Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail marketing game since 1995. During that time, they’ve managed to become one of the most used email tools in the world, after Mailchimp.

One point I observed is that Constant Contact is very often the leading option for many various other review web sites. Normally, I am curious to see if our detailed evaluation generates the very same end result.

You could have checked out the Constant Contact evaluations used by customers online, as well, as well as whilst they are quite favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic method as well as utilizes our useful experience and also expertise of loads of various other easy and sophisticated marketing automation devices.

What makes them special is that they’ve added several functions over the years that few of their competitors sport, such as digital product downloads, event administration, appointment scheduling and also social campaigns. These all include in the diverse listing of e-mail choices offered, along with automations and also repeating newsletters.

Constant Contact brag a industry with around 400 apps as well as combinations that accommodate also the most particular niche of products. Yet regardless of these fancy numbers as well as features, passion in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a closer look at Constant Contact’s ins & outs and check.
Discover listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, yet their costs aren’t one of the most budget friendly, especially when you consider that their attributes simply aren’t that progressed. Strategies begin with $9.99/ month, however this only allows for 500 customers, as well as rates rise quite sharply after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete prices guide

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is rather special in this regard, being one of minority e-mail advertising devices to allow you to take care of event tickets, invitations, as well as enrollments . Keep in mind that this function includes its very own costs: 5.4% + $0.80 for every ticket marketed or transaction performed.

Not suggested if:

You require advanced automation:

Surprisingly, for the costs it bills, Constant Contact does not use the most innovative automations. While they do use triggered campaigns, autoresponders as well as abandoned cart projects (for Shopify only), you’ll find that other more affordable devices supply similar levels of automation– MailerLite as well as Sendinblue, for instance.

Rating details


Reduce of Use

Usually it’s easy to browse, though a bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve added more performance, some things have actually come to be a little surprise, as an example, automations.

E-newsletter Creation


The editor is quickly, however light on attributes, particularly in the designing division. Aside from that it’s easy to collaborate with.


of course

This is extremely fundamental, only permitting you to insert straightforward introductions or call information. There is no if/then/else reasoning readily available.

Email kinds

Timeless, autoresponders, standard automations, persisting e-newsletters, A/B testing, occasion enrollments, surveys, vouchers as well as polls .

Selection and also Flexibility of Template Designs

Tolerable. There are around 200 (!) layouts to choose from, with differing degrees of high quality (some are good, while others look a little fundamental as well as dated). You can additionally go back to square one, and utilize a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s colors and also logo.

Email Marketing Automation

It also generates pre-defined contact sections based on your customers’ communications with your on-line shop (e.g. repeat, lapsed and possible consumers). Automations based on contact triggers (e.g. email opens up, clicks) are additionally readily available.

Listing Management

You can produce sections from contact task, list subscription, get in touch with details, tags, or ecommerce task. You can additionally produce a sector from your get in touch with insights and also tag calls based upon get in touch with area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, as well as it merely supplies a summary box, fundamental area options (which you can not add to) and then a listing, or listings, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out as well severely, reaching one of the most prominent email service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports and also Analysis

In enhancement to typical open as well as click reports, spam, bounce as well as unsubscribe prices are likewise available. You additionally obtain click heat maps, and also some valuable review records such as open and also click patterns, opens by tool, % of get in touches with involved, and also the majority of effective subject line.


Below’s where it obtains a little bit hirsute. The website and also the tool are just offered in English. You can choose to alter some of the non-editable e-mail areas (e.g. footer and personal privacy policy message) to among 10 languages readily available, mainly European. Assistance and the knowledge base is offered in 4 languages. A little complex, but at least there’s some initiative to support multilingual users and also target markets.

Further Features

Spam- and also Design-Testing

Spam testing isn’t offered, nonetheless, there is a function to check the email for errors ( missing out on links, placeholder message that hasn’t been updated, etc). There’s also a device that allows you to sneak peek just how emails will certainly search for certain recipients, although this didn’t seem to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are put on short-term hold for 15 days, and after that resent. If it takes place once again, they are moved into a suspended bounce group. They have a ‘ advised for elimination’ filter offered to see these, yet don’t eliminate them immediately.



Import/export readily available although it’s not as straightforward as maybe– you require to initially make it possible for advanced e-mail permissions under Account Settings.

Storage space readily available for photos and information


All strategies feature endless storage space.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Different levels of account gain access to

of course

The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial amount of integrations and also apps , virtually 400.

Landing Page Builder


This is only readily available using their form contractor, and also it’s very basic. Instead, we would certainly advise these complimentary landing page building contractors.

Consumer Support

3.5/ 5.

There are numerous networks of assistance, consisting of real-time conversation, phone support, a knowledge base and community-based support. I located that the chat as well as phone assistance weren’t always available, which was a little discouraging.

Overall score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks most of the boxes. The major problem right here, however, is that they’re asking a costs price for a sub-premium item.

Final thought.

As Constant Contact themselves state with their site, they are a tool for local business. And also, therefore, it’s worth reviewing them on these terms. As discussed over, they definitely have enough of the essentials covered to satisfy most small companies, and also if it were as basic as that after that we ‘d advise them more highly.

The concern, nowadays, is that there are plenty of other email devices offering a lot more than Constant Contact, and also for a whole lot much less money. This consists of not only includes, however likewise user experience. For the amount you pay with Constant Contact, you could discover yourself making use of much more powerful tools such as ActiveCampaign and also GetResponse.

They do get factors for their respectable deliverability rates, combinations (particularly social media sites integrations), and also for allowing different access degrees for separate customers. And also with recent enhancements to automations and reporting, as well as the addition of brand-new attributes like a web site contractor, it does look like they’re making an effort to enhance the item. Their absence of sophisticated attributes makes it hard to suggest them over others at this cost point. (You’ll see we don’t provide them as a excellent Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would boldly declare that there might be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, and also it can not be contrasted to Constant Contact’s simplified approach (it just includes autoresponders). They additionally provide durable records and analysis tools. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising tools on the marketplace. It’s readily available in 6 languages as well as features innovative automation alternatives and also a built-in CRM.
  • GetResponse is a solid option. It features numerous advanced functions (e.g. a webinar tool), has exceptional automations as well as supplies one of the most effective spam and design testing devices we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed guide with the best choices to Constant Contact, check it out below. You can additionally try our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly such as to get involved in the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a look at any of these CRMs for tiny organizations, which will certainly be far more economical. There are even lots of outstanding complimentary CRMs to choose from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software application for small businesses. It securely shops your client information as well as offers a safe and secure means to handle your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

Regardless of these showy numbers as well as attributes, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves restate through their website, they are a tool for small organizations. The concern, these days, is that there are lots of other e-mail tools using also much more than Constant Contact, and for a great deal less cash. For the quantity you pay with Constant Contact, you can find yourself using much more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simple approach (it just features autoresponders).

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