Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising and marketing video game given that 1995. Throughout that time, they’ve handled to turn into one of the most previously owned email devices worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is really frequently the top option for lots of other review internet sites. Normally, I am curious to see if our detailed analysis produces the exact same outcome.

You might have had a look at the Constant Contact reviews offered by customers online, as well, and whilst they are rather positive, they might not offer you the whole picture. Our review of Constant Contact is based on a systematic strategy and also uses our practical experience and also expertise of lots of other easy as well as sophisticated marketing automation tools.

What makes them special is that they’ve included several functions throughout the years that few of their rivals sporting activity, such as electronic item downloads, occasion monitoring, visit organizing as well as social projects. These all contribute to the diverse list of e-mail alternatives offered, in addition to automations and repeating newsletters.

Constant Contact boast a marketplace with around 400 apps and integrations that accommodate also one of the most particular niche of products. In spite of these fancy numbers as well as functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient factor for us to take a closer check out Constant Contact’s outs & ins and examine if it’s still pertinent in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, yet their costs aren’t one of the most budget friendly, particularly when you consider that their features just aren’t that progressed. Plans begin with $9.99/ month, however this just allows for 500 customers, and prices increase quite greatly afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our total prices guide

Pros and also Cons


Is Constant Contact the best e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is quite one-of-a-kind hereof, being among minority e-mail advertising and marketing devices to permit you to handle occasion tickets, invites, and also enrollments . Remember that this feature comes with its own costs: 5.4% + $0.80 for each ticket sold or purchase carried out.

Not advised if:

You need innovative automation:

Remarkably, for the premium it charges, Constant Contact doesn’t offer one of the most innovative automations. While they do use triggered projects, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll find that other much less expensive tools offer comparable degrees of automation– MailerLite and also Sendinblue.

Ranking details


Relieve of Use

Typically it’s easy to browse, though a bit dull-looking. You can get to many locations within a number of clicks, though as they’ve included a lot more functionality, some things have ended up being a little surprise, for example, automations.

Newsletter Creation


The editor is quick, however light on attributes, especially in the designing department. Besides that it’s easy to deal with.



This is very basic, only permitting you to put simple introductions or contact details. There is no if/then/else logic offered.

Email types

Classic, autoresponders, fundamental automations, reoccuring e-newsletters, A/B testing, occasion registrations, coupons, studies and also polls .

Choice and also Flexibility of Template Designs

Tolerable. There are about 200 (!) themes to choose from, with varying degrees of top quality (some are respectable, while others look a little basic and dated). You can also go back to square one, as well as make use of a handy attribute called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s shades as well as logo.

Email Marketing Automation

It also produces pre-defined call sectors based on your clients’ communications with your on-line shop (e.g. repeat, lapsed and possible consumers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are also offered.

Checklist Management

You can develop segments from contact task, listing subscription, contact details, tags, or ecommerce activity. You can likewise develop a section from your contact understandings and also tag calls based on get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the type, and also it simply supplies a summary box, basic area choices (which you can’t add to) and after that a checklist, or lists, that individuals can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out as well severely, reaching the most preferred email companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and also Analysis

In enhancement to standard open and click records, spam, bounce and also unsubscribe rates are additionally readily available. You likewise get click warm maps, as well as some useful overview records such as open and click patterns, opens by tool, % of contacts involved, and also most effective subject line.


Here’s where it obtains a bit unshaven. The tool as well as the site are just readily available in English. You can choose to alter a few of the non-editable email sections (e.g. footer and also privacy plan text) to among 10 languages readily available, mostly European. Support and the knowledge base is readily available in 4 languages. Slightly complicated, yet at least there’s some initiative to support multilingual users and audiences.

More Features

Spam- and Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to check the email for mistakes (missing links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a device that enables you to sneak peek exactly how e-mails will look for certain recipients, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management


Soft bounces are placed on short-lived hold for 15 days, and afterwards feel bitter. If it occurs once more, they are relocated right into a suspended bounce group. They have actually a ‘recommended for removal’ filter offered to watch these, however don’t remove them immediately.



Import/export offered although it’s not as simple as it could be– you require to initially allow innovative email consents under Account Settings.

Storage space readily available for information and also photos


All plans come with unrestricted storage space.

Pro Features


of course

SPF and also DKIM are sustained.

Own Domain


Various levels of account access

of course

The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a huge quantity of assimilations and apps , nearly 400.

Touchdown Page Builder

of course

This is only readily available by means of their type building contractor, as well as it’s very fundamental. Rather, we would certainly suggest these complimentary touchdown web page builders.

Consumer Support

3.5/ 5.

There are a number of channels of support, including online chat, phone assistance, a knowledge base and community-based assistance. However, I found that the chat and phone support weren’t constantly offered, which was a little irritating. When I was able to acquire chat assistance, however, I did discover them to be receptive and also helpful . Bear in mind that you’ll require to call in order to cancel your subscription, which is quite bothersome.

Total ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of packages. The major concern here, though, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves reiterate via their website, they are a tool for local business. And also, therefore, it’s worth evaluating them on these terms. As stated above, they definitely have sufficient of the basics covered to satisfy most small companies, and if it were as basic as that after that we ‘d recommend them extra very.

The issue, these days, is that there are lots of other e-mail devices supplying a lot more than Constant Contact, and for a great deal much less money. This includes not just features, however additionally individual experience. Actually, for the amount you pay with Constant Contact, you could find yourself making use of a lot more effective tools such as ActiveCampaign as well as GetResponse.

They do grab points for their respectable deliverability prices, combinations (particularly social networks integrations), as well as for allowing different access levels for different users. And with recent improvements to automations and also coverage, and the addition of brand-new attributes like a web site contractor, it does appear like they’re making an initiative to enhance the item. However their lack of advanced functions makes it tough to advise them over others at this cost factor. (You’ll see we don’t provide them as a great Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly declare that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, and also it can not be compared to Constant Contact’s simple strategy (it only includes autoresponders). They also use durable records and also analysis devices. In addition to that, they are even more affordable than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising tools on the market. It’s offered in 6 languages as well as features innovative automation choices and also a integrated CRM.
  • GetResponse is a solid choice. It features many advanced features (e.g. a webinar device), provides and also has superb automations one of the most effective spam as well as style testing devices we’ve ever before utilized. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive overview with the most effective choices to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to obtain right into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you would certainly be much better off taking a look at any of these CRMs for tiny services, which will be much extra budget-friendly. There are even a lot of outstanding complimentary CRMs to choose from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software for local business. It safely stores your client data and also provides a safe way to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

Despite these showy numbers as well as features, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for little businesses. The issue, these days, is that there are lots of various other e-mail tools offering also a lot more than Constant Contact, as well as for a great deal much less cash. For the amount you pay with Constant Contact, you might discover on your own utilizing a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simple approach (it only features autoresponders).

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