Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising video game given that 1995. During that time, they’ve handled to become one of one of the most previously owned email tools worldwide, after Mailchimp.

One point I discovered is that Constant Contact is extremely commonly the top option for numerous various other review internet sites. Naturally, I am curious to see if our detailed analysis creates the exact same end result.

You could have had a look at the Constant Contact evaluations used by individuals online, also, and also whilst they are rather positive, they may not give you the whole picture. Our testimonial of Constant Contact is based upon a methodical technique as well as uses our useful experience and expertise of lots of various other easy as well as innovative advertising automation tools.

What makes them unique is that they’ve added numerous attributes over the years that few of their competitors sporting activity, such as electronic item downloads, occasion management, appointment organizing and also social campaigns. These all contribute to the varied listing of email choices available, along with automations and also repeating newsletters.

Constant Contact brag a industry with around 400 applications and also assimilations that satisfy even one of the most particular niche of products. Regardless of these flashy numbers as well as functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. Enough reason for us to take a better consider Constant Contact’s outs & ins and also check if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed towards local business, but their rates aren’t the most economical, particularly when you think about that their attributes just aren’t that progressed. Plans start from $9.99/ month, however this only enables 500 customers, as well as prices climb pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full prices overview

Pros and Cons


Is Constant Contact the best newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather unique hereof, being just one of minority e-mail advertising and marketing devices to permit you to manage occasion registrations, invitations, and also tickets . Bear in mind that this feature includes its very own charges: 5.4% + $0.80 for each and every ticket marketed or transaction performed.

Not recommended if:

You need innovative automation:

Remarkably, for the premium it charges, Constant Contact does not use one of the most sophisticated automations. While they do offer caused projects, autoresponders as well as abandoned cart projects (for Shopify just), you’ll discover that much cheaper tools use similar levels of automation– MailerLite and Sendinblue, for instance.

Score details


Reduce of Use

Typically it’s very easy to browse, though a little bit dull-looking. You can get to many places within a couple of clicks, though as they’ve included much more functionality, some things have actually become a little surprise, as an example, automations.

E-newsletter Creation


The editor is fast, however light on functions, particularly in the designing department. In addition to that it’s very easy to deal with.


of course

This is really basic, just allowing you to insert simple greetings or call information. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, basic automations, reoccuring newsletters, A/B screening, event enrollments, surveys, discount coupons and also polls .

Option and Flexibility of Template Designs

Not bad. You can likewise begin from scratch, and also use a handy feature called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s colors and also logo design.

Email Marketing Automation

They offer autoresponders and also abandoned cart advocate Shopify as well as WooCommerce. It also generates pre-defined get in touch with segments based on your clients’ interactions with your online store (e.g. repeat, expired and prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also available. It’s worth keeping in mind that the automations aren’t the most flexible, as you can’t actually integrate conditions as well as actions as you can in many other devices.

List Management

You can produce sectors from get in touch with task, listing membership, get in touch with details, tags, or ecommerce activity. You can likewise develop a sector from your contact insights as well as tag get in touches with based on contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, as well as it just uses a description box, fundamental area options (which you can’t include in) and afterwards a listing, or checklists, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out also badly, reaching the most prominent email carriers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records as well as Analysis

In addition to standard open and also click records, spam, bounce as well as unsubscribe prices are additionally readily available. You likewise get click heat maps, and some helpful review reports such as open and click patterns, opens by gadget, % of calls involved, and the majority of effective subject line.


Below’s where it gets a little bit hairy. The tool and the site are only readily available in English. You can pick to alter some of the non-editable email areas (e.g. footer and privacy policy text) to among 10 languages offered, mostly European. Assistance and the data base is readily available in 4 languages. Slightly complicated, however at the very least there’s some initiative to support multilingual customers and also target markets.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, nonetheless, there is a attribute to inspect the e-mail for errors ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s also a tool that permits you to sneak peek exactly how emails will certainly seek details recipients, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and then frown at. If it occurs once again, they are relocated right into a suspended bounce group. They have a ‘ advised for elimination’ filter available to see these, however do not eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you need to first enable advanced e-mail authorizations under Account Settings.

Storage available for information and also photos


All plans feature endless storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Various degrees of account access


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous amount of apps and integrations , almost 400.

Landing Page Builder


This is just available through their form building contractor, and also it’s very fundamental. Instead, we ‘d suggest these totally free touchdown page contractors.

Customer Support

3.5/ 5.

There are a number of networks of assistance, consisting of live conversation, phone support, a data base and also community-based support. Nonetheless, I found that the conversation and also phone assistance weren’t always offered, which was a little irritating. When I had the ability to acquire chat support, nevertheless, I did locate them to be useful as well as receptive . Remember that you’ll require to employ order to terminate your membership, which is rather frustrating.

General score.

3.6/ 5.

For a basic email tool, Constant Contact ticks most of the boxes. The primary issue right here, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves reiterate with their site, they are a tool for local business. And also, therefore, it’s worth evaluating them on these terms. As mentioned over, they definitely have enough of the essentials covered to please most small businesses, and if it were as straightforward as that then we ‘d advise them extra highly.

The problem, these days, is that there are plenty of various other e-mail devices using much more than Constant Contact, as well as for a whole lot less cash. This consists of not just includes, however also user experience. Actually, for the quantity you pay with Constant Contact, you might find yourself utilizing a lot more powerful tools such as ActiveCampaign and GetResponse.

They do pick up points for their decent deliverability rates, assimilations (particularly social media sites assimilations), and for permitting various accessibility levels for separate individuals. And with recent enhancements to automations and also coverage, as well as the enhancement of brand-new attributes like a website building contractor, it does resemble they’re making an effort to boost the item. Their lack of advanced functions makes it hard to recommend them over others at this rate point. (You’ll see we don’t detail them as a good Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly claim that there might be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever attempted, and it can’t be contrasted to Constant Contact’s simple approach (it only features autoresponders). They also supply durable reports as well as evaluation devices. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email advertising tools on the market. It’s available in 6 languages and includes advanced automation options as well as a built-in CRM.
  • GetResponse is a strong option. It features lots of innovative functions (e.g. a webinar device), has excellent automations and also provides one of the most effective spam as well as design testing tools we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the very best choices to Constant Contact, check it out right here. You can also try out our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be better off taking a look at any one of these CRMs for local business, which will certainly be far more affordable. There are even plenty of outstanding complimentary CRMs to select from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software application for local business. It safely stores your customer information as well as supplies a safe method to manage your subscribers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability examinations.

Despite these fancy numbers as well as features, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves state with their site, they are a tool for little companies. The problem, these days, is that there are lots of various other e-mail devices using even a lot more than Constant Contact, as well as for a lot much less cash. For the amount you pay with Constant Contact, you can discover on your own utilizing much extra powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplified approach (it only features autoresponders).

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