Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising and marketing video game considering that 1995. Throughout that time, they’ve taken care of to become one of the most pre-owned e-mail tools on the planet, after Mailchimp.

One point I saw is that Constant Contact is really frequently the leading choice for numerous various other evaluation internet sites. Normally, I am curious to see if our comprehensive analysis creates the very same result.

You could have checked out the Constant Contact evaluations offered by customers online, also, as well as whilst they are pretty positive, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic method and also utilizes our practical experience and also knowledge of dozens of other basic and also sophisticated marketing automation tools.

What makes them unique is that they’ve included a number of functions over the years that few of their rivals sporting activity, such as electronic item downloads, event administration, consultation organizing and social campaigns. These all include in the varied listing of email options offered, in addition to automations and persisting newsletters.

Constant Contact brag a industry with around 400 applications and also integrations that accommodate even one of the most particular niche of items. In spite of these showy numbers as well as features, interest in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a closer look at Constant Contact’s outs & ins and inspect.
Discover below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their costs aren’t one of the most budget-friendly, specifically when you consider that their features just aren’t that advanced. Plans begin with $9.99/ month, however this just allows for 500 customers, and costs increase pretty dramatically after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full pricing guide

Pros and Cons


Is Constant Contact the right e-newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is fairly distinct in this regard, being one of minority e-mail marketing tools to allow you to manage occasion registrations, invites, as well as tickets . Bear in mind that this function features its own charges: 5.4% + $0.80 for each and every ticket offered or purchase carried out.

Not advised if:

You need advanced automation:

Remarkably, for the premium it charges, Constant Contact doesn’t offer one of the most sophisticated automations. While they do supply caused campaigns, autoresponders and deserted cart projects (for Shopify just), you’ll find that other much less expensive devices use similar degrees of automation– MailerLite and Sendinblue.

Rating details


Alleviate of Use

Normally it’s very easy to browse, though a little bit dull-looking. You can reach the majority of locations within a number of clicks, though as they’ve added much more capability, some things have become a little concealed, for example, automations.

Newsletter Creation


The editor is fast, but light on attributes, particularly in the designing department. Besides that it’s easy to deal with.



This is extremely standard, just permitting you to put basic greetings or get in touch with details. There is no if/then/else reasoning offered.

Email types

Traditional, autoresponders, fundamental automations, persisting e-newsletters, A/B testing, event registrations, studies, polls as well as discount coupons .

Choice and also Flexibility of Template Designs

Not negative. You can additionally start from scratch, as well as utilize a handy function called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s shades and also logo design.

Email Marketing Automation

It additionally creates pre-defined contact sections based on your clients’ communications with your on-line shop (e.g. repeat, expired and also prospective clients). Automations based on call triggers (e.g. e-mail opens up, clicks) are also available.

Checklist Management

You can produce segments from call task, listing subscription, call information, tags, or ecommerce task. You can likewise create a section from your call understandings and also tag calls based on call area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, and also it just uses a description box, standard area options (which you can not include in) and after that a checklist, or checklists, that people can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not perform too terribly, getting to one of the most prominent email suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and also Analysis

Along with standard open as well as click records, spam, bounce and unsubscribe rates are also readily available. You also get click warm maps, and some valuable overview reports such as open and click patterns, opens by device, % of get in touches with involved, as well as a lot of effective subject line. You can likewise compare campaigns. Advanced tracking such as social monitoring isn’t offered.


Here’s where it obtains a little bit unshaven. The website and also the tool are only offered in English. You can choose to transform some of the non-editable e-mail sections (e.g. footer and personal privacy plan text) to among 10 languages available, primarily European. Support and also the knowledge base is readily available in 4 languages. A little complicated, yet at least there’s some effort to support multilingual users and target markets.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t offered, nonetheless, there is a feature to inspect the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s also a tool that permits you to sneak peek exactly how emails will certainly seek details recipients, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and after that dislike. They are relocated right into a suspended bounce category if it occurs once again. They have actually a ‘ suggested for elimination’ filter offered to check out these, however don’t eliminate them immediately.



Import/export readily available although it’s not as simple as it could be– you need to initially allow innovative e-mail approvals under Account Settings.

Storage available for data and also pictures


All plans include limitless storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Different levels of account accessibility


The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large amount of apps as well as integrations , practically 400.

Landing Page Builder


This is just readily available through their form home builder, and it’s very fundamental. Rather, we would certainly recommend these totally free touchdown page contractors.

Client Support

3.5/ 5.

There are a number of networks of support, including real-time conversation, phone assistance, a data base and community-based support. Nonetheless, I found that the conversation as well as phone assistance weren’t constantly available, which was a little aggravating. When I had the ability to acquire conversation support, nonetheless, I did find them to be responsive and useful . Remember that you’ll need to contact order to cancel your registration, which is rather bothersome.

Total score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks the majority of packages. The main issue right here, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves reiterate through their site, they are a tool for small businesses. As well as, because of this, it’s worth examining them on these terms. As mentioned above, they absolutely have sufficient of the essentials covered to please most small businesses, and also if it were as easy as that then we would certainly recommend them extra highly.

The issue, nowadays, is that there are plenty of various other email tools supplying much more than Constant Contact, and for a whole lot less cash. This includes not only includes, however additionally customer experience. For the quantity you pay with Constant Contact, you might locate on your own utilizing much more effective devices such as ActiveCampaign as well as GetResponse.

As well as with recent enhancements to automations and also reporting, and the addition of new attributes like a internet site home builder, it does look like they’re making an effort to enhance the item. Their absence of sophisticated attributes makes it challenging to advise them over others at this rate factor.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly assert that there could be other interests at play there.

Attempt Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simple approach (it only includes autoresponders). They likewise offer robust reports as well as analysis tools. In addition to that, they are also less costly than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email marketing tools on the marketplace. It’s readily available in 6 languages and comes with sophisticated automation alternatives as well as a integrated CRM.
  • GetResponse is a solid option. It includes many sophisticated features (e.g. a webinar device), has superb automations and also supplies among the very best spam and design screening devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the most effective options to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which e-newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d like to get into the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for tiny businesses, which will certainly be far more cost effective. There are also a lot of outstanding cost-free CRMs to pick from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software for small companies. It securely shops your customer information as well as uses a secure method to handle your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

Regardless of these fancy numbers as well as attributes, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a tool for little organizations. The concern, these days, is that there are plenty of other e-mail devices supplying also extra than Constant Contact, and also for a great deal much less money. For the quantity you pay with Constant Contact, you could discover yourself utilizing much extra powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and also it can’t be contrasted to Constant Contact’s simplified approach (it just includes autoresponders).

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