Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail marketing game because 1995. Throughout that time, they’ve taken care of to turn into one of one of the most previously owned email devices worldwide, after Mailchimp.

Something I discovered is that Constant Contact is extremely typically the leading option for numerous other testimonial internet sites. Normally, I am curious to see if our in-depth evaluation generates the very same outcome.

You could have taken a look at the Constant Contact testimonials supplied by customers online, too, and also whilst they are pretty positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and also uses our useful experience and also understanding of dozens of other simple as well as sophisticated advertising and marketing automation devices.

What makes them special is that they’ve included numerous attributes for many years that few of their rivals sporting activity, such as digital product downloads, event monitoring, visit organizing as well as social campaigns. These all contribute to the diverse list of e-mail alternatives available, in addition to automations and reoccuring newsletters.

Constant Contact boast a industry with around 400 apps and assimilations that satisfy even the most niche of products. Yet in spite of these fancy numbers and also attributes, passion in Constant Contact seems to be on the decline, at least according to Google Trends. Enough reason for us to take a more detailed look at Constant Contact’s outs & ins as well as check if it’s still pertinent in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, but their prices aren’t one of the most budget-friendly, particularly when you take into consideration that their attributes simply aren’t that progressed. Plans begin with $9.99/ month, however this just enables 500 customers, and prices increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our full rates guide

Cons as well as pros


Is Constant Contact the appropriate e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly unique in this regard, being one of minority email marketing devices to enable you to handle event invitations, tickets, as well as enrollments . Bear in mind that this feature includes its very own charges: 5.4% + $0.80 for each ticket offered or deal conducted.

Not advised if:

You require sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t offer one of the most advanced automations. While they do supply set off projects, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll locate that other much cheaper devices provide similar degrees of automation– MailerLite as well as Sendinblue, for instance.

Rating details


Ease of Use

Normally it’s very easy to navigate, though a bit dull-looking. You can get to a lot of areas within a number of clicks, though as they’ve added a lot more capability, some points have actually become a little hidden, as an example, automations.

Newsletter Creation


The editor is quick, yet light on features, especially in the designing department. Aside from that it’s simple to collaborate with.


of course

This is really standard, just permitting you to insert straightforward introductions or get in touch with information. There is no if/then/else logic offered.

Email types

Timeless, autoresponders, basic automations, recurring e-newsletters, A/B testing, occasion registrations, surveys, surveys and vouchers .

Option and also Flexibility of Template Designs

Okay. There are around 200 (!) layouts to select from, with varying levels of top quality (some are good, while others look a little standard as well as outdated). You can additionally start from scratch, as well as use a helpful feature called ‘Brand your email’ to auto-generate a theme based on your web site’s shades and also logo design.

Email Marketing Automation

It likewise creates pre-defined contact sections based on your consumers’ interactions with your online store (e.g. repeat, lapsed as well as prospective consumers). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise readily available.

List Management

You can develop sections from call activity, list subscription, contact details, tags, or ecommerce activity. You can additionally create a section from your get in touch with understandings and also tag calls based upon get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and it merely offers a summary box, fundamental field alternatives (which you can’t add to) and afterwards a checklist, or checklists, that individuals can check to be included in.


As you can see in our deliverability tests, Constant Contact does not perform also badly, reaching one of the most preferred email carriers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports and Analysis

In addition to basic open and click reports, spam, bounce and also unsubscribe rates are also available. You also obtain click heat maps, and also some valuable review reports such as open and click patterns, opens by device, % of get in touches with engaged, as well as many successful subject line.


The site as well as the device are just offered in English. You can choose to alter some of the non-editable e-mail sections (e.g. footer and also privacy policy text) to one of 10 languages available, mainly European.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t readily available, nonetheless, there is a feature to examine the e-mail for errors ( missing out on links, placeholder message that hasn’t been upgraded, and so on). There’s likewise a tool that permits you to sneak peek just how e-mails will search for specific receivers, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and then feel bitter. They are moved right into a suspended bounce classification if it takes place once more. They have a ‘ suggested for removal’ filter offered to watch these, yet don’t remove them automatically.



Import/export available although it’s not as straightforward as maybe– you need to first make it possible for sophisticated e-mail permissions under Account Settings.

Storage space offered for images and also information


All plans include limitless storage space.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Various levels of account gain access to


The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a enormous amount of apps and also integrations , nearly 400.

Touchdown Page Builder


This is just offered via their form home builder, and also it’s really fundamental. Rather, we would certainly recommend these complimentary landing web page building contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, consisting of real-time conversation, phone assistance, a knowledge base and community-based support. However, I discovered that the conversation as well as phone assistance weren’t always available, which was a little frustrating. When I was able to get hold of conversation support, nevertheless, I did find them to be useful and also responsive . Remember that you’ll require to hire order to cancel your registration, which is quite frustrating.

Total score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of the boxes. The primary concern right here, though, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves restate through their website, they are a device for small companies. As well as, because of this, it’s worth examining them on these terms. As mentioned above, they definitely have enough of the basics covered to satisfy most small companies, and if it were as simple as that then we would certainly advise them a lot more highly.

The concern, nowadays, is that there are a lot of various other email tools offering even more than Constant Contact, and also for a whole lot much less cash. This consists of not just includes, however also customer experience. For the quantity you pay with Constant Contact, you might find on your own using a lot extra effective devices such as ActiveCampaign and GetResponse.

And also with current enhancements to automations and reporting, and also the enhancement of brand-new attributes like a site building contractor, it does look like they’re making an effort to boost the product. Their lack of sophisticated attributes makes it hard to advise them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly claim that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simple method (it only includes autoresponders). They additionally supply robust reports and also analysis devices. They are even cheaper than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail marketing tools on the marketplace. It’s available in 6 languages as well as includes sophisticated automation choices as well as a built-in CRM.
  • GetResponse is a strong choice. It comes with numerous advanced features (e.g. a webinar device), has excellent automations as well as uses one of the most effective spam and also design screening tools we’ve ever utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed overview with the best alternatives to Constant Contact, check it out right here. You can also check out our Smart Finder to see which newsletter service is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly such as to enter the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for small services, which will certainly be far much more budget friendly. There are even lots of superb free CRMs to choose from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to cancel your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software application for small companies. It securely shops your consumer data as well as provides a safe and secure method to handle your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability examinations.

Despite these fancy numbers and also functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate through their site, they are a tool for small companies. The problem, these days, is that there are plenty of various other email tools offering also more than Constant Contact, and also for a lot much less money. For the amount you pay with Constant Contact, you can find on your own making use of a lot extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simple method (it only features autoresponders).

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