Constant Contact - Create Email Marketing Campaigns Like a Pro

Connect Intercom And Constant Contact

Constant Contact have actually been in the e-mail advertising game since 1995. During that time, they’ve taken care of to turn into one of the most previously owned e-mail tools worldwide, after Mailchimp.

One point I noticed is that Constant Contact is very commonly the top choice for several various other testimonial websites. Naturally, I am curious to see if our comprehensive evaluation generates the exact same end result.

You might have taken a look at the Constant Contact testimonials used by individuals online, too, as well as whilst they are quite positive, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a systematic method and utilizes our sensible experience and understanding of dozens of other simple and also sophisticated advertising and marketing automation tools.

What makes them special is that they’ve included a number of functions throughout the years that few of their competitors sport, such as digital product downloads, occasion administration, appointment scheduling as well as social campaigns. These all include in the varied listing of e-mail choices readily available, in addition to automations and repeating newsletters.

Constant Contact brag a industry with around 400 apps and also integrations that deal with also the most specific niche of items. Regardless of these showy numbers and features, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient reason for us to take a closer check out Constant Contact’s outs & ins and inspect if it’s still relevant in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is guided towards small companies, but their prices aren’t one of the most budget friendly, specifically when you take into consideration that their functions just aren’t that progressed. Strategies start from $9.99/ month, but this only enables 500 subscribers, and prices rise quite greatly after that.

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Constant Contact Pricing

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Pros and Cons


Is Constant Contact the right newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite one-of-a-kind hereof, being among minority e-mail advertising devices to permit you to take care of event invites, tickets, as well as enrollments . Bear in mind that this feature features its own costs: 5.4% + $0.80 for every ticket sold or deal carried out.

Not recommended if:

You need sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not provide one of the most advanced automations. While they do provide set off projects, autoresponders and deserted cart campaigns (for Shopify only), you’ll find that other much less costly tools provide comparable degrees of automation– MailerLite and also Sendinblue.

Ranking details


Ease of Use

Normally it’s simple to browse, though a little bit dull-looking. You can get to most locations within a number of clicks, though as they’ve added extra capability, some points have actually become a little hidden, as an example, automations.

E-newsletter Creation


The editor is quickly, but light on attributes, particularly in the designing department. Besides that it’s easy to collaborate with.



This is extremely fundamental, just allowing you to put simple greetings or contact information. There is no if/then/else reasoning available.

Email types

Timeless, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, occasion enrollments, promo codes, studies and also polls .

Option as well as Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to pick from, with differing degrees of high quality (some are decent, while others look a little basic as well as dated). You can additionally start from scratch, as well as make use of a convenient feature called ‘Brand your email’ to auto-generate a design template based on your website’s colors as well as logo design.

Email Marketing Automation

They provide autoresponders and abandoned cart campaigns for Shopify as well as WooCommerce. It additionally generates pre-defined contact segments based upon your consumers’ interactions with your online shop (e.g. repeat, expired and possible customers). Automations based upon call triggers (e.g. email opens up, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most versatile, as you can not truly integrate problems and activities as you can in several other tools.

Listing Management

You can create segments from get in touch with task, list subscription, contact information, tags, or ecommerce activity. You can additionally develop a segment from your contact insights as well as tag get in touches with based upon call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, and also it simply supplies a summary box, basic area choices (which you can not contribute to) and after that a checklist, or lists, that people can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform as well terribly, reaching one of the most popular email suppliers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports as well as Analysis

Along with basic open as well as click records, spam, bounce and unsubscribe prices are additionally available. You likewise get click warm maps, and some helpful review records such as open and click fads, opens up by device, % of calls engaged, as well as many effective subject line. You can likewise compare campaigns. Nonetheless, progressed tracking such as social tracking isn’t offered.


Right here’s where it obtains a little bit hirsute. The device and the website are just readily available in English. You can choose to change a few of the non-editable email areas (e.g. footer and also personal privacy plan message) to among 10 languages offered, mainly European. Assistance and also the knowledge base is readily available in 4 languages. A little complicated, yet at the very least there’s some initiative to sustain multilingual users and audiences.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nonetheless, there is a attribute to check the email for mistakes ( missing out on links, placeholder message that hasn’t been updated, etc). There’s likewise a device that permits you to sneak peek exactly how e-mails will certainly look for specific receivers, although this didn’t appear to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are positioned on short-lived hold for 15 days, and then resent. If it takes place once again, they are moved into a suspended bounce group. They have a ‘ advised for elimination’ filter available to view these, however do not remove them instantly.



Import/export readily available although it’s not as straightforward as maybe– you require to initially enable advanced e-mail authorizations under Account Settings.

Storage available for data as well as images


All plans come with endless storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various degrees of account access

of course

The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact supply a substantial quantity of applications as well as integrations , practically 400.

Touchdown Page Builder

of course

This is just available through their kind builder, and it’s extremely basic. Rather, we ‘d recommend these totally free touchdown web page home builders.

Customer Support

3.5/ 5.

There are a number of channels of support, consisting of real-time conversation, phone support, a knowledge base and also community-based support. I located that the conversation and phone support weren’t always available, which was a little aggravating. When I had the ability to get hold of conversation assistance, nonetheless, I did discover them to be helpful and receptive . Remember that you’ll require to call in order to terminate your subscription, which is quite aggravating.

Overall score.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of packages. The primary problem below, though, is that they’re asking a premium price for a sub-premium product.

Final thought.

As Constant Contact themselves restate with their website, they are a device for local business. As well as, as such, it’s worth assessing them on these terms. As discussed above, they absolutely have enough of the basics covered to please most small companies, as well as if it were as straightforward as that after that we ‘d recommend them more very.

The issue, these days, is that there are lots of other email devices using even more than Constant Contact, and also for a great deal less money. This consists of not only features, but likewise user experience. Actually, for the quantity you pay with Constant Contact, you might find yourself using much more effective tools such as ActiveCampaign as well as GetResponse.

They do pick up points for their respectable deliverability prices, assimilations ( specifically social media sites integrations), and also for allowing different access degrees for different customers. As well as with current enhancements to automations as well as coverage, and the addition of new functions like a website building contractor, it does appear like they’re making an effort to boost the product. But their absence of innovative functions makes it tough to advise them over others at this price factor. (You’ll see we don’t provide them as a excellent Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would boldly claim that there may be various other rate of interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simplistic technique (it just features autoresponders). They also offer robust records as well as analysis devices. They are even less expensive than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail advertising devices on the market. It’s available in 6 languages and comes with innovative automation options as well as a integrated CRM.
  • GetResponse is a strong alternative. It features numerous sophisticated features (e.g. a webinar tool), offers and also has superb automations among the most effective spam and also design testing devices we’ve ever used. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a comprehensive guide with the most effective options to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which e-newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d like to obtain into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be much far better off taking a appearance at any of these CRMs for small organizations, which will certainly be much much more inexpensive. There are also lots of exceptional totally free CRMs to select from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software program for small businesses. It securely shops your consumer information as well as provides a secure means to handle your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability tests.

Regardless of these flashy numbers and functions, passion in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a tool for tiny companies. The concern, these days, is that there are plenty of various other email tools supplying also a lot more than Constant Contact, and for a whole lot much less cash. For the quantity you pay with Constant Contact, you could discover on your own using a lot extra effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simple technique (it only features autoresponders).

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