Constant Contact - Create Email Marketing Campaigns Like a Pro

Changing Social Media Icons In Default Constant Contact

Constant Contact have remained in the email marketing game considering that 1995. Throughout that time, they’ve handled to become one of the most previously owned e-mail devices worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is really frequently the top choice for many other evaluation websites. Normally, I wonder to see if our thorough analysis creates the exact same outcome.

You might have taken a look at the Constant Contact reviews provided by users online, as well, and whilst they are quite favorable, they may not give you the whole picture. Our evaluation of Constant Contact is based on a methodical technique and also uses our functional experience and understanding of lots of other straightforward as well as sophisticated advertising automation devices.

What makes them special is that they’ve added numerous functions throughout the years that few of their competitors sport, such as digital item downloads, event administration, appointment scheduling as well as social campaigns. These all include in the varied checklist of email options offered, along with automations as well as repeating e-newsletters.

Constant Contact brag a market with around 400 applications and also combinations that cater to even one of the most specific niche of items. Yet in spite of these showy numbers and also functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough factor for us to take a more detailed consider Constant Contact’s ins & outs and examine if it’s still relevant in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, yet their costs aren’t the most economical, especially when you take into consideration that their features simply aren’t that advanced. Plans start from $9.99/ month, however this only enables 500 clients, and prices rise quite greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our full rates overview

Pros and Cons


Is Constant Contact the ideal e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly one-of-a-kind in this regard, being among the few e-mail advertising devices to allow you to handle event invitations, tickets, and also enrollments . Keep in mind that this function features its very own costs: 5.4% + $0.80 for each and every ticket sold or deal conducted.

Not recommended if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact does not use the most sophisticated automations. While they do offer triggered campaigns, autoresponders and abandoned cart campaigns (for Shopify just), you’ll locate that other much cheaper devices offer similar degrees of automation– MailerLite and Sendinblue, for instance.

Ranking information


Reduce of Use

Typically it’s easy to navigate, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve included extra functionality, some things have actually come to be a little hidden, for example, automations.

E-newsletter Creation


The editor is quick, but light on attributes, particularly in the designing department. Aside from that it’s very easy to work with.



This is very standard, just enabling you to put easy introductions or call details. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, standard automations, recurring newsletters, A/B testing, event enrollments, polls, vouchers and also studies .

Option and Flexibility of Template Designs

Not bad. You can additionally begin from scrape, and also make use of a convenient attribute called ‘Brand your e-mail’ to auto-generate a template based on your web site’s shades and logo design.

Email Marketing Automation

It additionally creates pre-defined contact segments based on your consumers’ interactions with your online shop (e.g. repeat, expired and potential consumers). Automations based on contact triggers (e.g. email opens up, clicks) are additionally readily available.

List Management

You can develop sections from get in touch with task, list subscription, call information, tags, or ecommerce activity. You can also produce a sector from your get in touch with understandings and also tag contacts based upon contact area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the kind, and it just provides a summary box, standard field choices (which you can’t add to) and then a checklist, or checklists, that individuals can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform as well terribly, reaching one of the most popular email suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Reports and Analysis

In enhancement to common open and also click reports, spam, bounce as well as unsubscribe rates are likewise offered. You likewise obtain click heat maps, and also some valuable overview reports such as open and click patterns, opens by tool, % of calls involved, as well as the majority of successful subject line.


Here’s where it obtains a bit unshaven. The website and also the tool are only available in English. You can pick to transform a few of the non-editable email sections (e.g. footer and privacy policy message) to one of 10 languages available, primarily European. Assistance as well as the data base is readily available in 4 languages. Slightly confusing, but at the very least there’s some initiative to support multilingual customers as well as target markets.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, nevertheless, there is a feature to inspect the e-mail for mistakes ( missing out on links, placeholder message that hasn’t been updated, and so on). There’s also a device that enables you to preview just how e-mails will look for specific recipients, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are put on temporary hold for 15 days, and afterwards feel bitter. If it occurs once again, they are moved into a put on hold bounce category. They have actually a ‘ suggested for removal’ filter available to see these, yet don’t eliminate them instantly.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you require to first allow advanced e-mail permissions under Account Settings.

Storage space offered for pictures and also information


All strategies include endless storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Different levels of account accessibility


The Account Owner can likewise assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a massive quantity of apps and also combinations , almost 400.

Touchdown Page Builder


This is just offered via their kind contractor, and it’s really fundamental. Instead, we would certainly advise these complimentary touchdown page building contractors.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, consisting of real-time chat, phone support, a knowledge base as well as community-based assistance. Nevertheless, I found that the conversation as well as phone support weren’t always readily available, which was a little aggravating. When I had the ability to get hold of conversation assistance, nonetheless, I did find them to be helpful and receptive . Remember that you’ll need to call order to terminate your membership, which is quite bothersome.

General rating.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of packages. The major issue below, however, is that they’re asking a costs rate for a sub-premium item.


As Constant Contact themselves repeat with their site, they are a device for local business. And, as such, it’s worth examining them on these terms. As stated over, they absolutely have enough of the fundamentals covered to please most small companies, and if it were as basic as that after that we ‘d suggest them a lot more very.

The problem, these days, is that there are plenty of various other email devices offering much more than Constant Contact, as well as for a great deal much less money. This includes not just includes, but likewise customer experience. For the amount you pay with Constant Contact, you might locate yourself utilizing much extra effective devices such as ActiveCampaign and also GetResponse.

As well as with recent improvements to automations as well as coverage, as well as the enhancement of new features like a website contractor, it does look like they’re making an effort to improve the item. Their absence of advanced features makes it challenging to suggest them over others at this cost point.

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly claim that there may be other rate of interests at play there.

Try Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simplistic approach (it just includes autoresponders). They additionally offer durable reports as well as evaluation devices. They are even less costly than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail advertising tools on the marketplace. It’s available in 6 languages and features sophisticated automation choices and also a integrated CRM.
  • GetResponse is a strong alternative. It features several sophisticated attributes (e.g. a webinar tool), uses and also has exceptional automations among the best spam and also design screening devices we’ve ever utilized. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the best choices to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly such as to get into the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. However, at $399/month, you would certainly be better off having a look at any one of these CRMs for small businesses, which will certainly be much more economical. There are even a lot of superb complimentary CRMs to select from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software for local business. It safely shops your client data and supplies a safe method to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers as well as features, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat through their website, they are a device for little companies. The issue, these days, is that there are plenty of various other e-mail devices using even a lot more than Constant Contact, and for a great deal much less cash. For the quantity you pay with Constant Contact, you could discover on your own making use of a lot extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simplified approach (it just includes autoresponders).

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