Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact 1601 Trapelo Rd Waltham Ma

Constant Contact have actually remained in the e-mail advertising video game given that 1995. During that time, they’ve handled to turn into one of one of the most pre-owned email devices worldwide, after Mailchimp.

One thing I observed is that Constant Contact is really commonly the top selection for numerous various other testimonial sites. Naturally, I am curious to see if our in-depth evaluation produces the same result.

You could have checked out the Constant Contact evaluations used by users online, also, and also whilst they are rather favorable, they might not offer you the whole picture. Our review of Constant Contact is based upon a methodical approach as well as utilizes our sensible experience as well as expertise of loads of other basic as well as sophisticated advertising automation devices.

What makes them unique is that they’ve included numerous functions for many years that few of their competitors sporting activity, such as electronic item downloads, occasion administration, appointment organizing and social projects. These all add to the diverse listing of e-mail choices offered, in addition to automations and also reoccuring newsletters.

Constant Contact brag a marketplace with around 400 applications and assimilations that accommodate also the most specific niche of items. Yet in spite of these showy numbers as well as functions, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a better check out Constant Contact’s ins & outs and examine if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards small companies, but their prices aren’t the most inexpensive, specifically when you think about that their functions just aren’t that progressed. Plans begin with $9.99/ month, but this just allows for 500 subscribers, and also costs rise rather dramatically afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete rates guide

Pros as well as Cons


Is Constant Contact the ideal newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather special hereof, being one of minority email marketing tools to allow you to manage occasion invites, tickets, as well as enrollments . Keep in mind that this attribute comes with its very own charges: 5.4% + $0.80 for every ticket offered or transaction carried out.

Not recommended if:

You need innovative automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t use the most sophisticated automations. While they do supply set off projects, autoresponders and abandoned cart campaigns (for Shopify only), you’ll find that various other much more affordable tools use comparable levels of automation– MailerLite and also Sendinblue.

Score information


Relieve of Use

Usually it’s very easy to browse, though a bit dull-looking. You can get to a lot of areas within a couple of clicks, though as they’ve included more capability, some things have ended up being a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, but light on features, especially in the designing department. Besides that it’s easy to collaborate with.


of course

This is extremely standard, just permitting you to insert easy introductions or contact information. There is no if/then/else logic offered.

Email kinds

Classic, autoresponders, basic automations, repeating newsletters, A/B testing, occasion registrations, polls, surveys and coupons .

Selection as well as Flexibility of Template Designs

Okay. There are about 200 (!) themes to choose from, with differing levels of high quality (some are good, while others look a little fundamental as well as dated). You can likewise start from scratch, and use a convenient attribute called ‘Brand your email’ to auto-generate a template based on your web site’s colors as well as logo design.

Email Marketing Automation

It likewise generates pre-defined call sectors based on your clients’ communications with your on the internet shop (e.g. repeat, lapsed and also prospective clients). Automations based on contact triggers (e.g. e-mail opens, clicks) are also offered.

Checklist Management

You can produce segments from contact activity, list membership, call details, tags, or ecommerce activity. You can likewise produce a segment from your get in touch with insights and tag contacts based upon contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, and also it merely uses a description box, basic field options (which you can not include in) and then a list, or listings, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not execute also severely, getting to one of the most prominent e-mail companies (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records and also Analysis

In addition to standard open and click records, spam, bounce as well as unsubscribe prices are also readily available. You additionally obtain click warm maps, and some beneficial review records such as open as well as click fads, opens by device, % of contacts involved, and the majority of effective subject line.


Right here’s where it obtains a bit hairy. The website as well as the device are only available in English. You can choose to transform several of the non-editable e-mail areas (e.g. footer as well as privacy policy message) to one of 10 languages available, primarily European. Assistance and also the knowledge base is offered in 4 languages. A little complex, however at least there’s some effort to support multilingual customers and audiences.

More Features

Spam- as well as Design-Testing

Spam screening isn’t available, nonetheless, there is a feature to check the e-mail for errors (missing web links, placeholder text that hasn’t been updated, and so on). There’s also a device that permits you to preview exactly how e-mails will seek details receivers, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are positioned on short-lived hold for 15 days, and then frown at. They are moved into a put on hold bounce group if it takes place again. They have actually a ‘ advised for removal’ filter available to watch these, but don’t eliminate them instantly.



Import/export offered although it’s not as straightforward as maybe– you need to first allow innovative e-mail authorizations under Account Settings.

Storage space readily available for photos and also information


All strategies include limitless storage space.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various levels of account accessibility


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a substantial quantity of combinations and applications , virtually 400.

Touchdown Page Builder

of course

This is just available via their type builder, and also it’s very basic. Instead, we would certainly suggest these free touchdown page contractors.

Client Support

3.5/ 5.

There are a number of channels of support, including real-time conversation, phone assistance, a data base and also community-based support. I discovered that the conversation as well as phone support weren’t constantly readily available, which was a little frustrating. When I had the ability to acquire chat support, nonetheless, I did find them to be useful and also responsive . Remember that you’ll need to call order to terminate your registration, which is rather irritating.

General score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of the boxes. The major issue right here, however, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves restate via their site, they are a device for local business. As well as, thus, it’s worth examining them on these terms. As discussed above, they most definitely have enough of the essentials covered to satisfy most small companies, and if it were as simple as that after that we would certainly recommend them more extremely.

The concern, nowadays, is that there are a lot of various other e-mail devices using even more than Constant Contact, as well as for a whole lot much less money. This includes not only features, but additionally user experience. In fact, for the amount you pay with Constant Contact, you could find yourself using far more effective tools such as ActiveCampaign and GetResponse.

They do grab points for their good deliverability rates, integrations ( especially social media combinations), and also for enabling various gain access to degrees for different users. And with current improvements to automations and also coverage, and the addition of new features like a internet site builder, it does resemble they’re making an initiative to improve the product. Yet their lack of sophisticated functions makes it tough to advise them over others at this rate factor. (You’ll see we do not provide them as a excellent Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would strongly declare that there could be various other rate of interests at play there.

Try Constant Contact now completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simplistic method (it only features autoresponders). They likewise use robust records and also evaluation tools. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising devices on the marketplace. It’s available in 6 languages and comes with innovative automation options and a built-in CRM.
  • GetResponse is a strong alternative. It features numerous innovative features (e.g. a webinar device), uses and has exceptional automations among the best spam and also design testing devices we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive overview with the most effective choices to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly like to get involved in the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for tiny services, which will be far much more affordable. There are even plenty of outstanding free CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for local business. It safely stores your customer information and also uses a protected way to manage your customers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are constantly good in our bi-annual deliverability examinations.

Despite these showy numbers and features, interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for little businesses. The concern, these days, is that there are lots of other email devices offering even more than Constant Contact, as well as for a lot less cash. For the amount you pay with Constant Contact, you could locate yourself utilizing much more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplified approach (it just includes autoresponders).

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