Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising game given that 1995. Throughout that time, they’ve managed to become one of the most previously owned e-mail tools on the planet, after Mailchimp.

One point I discovered is that Constant Contact is extremely usually the leading selection for numerous other review websites. Normally, I am curious to see if our detailed analysis generates the very same end result.

You may have had a look at the Constant Contact reviews used by users online, as well, and whilst they are rather favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based on a methodical strategy and utilizes our practical experience and understanding of lots of various other straightforward as well as advanced advertising automation tools.

What makes them unique is that they’ve included numerous functions throughout the years that few of their competitors sporting activity, such as electronic item downloads, occasion monitoring, appointment scheduling as well as social projects. These all include in the diverse list of email choices readily available, in addition to automations and repeating e-newsletters.

Constant Contact boast a market with around 400 applications and combinations that cater to also the most niche of items. In spite of these flashy numbers and also functions, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a more detailed take a look at Constant Contact’s ins & outs and also check if it’s still appropriate in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, however their prices aren’t the most inexpensive, particularly when you think about that their features simply aren’t that progressed. Strategies begin with $9.99/ month, yet this only enables 500 clients, as well as rates increase pretty dramatically after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete rates overview

Pros and also Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly special hereof, being just one of minority email advertising devices to allow you to take care of occasion invites, registrations, and tickets . Keep in mind that this function features its very own charges: 5.4% + $0.80 for each ticket marketed or purchase carried out.

Not suggested if:

You need innovative automation:

Remarkably, for the costs it charges, Constant Contact does not use one of the most innovative automations. While they do use triggered projects, autoresponders and deserted cart projects (for Shopify just), you’ll find that more affordable devices offer similar levels of automation– MailerLite as well as Sendinblue, for instance.

Rating information


Reduce of Use

Usually it’s simple to navigate, though a bit dull-looking. You can reach many locations within a couple of clicks, though as they’ve added more performance, some points have come to be a little hidden, as an example, automations.

Newsletter Creation


The editor is quick, but light on attributes, specifically in the designing division. Apart from that it’s simple to work with.



This is really basic, just allowing you to place basic greetings or get in touch with details. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, fundamental automations, repeating newsletters, A/B testing, event enrollments, coupons, surveys as well as polls .

Selection and Flexibility of Template Designs

Not bad. You can likewise start from scrape, and also make use of a helpful attribute called ‘Brand your email’ to auto-generate a design template based on your internet site’s colors and logo.

Email Marketing Automation

It also generates pre-defined get in touch with sectors based on your customers’ communications with your online shop (e.g. repeat, lapsed and prospective clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are additionally offered.

Checklist Management

You can develop sectors from call activity, checklist subscription, contact details, tags, or ecommerce task. You can additionally develop a sector from your get in touch with understandings and tag calls based on call area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, and it merely uses a summary box, basic field alternatives (which you can not include in) and after that a checklist, or listings, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out too terribly, reaching one of the most prominent email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports and Analysis

In addition to basic open and click reports, spam, bounce and also unsubscribe prices are likewise available. You additionally get click heat maps, as well as some beneficial review reports such as open as well as click patterns, opens up by gadget, % of contacts engaged, and also a lot of effective subject line. You can also contrast campaigns. However, progressed tracking such as social tracking isn’t available.


Below’s where it obtains a bit unshaven. The website and also the tool are only readily available in English. You can pick to alter several of the non-editable email areas (e.g. footer and privacy policy text) to among 10 languages readily available, primarily European. Support as well as the knowledge base is readily available in 4 languages. Somewhat complex, yet at least there’s some initiative to sustain multilingual users as well as audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t readily available, nonetheless, there is a feature to examine the email for mistakes ( missing out on links, placeholder text that hasn’t been updated, etc). There’s additionally a device that enables you to sneak peek exactly how emails will look for certain recipients, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management

of course

Soft bounces are positioned on short-term hold for 15 days, and after that resent. If it happens once again, they are relocated into a put on hold bounce category. They have actually a ‘ suggested for removal’ filter offered to watch these, however don’t remove them instantly.



Import/export available although it’s not as simple as it could be– you need to initially make it possible for sophisticated e-mail permissions under Account Settings.

Storage space available for data and also pictures


All plans include unlimited storage space.

Pro Features



SPF and DKIM are supported.

Very own Domain


Different levels of account accessibility


The Account Owner can additionally designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial amount of integrations as well as apps , nearly 400.

Touchdown Page Builder

of course

This is only offered through their type contractor, and it’s very basic. Rather, we ‘d advise these totally free landing page contractors.

Customer Support

3.5/ 5.

There are numerous networks of assistance, consisting of online chat, phone assistance, a knowledge base as well as community-based support. I discovered that the chat and also phone assistance weren’t always available, which was a little frustrating.

Overall score.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks most of packages. The main problem below, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves state through their website, they are a device for local business. And, as such, it’s worth examining them on these terms. As stated over, they certainly have enough of the basics covered to please most local business, and also if it were as simple as that after that we ‘d recommend them more highly.

The concern, nowadays, is that there are a lot of other email devices using even more than Constant Contact, as well as for a lot much less cash. This consists of not just features, but likewise individual experience. For the quantity you pay with Constant Contact, you can discover yourself utilizing a lot extra effective tools such as ActiveCampaign as well as GetResponse.

They do pick up points for their good deliverability rates, assimilations ( specifically social media integrations), and for allowing different accessibility degrees for separate customers. And with recent improvements to automations as well as reporting, as well as the enhancement of brand-new attributes like a web site builder, it does appear like they’re making an initiative to enhance the product. Their absence of innovative attributes makes it hard to recommend them over others at this rate factor. (You’ll see we do not provide them as a great Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly declare that there may be various other rate of interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplistic strategy (it only features autoresponders). They likewise offer robust reports as well as analysis devices. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail advertising and marketing tools on the marketplace. It’s offered in 6 languages and features innovative automation options and a built-in CRM.
  • GetResponse is a strong alternative. It includes many innovative functions (e.g. a webinar device), has outstanding automations and supplies one of the best spam as well as design screening tools we’ve ever before made use of. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed overview with the best options to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d like to obtain right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be far better off taking a look at any one of these CRMs for small companies, which will be even more budget-friendly. There are also plenty of excellent free CRMs to pick from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software for local business. It securely stores your client information and provides a secure method to manage your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability tests.

Despite these flashy numbers and attributes, passion in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate through their website, they are a tool for tiny organizations. The problem, these days, is that there are plenty of other e-mail devices providing also more than Constant Contact, as well as for a whole lot much less cash. For the amount you pay with Constant Contact, you might locate yourself utilizing a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simple approach (it only includes autoresponders).

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