Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail marketing video game considering that 1995. Throughout that time, they’ve managed to turn into one of one of the most previously owned email devices worldwide, after Mailchimp.

Something I noticed is that Constant Contact is very typically the top choice for numerous other testimonial sites. Normally, I am curious to see if our thorough evaluation produces the same result.

You could have checked out the Constant Contact reviews offered by individuals online, too, and also whilst they are pretty positive, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a systematic approach and also utilizes our sensible experience and also knowledge of lots of various other simple as well as advanced marketing automation tools.

What makes them unique is that they’ve added a number of attributes throughout the years that few of their rivals sport, such as digital item downloads, occasion administration, consultation organizing as well as social campaigns. These all contribute to the varied list of e-mail choices available, along with automations as well as recurring newsletters.

Constant Contact boast a marketplace with around 400 applications as well as assimilations that deal with also one of the most specific niche of products. Yet regardless of these showy numbers and also features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a more detailed look at Constant Contact’s ins & outs and check if it’s still pertinent in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their costs aren’t the most inexpensive, particularly when you think about that their functions just aren’t that progressed. Strategies begin with $9.99/ month, but this just allows for 500 clients, and prices rise rather dramatically afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our complete rates guide

Pros as well as Cons


Is Constant Contact the ideal newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather unique hereof, being among minority email advertising and marketing devices to permit you to handle occasion tickets, registrations, as well as invites . Remember that this attribute includes its very own costs: 5.4% + $0.80 for each ticket sold or purchase carried out.

Not recommended if:

You need innovative automation:

Remarkably, for the costs it charges, Constant Contact does not offer the most sophisticated automations. While they do offer caused campaigns, autoresponders and deserted cart campaigns (for Shopify just), you’ll locate that more affordable devices use comparable degrees of automation– MailerLite as well as Sendinblue, as an example.

Rating details


Reduce of Use

Usually it’s simple to navigate, though a little bit dull-looking. You can reach most areas within a number of clicks, though as they’ve added much more capability, some points have ended up being a little covert, as an example, automations.

E-newsletter Creation


The editor is quick, however light on features, especially in the designing division. Aside from that it’s simple to work with.



This is really basic, just enabling you to put basic introductions or contact information. There is no if/then/else reasoning readily available.

Email types

Traditional, autoresponders, fundamental automations, repeating newsletters, A/B screening, occasion enrollments, studies, polls and also coupons .

Choice and Flexibility of Template Designs

Tolerable. There are around 200 (!) layouts to choose from, with varying degrees of top quality (some are respectable, while others look a little basic as well as outdated). You can also go back to square one, and utilize a handy attribute called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s shades and also logo design.

Email Marketing Automation

They provide autoresponders as well as abandoned cart advocate Shopify as well as WooCommerce. It also produces pre-defined get in touch with segments based upon your clients’ communications with your on-line shop (e.g. repeat, lapsed and also prospective clients). Automations based upon contact triggers (e.g. email opens, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most versatile, as you can not actually incorporate conditions and also actions as you can in lots of other tools.

Listing Management

You can create sectors from contact task, checklist subscription, contact information, tags, or ecommerce activity. You can likewise produce a segment from your contact insights and tag calls based on call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the kind, and also it just supplies a description box, basic field options (which you can’t contribute to) and afterwards a listing, or lists, that individuals can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out too severely, reaching the most prominent e-mail companies (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports and also Analysis

In enhancement to common open and also click records, spam, bounce and unsubscribe rates are likewise readily available. You likewise obtain click warm maps, and some useful summary reports such as open and also click fads, opens by device, % of contacts engaged, and many effective subject line.


Here’s where it obtains a bit hairy. The site as well as the tool are just available in English. You can choose to change several of the non-editable e-mail areas (e.g. footer and also personal privacy plan message) to one of 10 languages available, mainly European. Assistance and also the knowledge base is readily available in 4 languages. Somewhat confusing, but at least there’s some initiative to sustain multilingual customers and target markets.

Additional Features

Spam- and Design-Testing

Spam testing isn’t offered, nonetheless, there is a feature to check the email for errors (missing links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that allows you to preview how e-mails will certainly try to find details recipients, although this didn’t appear to function when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are placed on momentary hold for 15 days, and afterwards resent. If it happens again, they are moved into a suspended bounce category. They have actually a ‘ suggested for removal’ filter readily available to view these, but do not remove them instantly.



Import/export readily available although it’s not as straightforward as it could be– you require to first allow innovative e-mail consents under Account Settings.

Storage space available for data and images


All strategies come with unrestricted storage.

Pro Features



SPF and DKIM are sustained.

Own Domain


Different degrees of account access


The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a enormous quantity of integrations as well as applications , nearly 400.

Touchdown Page Builder

of course

This is only readily available by means of their kind builder, and also it’s really fundamental. Rather, we ‘d suggest these totally free touchdown page home builders.

Client Support

3.5/ 5.

There are a number of networks of support, consisting of real-time chat, phone support, a knowledge base as well as community-based support. I located that the conversation as well as phone assistance weren’t always available, which was a little irritating.

Total score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of packages. The main issue here, however, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves reiterate through their site, they are a tool for small companies. And, thus, it’s worth examining them on these terms. As discussed above, they absolutely have enough of the essentials covered to satisfy most small businesses, as well as if it were as basic as that then we ‘d advise them extra extremely.

The problem, nowadays, is that there are a lot of various other email devices supplying a lot more than Constant Contact, and also for a lot much less cash. This consists of not only includes, however likewise user experience. For the quantity you pay with Constant Contact, you might locate on your own utilizing a lot a lot more effective tools such as ActiveCampaign as well as GetResponse.

They do get points for their decent deliverability rates, integrations (particularly social media combinations), as well as for permitting different accessibility levels for separate customers. And with recent improvements to automations and also reporting, as well as the enhancement of new attributes like a internet site building contractor, it does look like they’re making an initiative to enhance the product. Their lack of innovative functions makes it difficult to recommend them over others at this cost point. (You’ll see we don’t note them as a good Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly claim that there may be other passions at play there.

Try Constant Contact now free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can not be contrasted to Constant Contact’s simplified technique (it just features autoresponders). They also provide durable records as well as evaluation devices. On top of that, they are also less expensive than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email marketing devices on the market. It’s offered in 6 languages as well as includes sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a solid choice. It comes with lots of innovative features (e.g. a webinar tool), offers as well as has excellent automations among the most effective spam and also style testing tools we’ve ever used. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed guide with the most effective options to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly like to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for small organizations, which will be far more cost effective. There are also a lot of excellent totally free CRMs to pick from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software for local business. It safely stores your consumer data and provides a safe method to handle your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability tests.

Despite these flashy numbers and features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat via their site, they are a tool for tiny organizations. The issue, these days, is that there are lots of various other e-mail devices supplying also extra than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you can locate on your own making use of much more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simple approach (it only includes autoresponders).

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