also tickets . Keep in mind that this attribute comes with its own charges: 5.4% + $0.80 for each and every ticket sold or purchase conducted.

Not suggested if:

You need innovative automation:

Remarkably, for the premium it bills, Constant Contact doesn’t provide one of the most advanced automations. While they do provide caused projects, autoresponders and also deserted cart projects (for Shopify just), you’ll find that much cheaper devices offer comparable degrees of automation– MailerLite and also Sendinblue, as an example.

Score information


Reduce of Use

Typically it’s simple to browse, though a little bit dull-looking. You can reach most places within a number of clicks, though as they’ve included a lot more functionality, some points have ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, but light on functions, specifically in the styling division. Besides that it’s very easy to work with.



This is really fundamental, only permitting you to insert simple greetings or contact information. There is no if/then/else logic available.

Email types

Timeless, autoresponders, fundamental automations, recurring e-newsletters, A/B screening, occasion registrations, studies, polls and also vouchers .

Selection and also Flexibility of Template Designs

Okay. There are about 200 (!) layouts to select from, with varying levels of high quality (some are good, while others look a little fundamental and also outdated). You can also start from scratch, and also use a useful feature called ‘Brand your e-mail’ to auto-generate a theme based on your internet site’s shades as well as logo design.

Email Marketing Automation

They use autoresponders and abandoned cart campaigns for Shopify as well as WooCommerce. It likewise produces pre-defined get in touch with sectors based on your customers’ communications with your on-line shop (e.g. repeat, lapsed as well as prospective customers). Automations based upon call triggers (e.g. e-mail opens, clicks) are also offered. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can’t truly combine conditions and also actions as you can in numerous various other tools.

Listing Management

You can develop sectors from call activity, listing subscription, call details, tags, or ecommerce activity. You can additionally develop a segment from your get in touch with understandings and tag calls based on contact field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, and it merely supplies a description box, fundamental field choices (which you can not include in) and then a list, or checklists, that people can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute also badly, getting to the most prominent e-mail companies (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports as well as Analysis

Along with standard open and also click records, spam, bounce as well as unsubscribe prices are also available. You also obtain click warmth maps, and also some useful review records such as open as well as click fads, opens by tool, % of contacts involved, and most successful subject line. You can also contrast campaigns. Progressed tracking such as social monitoring isn’t readily available.


Below’s where it obtains a little bit hairy. The site and also the tool are only readily available in English. You can choose to alter a few of the non-editable e-mail sections (e.g. footer and personal privacy plan text) to among 10 languages available, primarily European. Support as well as the data base is readily available in 4 languages. A little confusing, yet at least there’s some initiative to sustain multilingual individuals and also audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a feature to check the e-mail for errors (missing web links, placeholder message that hasn’t been updated, etc). There’s also a device that enables you to sneak peek just how emails will certainly look for particular receivers, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and then feel bitter. If it occurs again, they are moved into a put on hold bounce group. They have actually a ‘recommended for removal’ filter offered to see these, but don’t remove them instantly.


of course

Import/export offered although it’s not as simple as maybe– you need to first allow advanced e-mail approvals under Account Settings.

Storage offered for pictures and information


All plans feature limitless storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Different degrees of account gain access to


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a massive amount of assimilations and also applications , practically 400.

Touchdown Page Builder


This is only available using their form builder, and also it’s really basic. Rather, we would certainly suggest these complimentary landing page builders.

Consumer Support

3.5/ 5.

There are several networks of support, including online chat, phone support, a understanding base and community-based assistance. I located that the chat and phone assistance weren’t constantly readily available, which was a little discouraging.

General rating.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks most of the boxes. The major issue here, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves restate with their site, they are a device for small companies. As well as, as such, it’s worth evaluating them on these terms. As mentioned above, they most definitely have enough of the fundamentals covered to please most small businesses, and if it were as straightforward as that after that we would certainly advise them extra extremely.

The problem, these days, is that there are plenty of various other e-mail tools supplying even more than Constant Contact, as well as for a lot much less money. This consists of not just includes, but also customer experience. For the amount you pay with Constant Contact, you could find yourself utilizing a lot more powerful tools such as ActiveCampaign and also GetResponse.

They do get points for their good deliverability rates, combinations (particularly social networks integrations), and also for allowing various gain access to degrees for different customers. And with recent enhancements to automations and also reporting, as well as the addition of new attributes like a internet site builder, it does look like they’re making an effort to improve the product. However their absence of innovative features makes it hard to advise them over others at this rate point. (You’ll see we do not provide them as a excellent Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly claim that there might be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simple approach (it just includes autoresponders). They additionally offer durable records as well as analysis tools. They are also less costly than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail marketing devices on the market. It’s readily available in 6 languages as well as comes with advanced automation choices and also a built-in CRM.
  • GetResponse is a strong alternative. It includes lots of advanced features (e.g. a webinar device), has superb automations as well as supplies one of the very best spam as well as style screening tools we’ve ever utilized. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed guide with the most effective choices to Constant Contact, check it out right here. You can also try our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d like to obtain into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for local business, which will be even more budget-friendly. There are even a lot of excellent totally free CRMs to pick from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software application for local business. It safely stores your client information as well as offers a secure method to handle your subscribers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability tests.

Despite these showy numbers and also features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat with their website, they are a device for tiny organizations. The concern, these days, is that there are plenty of various other e-mail devices supplying also much more than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you can locate on your own making use of much more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simple approach (it only includes autoresponders).

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