Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Brake

Constant Contact have actually been in the e-mail advertising and marketing game considering that 1995. Throughout that time, they’ve managed to become one of the most secondhand email devices worldwide, after Mailchimp.

One thing I saw is that Constant Contact is really typically the leading choice for many various other evaluation sites. Naturally, I wonder to see if our thorough analysis produces the very same outcome.

You might have taken a look at the Constant Contact reviews offered by individuals online, too, as well as whilst they are pretty favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based upon a methodical technique and also uses our useful experience as well as expertise of lots of other easy and sophisticated advertising automation tools.

What makes them special is that they’ve added several functions throughout the years that few of their competitors sport, such as electronic product downloads, occasion management, appointment organizing and also social campaigns. These all contribute to the diverse list of e-mail alternatives available, along with automations as well as reoccuring newsletters.

Constant Contact brag a market with around 400 apps and also integrations that cater to also the most particular niche of items. Yet despite these flashy numbers as well as functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs as well as examine.
Learn listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, yet their prices aren’t one of the most budget friendly, particularly when you consider that their features just aren’t that progressed. Plans begin with $9.99/ month, but this only allows for 500 customers, as well as rates increase rather dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete rates guide

Cons as well as pros


Is Constant Contact the appropriate e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is fairly unique in this regard, being among the few e-mail marketing devices to permit you to manage occasion registrations, tickets, as well as invitations . Keep in mind that this attribute includes its very own costs: 5.4% + $0.80 for each ticket sold or transaction performed.

Not advised if:

You require advanced automation:

Remarkably, for the costs it charges, Constant Contact does not provide one of the most innovative automations. While they do offer set off campaigns, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll find that much cheaper devices provide similar degrees of automation– MailerLite as well as Sendinblue, for example.

Score information


Relieve of Use

Normally it’s simple to browse, though a little bit dull-looking. You can get to many places within a number of clicks, though as they’ve included much more functionality, some points have ended up being a little surprise, as an example, automations.

Newsletter Creation


The editor is fast, yet light on attributes, specifically in the designing division. Aside from that it’s simple to collaborate with.


of course

This is really fundamental, just enabling you to insert basic introductions or call details. There is no if/then/else reasoning readily available.

Email kinds

Classic, autoresponders, basic automations, persisting e-newsletters, A/B testing, event enrollments, surveys, coupons as well as surveys .

Choice and also Flexibility of Template Designs

Not poor. You can additionally begin from scrape, as well as make use of a useful function called ‘Brand your e-mail’ to auto-generate a layout based on your website’s shades as well as logo design.

Email Marketing Automation

It additionally creates pre-defined get in touch with sectors based on your clients’ interactions with your on the internet store (e.g. repeat, lapsed and potential customers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are also offered.

Listing Management

You can create sections from get in touch with activity, listing membership, call details, tags, or ecommerce task. You can additionally produce a section from your contact understandings and also tag contacts based upon contact area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the form, and also it just uses a description box, standard field alternatives (which you can’t include in) and then a checklist, or listings, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not do too badly, reaching the most preferred e-mail providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports and also Analysis

In addition to basic open and click reports, spam, bounce and also unsubscribe rates are additionally readily available. You likewise get click heat maps, and also some useful summary records such as open and also click fads, opens by tool, % of calls engaged, and a lot of effective subject line. You can likewise compare campaigns. However, advanced tracking such as social monitoring isn’t offered.


The device as well as the website are only readily available in English. You can choose to alter some of the non-editable email areas (e.g. footer and personal privacy policy text) to one of 10 languages available, mainly European.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t available, nonetheless, there is a attribute to check the email for mistakes (missing links, placeholder message that hasn’t been updated, etc). There’s also a tool that allows you to sneak peek how e-mails will try to find specific recipients, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and after that resent. They are relocated into a suspended bounce group if it happens again. They have actually a ‘ advised for elimination’ filter readily available to view these, however don’t remove them automatically.


of course

Import/export available although it’s not as simple as it could be– you need to initially make it possible for sophisticated e-mail authorizations under Account Settings.

Storage available for data as well as pictures


All strategies feature unlimited storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Different degrees of account accessibility


The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a massive amount of apps as well as assimilations , nearly 400.

Landing Page Builder


This is just available via their form home builder, and it’s really fundamental. Instead, we ‘d advise these complimentary touchdown page home builders.

Consumer Support

3.5/ 5.

There are a number of channels of assistance, consisting of real-time conversation, phone support, a knowledge base as well as community-based assistance. I discovered that the conversation as well as phone assistance weren’t constantly offered, which was a little frustrating. When I was able to get hold of chat support, however, I did locate them to be helpful and also responsive . Remember that you’ll need to employ order to cancel your membership, which is rather annoying.

Overall score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks most of packages. The major issue right here, though, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves restate via their website, they are a device for small businesses. And, because of this, it’s worth evaluating them on these terms. As discussed over, they absolutely have sufficient of the fundamentals covered to satisfy most small companies, as well as if it were as basic as that after that we would certainly advise them much more highly.

The problem, nowadays, is that there are plenty of other email tools using much more than Constant Contact, as well as for a whole lot less cash. This consists of not only includes, but likewise customer experience. For the amount you pay with Constant Contact, you could locate yourself utilizing a lot more powerful tools such as ActiveCampaign as well as GetResponse.

They do pick up points for their good deliverability rates, combinations ( especially social networks assimilations), and also for allowing various gain access to levels for separate customers. And with recent enhancements to automations and reporting, as well as the addition of new attributes like a internet site builder, it does resemble they’re making an effort to boost the product. Their lack of innovative features makes it difficult to suggest them over others at this price factor. (You’ll see we don’t detail them as a excellent Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly declare that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before tried, and also it can’t be contrasted to Constant Contact’s simple technique (it just features autoresponders). They likewise offer durable records and evaluation devices. On top of that, they are also cheaper than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one email marketing devices on the marketplace. It’s readily available in 6 languages as well as includes sophisticated automation alternatives as well as a integrated CRM.
  • GetResponse is a solid alternative. It comes with several sophisticated attributes (e.g. a webinar tool), has exceptional automations and also offers among the best spam and also layout screening tools we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough overview with the very best alternatives to Constant Contact, check it out below. You can likewise try our Smart Finder to see which newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d like to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be much better off taking a look at any of these CRMs for small businesses, which will be even more inexpensive. There are even lots of excellent totally free CRMs to select from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software program for local business. It securely stores your client data and provides a protected means to handle your customers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability tests.

Despite these showy numbers as well as functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state via their site, they are a tool for small businesses. The concern, these days, is that there are lots of other e-mail devices using also much more than Constant Contact, and also for a great deal much less cash. For the amount you pay with Constant Contact, you could locate on your own utilizing a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simplistic strategy (it only features autoresponders).

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