Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Attach Odfs

Constant Contact have remained in the e-mail advertising and marketing video game since 1995. Throughout that time, they’ve managed to turn into one of the most previously owned email devices on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very frequently the top option for several other evaluation internet sites. Normally, I wonder to see if our comprehensive evaluation produces the exact same result.

You may have taken a look at the Constant Contact testimonials provided by individuals online, too, and whilst they are quite positive, they may not give you the whole picture. Our evaluation of Constant Contact is based on a systematic method and also utilizes our functional experience and also understanding of lots of other straightforward and innovative marketing automation tools.

What makes them unique is that they’ve included several functions over the years that few of their competitors sporting activity, such as digital product downloads, event monitoring, visit scheduling and social campaigns. These all contribute to the diverse listing of email options offered, along with automations and persisting e-newsletters.

Constant Contact boast a market with around 400 applications and also combinations that deal with even the most niche of items. Yet in spite of these showy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient reason for us to take a closer look at Constant Contact’s ins & outs as well as examine if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, however their rates aren’t one of the most cost effective, especially when you think about that their features just aren’t that progressed. Strategies begin with $9.99/ month, but this just permits 500 clients, as well as costs rise rather dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete pricing overview

Cons and pros


Is Constant Contact the ideal e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is fairly unique in this regard, being just one of the few e-mail marketing tools to allow you to take care of event enrollments, tickets, and invites . Keep in mind that this attribute includes its own charges: 5.4% + $0.80 for each ticket offered or deal performed.

Not recommended if:

You need advanced automation:

Remarkably, for the costs it charges, Constant Contact doesn’t offer the most innovative automations. While they do offer activated campaigns, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll discover that other much cheaper tools supply comparable levels of automation– MailerLite and Sendinblue.

Ranking information


Relieve of Use

Generally it’s very easy to browse, though a bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve added extra performance, some points have come to be a little hidden, for example, automations.

Newsletter Creation


The editor is quickly, however light on features, specifically in the styling department. In addition to that it’s very easy to deal with.



This is really basic, just enabling you to place basic greetings or get in touch with information. There is no if/then/else reasoning available.

Email kinds

Classic, autoresponders, fundamental automations, repeating newsletters, A/B screening, event enrollments, surveys, studies as well as vouchers .

Choice and also Flexibility of Template Designs

Okay. There are around 200 (!) templates to choose from, with varying levels of quality (some are decent, while others look a little standard and also outdated). You can additionally go back to square one, as well as use a useful function called ‘Brand your e-mail’ to auto-generate a template based upon your web site’s shades and logo design.

Email Marketing Automation

They provide autoresponders and deserted cart campaigns for Shopify and also WooCommerce. It additionally generates pre-defined contact sectors based upon your clients’ interactions with your online store (e.g. repeat, expired and also prospective consumers). Automations based upon call triggers (e.g. email opens, clicks) are also offered. It’s worth noting that the automations aren’t the most adaptable, as you can’t actually combine conditions as well as activities as you can in numerous other tools.

List Management

You can produce sections from get in touch with task, list subscription, call information, tags, or ecommerce task. You can also create a section from your get in touch with insights as well as tag contacts based on call field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the type, and it simply provides a description box, fundamental area alternatives (which you can not add to) and then a list, or lists, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not do also terribly, reaching one of the most popular email companies (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and also Analysis

In addition to typical open and also click records, spam, bounce and unsubscribe rates are likewise available. You also get click warmth maps, as well as some beneficial summary records such as open and click patterns, opens by device, % of contacts engaged, as well as many effective subject line.


Below’s where it obtains a little bit hairy. The device and the website are just readily available in English. You can select to transform some of the non-editable e-mail areas (e.g. footer and also personal privacy plan message) to one of 10 languages available, mainly European. Assistance and also the data base is available in 4 languages. Somewhat complex, however at the very least there’s some effort to support multilingual users and audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t readily available, nonetheless, there is a feature to examine the email for errors (missing links, placeholder text that hasn’t been updated, etc). There’s additionally a device that enables you to preview exactly how emails will certainly look for specific recipients, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Jump Management

of course

Soft bounces are positioned on short-lived hold for 15 days, and afterwards feel bitter. They are relocated right into a suspended bounce classification if it takes place once again. They have a ‘ suggested for elimination’ filter readily available to see these, but don’t remove them instantly.


of course

Import/export offered although it’s not as simple as maybe– you require to initially allow sophisticated email authorizations under Account Settings.

Storage offered for information and also images


All plans include limitless storage space.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Different degrees of account accessibility

of course

The Account Owner can likewise designate functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a massive amount of integrations and apps , virtually 400.

Landing Page Builder

of course

This is just offered via their form home builder, and it’s extremely standard. Rather, we would certainly advise these complimentary landing web page home builders.

Client Support

3.5/ 5.

There are several channels of support, consisting of online chat, phone assistance, a knowledge base and community-based assistance. I discovered that the conversation and also phone assistance weren’t constantly offered, which was a little frustrating. When I was able to acquire chat support, nonetheless, I did locate them to be responsive as well as helpful . Remember that you’ll require to contact order to terminate your membership, which is rather annoying.

Overall rating.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of the boxes. The major issue here, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves reiterate via their website, they are a device for small companies. And also, as such, it’s worth assessing them on these terms. As mentioned over, they certainly have sufficient of the basics covered to satisfy most small companies, and if it were as straightforward as that after that we ‘d recommend them much more highly.

The problem, nowadays, is that there are lots of various other e-mail tools using a lot more than Constant Contact, and also for a whole lot less cash. This includes not just includes, however likewise user experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself utilizing much more effective tools such as ActiveCampaign and also GetResponse.

They do pick up points for their suitable deliverability prices, combinations (particularly social networks combinations), and for allowing various gain access to levels for separate users. As well as with current improvements to automations as well as coverage, and also the addition of brand-new attributes like a internet site building contractor, it does look like they’re making an initiative to boost the product. But their absence of innovative functions makes it hard to advise them over others at this price point. (You’ll see we don’t note them as a excellent Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly declare that there may be various other interests at play there.

Try Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplistic technique (it only includes autoresponders). They likewise offer robust records and evaluation devices. They are also more affordable than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email marketing tools on the market. It’s readily available in 6 languages and comes with innovative automation choices as well as a built-in CRM.
  • GetResponse is a solid option. It includes lots of innovative attributes (e.g. a webinar tool), has outstanding automations and offers among the most effective spam and also design testing devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a thorough guide with the very best options to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which newsletter solution is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d such as to get right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be much better off taking a look at any of these CRMs for small businesses, which will be even more inexpensive. There are also lots of excellent free CRMs to choose from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software application for small companies. It securely shops your customer data and provides a secure means to manage your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability tests.

In spite of these flashy numbers and also features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat with their website, they are a tool for tiny organizations. The concern, these days, is that there are lots of various other e-mail devices providing also extra than Constant Contact, and for a great deal less money. For the quantity you pay with Constant Contact, you could discover yourself using a lot a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplistic method (it only includes autoresponders).

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