Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising game given that 1995. During that time, they’ve handled to turn into one of the most previously owned email tools worldwide, after Mailchimp.

One thing I observed is that Constant Contact is very usually the top selection for several various other review websites. Normally, I wonder to see if our thorough evaluation generates the very same end result.

You could have taken a look at the Constant Contact testimonials offered by users online, also, and also whilst they are quite positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a systematic technique and utilizes our functional experience as well as knowledge of dozens of other simple and sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve included a number of features for many years that few of their rivals sporting activity, such as digital product downloads, event management, appointment organizing as well as social projects. These all add to the varied listing of email choices offered, in addition to automations and also recurring newsletters.

Constant Contact brag a marketplace with around 400 applications and integrations that satisfy also the most specific niche of items. In spite of these flashy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a better check out Constant Contact’s ins & outs and inspect if it’s still pertinent in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is guided towards small businesses, however their rates aren’t one of the most cost effective, particularly when you think about that their features simply aren’t that advanced. Strategies start from $9.99/ month, yet this only enables 500 clients, and also costs climb pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full prices overview

Pros and Cons


Is Constant Contact the right newsletter solution for you?

Suggested if:

You run events:

Constant Contact is rather one-of-a-kind in this regard, being among the few e-mail marketing devices to allow you to handle occasion tickets, invites, and registrations . Remember that this feature includes its very own fees: 5.4% + $0.80 for each and every ticket marketed or purchase performed.

Not suggested if:

You require sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact does not supply one of the most advanced automations. While they do supply caused campaigns, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll locate that various other much more affordable tools offer comparable degrees of automation– MailerLite as well as Sendinblue.

Rating information


Ease of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve included more functionality, some points have ended up being a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, but light on features, especially in the designing division. In addition to that it’s easy to collaborate with.


of course

This is very basic, only permitting you to place straightforward greetings or contact information. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, fundamental automations, recurring newsletters, A/B screening, event enrollments, discount coupons, surveys as well as surveys .

Option and Flexibility of Template Designs

Not poor. You can likewise start from scratch, and also use a handy function called ‘Brand your e-mail’ to auto-generate a template based on your website’s colors and also logo design.

Email Marketing Automation

They provide autoresponders and also deserted cart campaigns for Shopify as well as WooCommerce. It also generates pre-defined contact sectors based upon your clients’ communications with your on the internet shop (e.g. repeat, lapsed and possible clients). Automations based upon call triggers (e.g. email opens, clicks) are also readily available. It’s worth noting that the automations aren’t the most adaptable, as you can’t truly combine conditions as well as activities as you can in several various other tools.

List Management

You can develop sectors from contact activity, checklist subscription, get in touch with information, tags, or ecommerce task. You can likewise develop a section from your call understandings and also tag contacts based on contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, as well as it just supplies a description box, fundamental area choices (which you can not contribute to) and afterwards a checklist, or checklists, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not do too severely, reaching one of the most popular e-mail providers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports and Analysis

In enhancement to standard open and also click reports, spam, bounce and unsubscribe prices are additionally offered. You additionally obtain click warmth maps, and some helpful summary records such as open and also click trends, opens up by device, % of get in touches with involved, as well as the majority of successful subject line.


Right here’s where it gets a little bit unshaven. The device and also the website are only readily available in English. You can select to transform some of the non-editable e-mail sections (e.g. footer and also privacy plan text) to among 10 languages offered, mainly European. Support and also the data base is readily available in 4 languages. Slightly confusing, yet at the very least there’s some initiative to support multilingual customers and audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t available, nonetheless, there is a feature to examine the email for mistakes (missing links, placeholder message that hasn’t been upgraded, etc). There’s also a device that enables you to sneak peek how emails will try to find certain recipients, although this really did not seem to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are put on momentary hold for 15 days, and then frown at. If it happens again, they are relocated into a put on hold bounce category. They have actually a ‘ advised for removal’ filter available to see these, but don’t remove them automatically.


of course

Import/export offered although it’s not as simple as it could be– you require to initially allow innovative e-mail authorizations under Account Settings.

Storage space readily available for information as well as images


All plans feature endless storage space.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Different levels of account accessibility


The Account Owner can also appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a large quantity of combinations as well as applications , almost 400.

Touchdown Page Builder


This is only offered using their kind building contractor, as well as it’s very basic. Instead, we would certainly recommend these free touchdown page contractors.

Consumer Support

3.5/ 5.

There are numerous networks of support, consisting of real-time chat, phone assistance, a data base and also community-based assistance. I discovered that the chat as well as phone assistance weren’t always offered, which was a little frustrating. When I had the ability to acquire conversation assistance, nonetheless, I did find them to be useful as well as responsive . Remember that you’ll need to employ order to cancel your membership, which is pretty frustrating.

General ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks a lot of packages. The primary problem here, though, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves reiterate with their site, they are a device for local business. As well as, as such, it’s worth reviewing them on these terms. As stated above, they definitely have sufficient of the fundamentals covered to satisfy most small companies, and if it were as straightforward as that then we ‘d recommend them extra very.

The concern, these days, is that there are a lot of other email devices supplying much more than Constant Contact, and for a great deal much less money. This includes not just includes, yet likewise individual experience. For the quantity you pay with Constant Contact, you could find on your own utilizing a lot extra effective tools such as ActiveCampaign as well as GetResponse.

And also with current improvements to automations and also reporting, as well as the addition of new features like a web site builder, it does look like they’re making an initiative to improve the product. Their absence of advanced functions makes it hard to suggest them over others at this cost point.

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly declare that there may be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simplistic method (it just includes autoresponders). They likewise use durable records as well as analysis devices. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email marketing tools on the marketplace. It’s available in 6 languages and also comes with sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a solid choice. It includes numerous advanced functions (e.g. a webinar device), provides as well as has outstanding automations among the best spam and also design testing devices we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough guide with the best options to Constant Contact, check it out below. You can additionally check out our Smart Finder to see which e-newsletter service is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to obtain right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you would certainly be a lot better off taking a appearance at any of these CRMs for little organizations, which will certainly be much extra affordable. There are also lots of superb cost-free CRMs to pick from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software application for local business. It securely stores your client data as well as supplies a safe means to handle your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

In spite of these showy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat through their website, they are a device for small organizations. The issue, these days, is that there are lots of other e-mail devices providing even much more than Constant Contact, as well as for a whole lot much less money. For the amount you pay with Constant Contact, you could locate on your own making use of much a lot more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simplified method (it just includes autoresponders).

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