Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Business Review

Constant Contact have been in the email advertising and marketing game because 1995. During that time, they’ve taken care of to turn into one of the most pre-owned e-mail tools on the planet, after Mailchimp.

Something I saw is that Constant Contact is really often the top option for lots of various other evaluation websites. Naturally, I am curious to see if our thorough evaluation generates the exact same end result.

You could have looked into the Constant Contact testimonials used by users online, also, and also whilst they are quite positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique as well as utilizes our functional experience and expertise of dozens of various other simple as well as sophisticated advertising automation devices.

What makes them special is that they’ve included a number of attributes over the years that few of their competitors sport, such as digital item downloads, event monitoring, appointment organizing and also social campaigns. These all include in the varied checklist of e-mail alternatives offered, in addition to automations and repeating e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also combinations that satisfy even the most specific niche of products. Yet in spite of these showy numbers and features, interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs and also check.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards local business, however their prices aren’t one of the most affordable, specifically when you take into consideration that their features just aren’t that progressed. Strategies start from $9.99/ month, but this only permits 500 subscribers, as well as prices increase rather greatly after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete rates overview

Cons and also pros


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is rather distinct in this regard, being one of the few e-mail marketing devices to enable you to handle occasion tickets, invitations, and registrations . Remember that this function features its own charges: 5.4% + $0.80 for each and every ticket offered or transaction conducted.

Not suggested if:

You need advanced automation:

Surprisingly, for the premium it bills, Constant Contact does not offer one of the most sophisticated automations. While they do provide caused projects, autoresponders and also abandoned cart projects (for Shopify just), you’ll locate that other more affordable devices supply similar levels of automation– MailerLite as well as Sendinblue, for example.

Ranking information


Relieve of Use

Normally it’s simple to navigate, though a bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve added more capability, some points have actually come to be a little hidden, for instance, automations.

E-newsletter Creation


The editor is quick, but light on attributes, specifically in the styling department. In addition to that it’s easy to work with.



This is really standard, only enabling you to place basic greetings or call information. There is no if/then/else reasoning readily available.

Email kinds

Timeless, autoresponders, basic automations, recurring e-newsletters, A/B testing, event registrations, surveys, surveys and promo codes .

Choice as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) design templates to choose from, with varying levels of top quality (some are good, while others look a little fundamental and outdated). You can also start from scratch, as well as make use of a convenient feature called ‘Brand your e-mail’ to auto-generate a template based on your site’s colors as well as logo design.

Email Marketing Automation

It additionally creates pre-defined call segments based on your clients’ communications with your on-line store (e.g. repeat, lapsed and also possible customers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are additionally available.

Checklist Management

You can produce sections from contact activity, checklist membership, get in touch with information, tags, or ecommerce task. You can likewise develop a section from your get in touch with understandings as well as tag calls based upon get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, as well as it simply offers a summary box, fundamental field choices (which you can not add to) and afterwards a checklist, or lists, that people can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out also terribly, getting to one of the most popular e-mail service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and also Analysis

In enhancement to common open as well as click reports, spam, bounce and unsubscribe prices are also available. You likewise get click warm maps, as well as some beneficial review reports such as open and click fads, opens by gadget, % of calls involved, as well as many effective subject line.


Right here’s where it obtains a bit hairy. The website and the device are just readily available in English. You can choose to alter some of the non-editable e-mail areas (e.g. footer and also privacy plan text) to one of 10 languages offered, mostly European. Support and the knowledge base is offered in 4 languages. A little complicated, yet a minimum of there’s some effort to support multilingual individuals and audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t offered, however, there is a feature to inspect the email for errors (missing links, placeholder message that hasn’t been upgraded, etc). There’s additionally a device that permits you to sneak peek just how e-mails will try to find certain recipients, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are placed on short-term hold for 15 days, and then frown at. They are relocated into a put on hold bounce group if it takes place once more. They have actually a ‘ advised for removal’ filter offered to watch these, however don’t remove them instantly.


of course

Import/export available although it’s not as simple as maybe– you need to first enable advanced email consents under Account Settings.

Storage space readily available for photos and information


All plans include endless storage space.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Different levels of account accessibility


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge amount of combinations and also applications , almost 400.

Landing Page Builder


This is only offered via their kind home builder, as well as it’s really basic. Rather, we would certainly suggest these cost-free touchdown page building contractors.

Customer Support

3.5/ 5.

There are several channels of assistance, consisting of live conversation, phone support, a expertise base as well as community-based assistance. I located that the conversation as well as phone support weren’t always offered, which was a little frustrating.

Total ranking.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of packages. The major concern right here, however, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves reiterate via their website, they are a tool for small companies. And, therefore, it’s worth examining them on these terms. As discussed above, they certainly have enough of the basics covered to satisfy most small businesses, and also if it were as straightforward as that after that we would certainly recommend them much more highly.

The concern, these days, is that there are plenty of other e-mail devices offering much more than Constant Contact, and also for a whole lot less money. This includes not only includes, yet also individual experience. For the quantity you pay with Constant Contact, you might discover on your own using a lot a lot more powerful tools such as ActiveCampaign and GetResponse.

They do get points for their good deliverability prices, assimilations ( especially social media integrations), as well as for permitting various gain access to levels for separate customers. As well as with recent enhancements to automations and coverage, and also the enhancement of brand-new attributes like a internet site building contractor, it does appear like they’re making an initiative to enhance the item. Their absence of innovative features makes it challenging to recommend them over others at this rate factor. (You’ll see we don’t detail them as a good Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly claim that there may be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simple strategy (it only includes autoresponders). They additionally provide durable records as well as analysis tools. They are also more affordable than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising and marketing devices on the marketplace. It’s available in 6 languages and also features advanced automation options and a integrated CRM.
  • GetResponse is a strong option. It includes several sophisticated attributes (e.g. a webinar device), uses and also has outstanding automations one of the best spam and also layout testing devices we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough overview with the most effective options to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you ‘d like to enter into the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be better off taking a look at any of these CRMs for small companies, which will be even more budget friendly. There are even lots of exceptional complimentary CRMs to select from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to terminate your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software for small companies. It safely shops your consumer data and also uses a safe and secure means to manage your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

In spite of these showy numbers and features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a device for tiny organizations. The concern, these days, is that there are lots of various other email tools supplying also much more than Constant Contact, as well as for a whole lot less money. For the quantity you pay with Constant Contact, you could discover yourself utilizing much more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simple technique (it just includes autoresponders).

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