Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact And Social Media

Constant Contact have remained in the email marketing game because 1995. During that time, they’ve taken care of to become one of the most used email tools on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very usually the top choice for many various other review sites. Naturally, I am curious to see if our detailed evaluation generates the same outcome.

You may have had a look at the Constant Contact reviews used by users online, also, and whilst they are rather positive, they may not offer you the whole picture. Our testimonial of Constant Contact is based upon a methodical technique as well as uses our sensible experience and knowledge of lots of other basic as well as sophisticated advertising and marketing automation devices.

What makes them unique is that they’ve added a number of functions for many years that few of their competitors sport, such as digital item downloads, event administration, visit organizing and social campaigns. These all contribute to the varied checklist of e-mail choices readily available, in addition to automations and persisting newsletters.

Constant Contact brag a market with around 400 apps and also combinations that accommodate also the most specific niche of products. Yet despite these showy numbers and also features, rate of interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. Enough factor for us to take a better look at Constant Contact’s outs & ins and check if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is routed towards local business, yet their rates aren’t one of the most cost effective, particularly when you think about that their features just aren’t that progressed. Plans start from $9.99/ month, yet this only permits 500 clients, as well as prices rise rather greatly afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete prices guide

Pros and also Cons


Is Constant Contact the right e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is fairly special hereof, being among minority e-mail advertising and marketing tools to permit you to handle event tickets, invites, and also enrollments . Bear in mind that this attribute comes with its own fees: 5.4% + $0.80 for each and every ticket sold or deal carried out.

Not suggested if:

You need innovative automation:

Remarkably, for the premium it bills, Constant Contact doesn’t offer the most innovative automations. While they do provide activated projects, autoresponders and abandoned cart projects (for Shopify just), you’ll locate that other much cheaper devices provide comparable degrees of automation– MailerLite and Sendinblue.

Score details


Relieve of Use

Typically it’s very easy to browse, though a bit dull-looking. You can reach a lot of locations within a couple of clicks, though as they’ve added extra performance, some things have actually become a little hidden, as an example, automations.

E-newsletter Creation


The editor is quickly, however light on functions, particularly in the styling division. Apart from that it’s simple to work with.



This is very standard, only permitting you to place basic introductions or get in touch with information. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, standard automations, reoccuring newsletters, A/B screening, occasion enrollments, coupons, surveys and also polls .

Option and Flexibility of Template Designs

Okay. There are around 200 (!) templates to choose from, with varying levels of quality (some are suitable, while others look a little basic as well as dated). You can additionally go back to square one, as well as use a convenient feature called ‘Brand your e-mail’ to auto-generate a template based on your internet site’s colors and also logo design.

Email Marketing Automation

It additionally generates pre-defined get in touch with sections based on your customers’ interactions with your online shop (e.g. repeat, lapsed and potential clients). Automations based on contact triggers (e.g. email opens, clicks) are likewise available.

Listing Management

You can develop segments from contact task, list subscription, contact information, tags, or ecommerce task. You can likewise produce a segment from your get in touch with insights as well as tag calls based upon get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, and it simply offers a summary box, fundamental field options (which you can not include in) and afterwards a listing, or listings, that individuals can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not perform as well badly, reaching one of the most prominent email carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records and also Analysis

In addition to basic open and also click reports, spam, bounce and unsubscribe rates are also readily available. You additionally obtain click warmth maps, as well as some beneficial review records such as open and click trends, opens up by device, % of calls involved, as well as the majority of effective subject line.


Here’s where it gets a bit hairy. The website and the tool are just readily available in English. You can select to transform a few of the non-editable e-mail areas (e.g. footer and privacy policy message) to one of 10 languages offered, mainly European. Assistance as well as the data base is offered in 4 languages. Slightly complex, however at the very least there’s some effort to support multilingual customers and also target markets.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t offered, however, there is a function to inspect the email for errors (missing links, placeholder message that hasn’t been updated, etc). There’s likewise a tool that permits you to sneak peek how emails will look for particular receivers, although this really did not seem to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and then frown at. If it happens again, they are relocated into a put on hold bounce category. They have a ‘ suggested for elimination’ filter offered to watch these, however don’t eliminate them immediately.



Import/export available although it’s not as uncomplicated as it could be– you need to initially enable advanced e-mail permissions under Account Settings.

Storage space offered for information and photos


All plans come with limitless storage.

Pro Features



SPF and also DKIM are supported.

Own Domain


Different levels of account access


The Account Owner can additionally appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge amount of combinations and also apps , virtually 400.

Touchdown Page Builder


This is just available through their type home builder, and it’s really standard. Instead, we would certainly recommend these totally free landing web page home builders.

Customer Support

3.5/ 5.

There are several channels of support, consisting of live conversation, phone assistance, a expertise base and also community-based support. I found that the conversation and phone assistance weren’t always readily available, which was a little irritating.

General score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of packages. The major issue here, though, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves reiterate through their site, they are a tool for small companies. As well as, therefore, it’s worth assessing them on these terms. As discussed above, they certainly have enough of the fundamentals covered to satisfy most small businesses, and if it were as basic as that then we ‘d recommend them more extremely.

The concern, these days, is that there are lots of various other email tools offering a lot more than Constant Contact, and for a great deal less cash. This includes not only includes, yet also customer experience. For the amount you pay with Constant Contact, you can find yourself using much more effective devices such as ActiveCampaign and also GetResponse.

They do grab points for their suitable deliverability rates, combinations (particularly social media sites integrations), and for enabling different gain access to degrees for separate individuals. And also with recent enhancements to automations and also coverage, and also the enhancement of new features like a website home builder, it does resemble they’re making an effort to boost the product. Their absence of advanced attributes makes it hard to advise them over others at this rate factor. (You’ll see we do not list them as a great Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly claim that there might be various other rate of interests at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can’t be contrasted to Constant Contact’s simple method (it only includes autoresponders). They also supply robust reports and analysis devices. On top of that, they are even less costly than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising and marketing devices on the market. It’s readily available in 6 languages and also features advanced automation choices and a built-in CRM.
  • GetResponse is a solid alternative. It features lots of advanced features (e.g. a webinar device), has exceptional automations and also supplies one of the very best spam as well as design screening devices we’ve ever before made use of. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed guide with the most effective alternatives to Constant Contact, check it out here. You can also try our Smart Finder to see which e-newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d such as to get involved in the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. However, at $399/month, you would certainly be much better off having a look at any one of these CRMs for local business, which will certainly be even more budget friendly. There are also a lot of excellent cost-free CRMs to choose from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for small businesses. It securely shops your consumer data and also supplies a safe way to handle your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability tests.

Regardless of these fancy numbers as well as functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves state via their website, they are a device for tiny organizations. The issue, these days, is that there are plenty of other email devices supplying even extra than Constant Contact, and for a lot much less cash. For the quantity you pay with Constant Contact, you might locate yourself utilizing a lot a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simplistic approach (it only features autoresponders).

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