Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail marketing game since 1995. During that time, they’ve taken care of to become one of the most used email tools in the world, after Mailchimp.

One thing I observed is that Constant Contact is really frequently the top selection for many other testimonial sites. Naturally, I wonder to see if our comprehensive analysis generates the same outcome.

You may have taken a look at the Constant Contact testimonials used by customers online, too, and also whilst they are quite positive, they may not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic approach and also uses our sensible experience as well as knowledge of lots of other basic as well as advanced marketing automation devices.

What makes them unique is that they’ve included numerous features over the years that few of their competitors sport, such as electronic item downloads, occasion administration, visit organizing and also social projects. These all contribute to the diverse checklist of email options offered, in addition to automations as well as persisting e-newsletters.

Constant Contact boast a industry with around 400 apps and also combinations that accommodate even one of the most niche of products. Regardless of these showy numbers as well as functions, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a closer look at Constant Contact’s ins & outs as well as check.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, but their prices aren’t the most cost effective, particularly when you take into consideration that their features simply aren’t that advanced. Plans begin with $9.99/ month, yet this just permits 500 customers, as well as costs climb pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our full prices guide

Cons as well as pros


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite one-of-a-kind in this regard, being one of the few e-mail advertising tools to enable you to handle event enrollments, tickets, and invites . Keep in mind that this function features its own fees: 5.4% + $0.80 for each and every ticket marketed or purchase performed.

Not suggested if:

You need advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not supply the most sophisticated automations. While they do offer triggered projects, autoresponders and abandoned cart campaigns (for Shopify just), you’ll locate that other much cheaper devices use similar levels of automation– MailerLite as well as Sendinblue, as an example.

Score information


Ease of Use

Normally it’s simple to navigate, though a little bit dull-looking. You can reach the majority of locations within a couple of clicks, though as they’ve added more capability, some points have ended up being a little covert, for example, automations.

E-newsletter Creation


The editor is quickly, however light on attributes, especially in the styling division. In addition to that it’s simple to deal with.



This is really standard, just allowing you to place straightforward introductions or contact details. There is no if/then/else reasoning readily available.

Email types

Traditional, autoresponders, fundamental automations, reoccuring e-newsletters, A/B screening, occasion registrations, discount coupons, surveys and surveys .

Option and also Flexibility of Template Designs

Okay. There are about 200 (!) themes to choose from, with differing degrees of quality (some are decent, while others look a little fundamental as well as dated). You can also go back to square one, and make use of a helpful attribute called ‘Brand your e-mail’ to auto-generate a design template based upon your site’s shades and logo design.

Email Marketing Automation

They offer autoresponders as well as deserted cart advocate Shopify and also WooCommerce. It likewise generates pre-defined call segments based on your clients’ communications with your on-line shop (e.g. repeat, lapsed and also prospective clients). Automations based on contact triggers (e.g. e-mail opens, clicks) are also available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t really integrate problems as well as actions as you can in several other devices.

Listing Management

You can produce sectors from call activity, list subscription, call information, tags, or ecommerce task. You can additionally create a sector from your call understandings as well as tag calls based upon call field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, and it simply supplies a description box, fundamental field options (which you can not include in) and afterwards a checklist, or listings, that individuals can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out as well severely, getting to one of the most popular e-mail providers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records as well as Analysis

In enhancement to basic open as well as click records, spam, bounce as well as unsubscribe prices are likewise readily available. You additionally get click heat maps, and some valuable overview records such as open as well as click fads, opens by device, % of calls engaged, and also the majority of successful subject line.


Right here’s where it gets a little bit hirsute. The tool and the site are just offered in English. You can choose to transform some of the non-editable email areas (e.g. footer as well as privacy policy message) to among 10 languages available, mostly European. Assistance as well as the data base is readily available in 4 languages. Slightly complicated, however at least there’s some initiative to support multilingual users as well as audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, however, there is a function to check the email for errors (missing web links, placeholder text that hasn’t been updated, etc). There’s also a device that permits you to sneak peek how emails will certainly search for details receivers, although this didn’t appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are placed on short-term hold for 15 days, and afterwards dislike. If it occurs again, they are relocated right into a suspended bounce classification. They have a ‘recommended for removal’ filter offered to watch these, but do not eliminate them immediately.



Import/export readily available although it’s not as uncomplicated as it could be– you need to first enable advanced e-mail permissions under Account Settings.

Storage readily available for data and photos


All strategies include limitless storage space.

Pro Features


of course

SPF and DKIM are supported.

Own Domain


Different levels of account access


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large quantity of apps and also combinations , practically 400.

Landing Page Builder


This is just offered using their form contractor, as well as it’s really fundamental. Rather, we ‘d advise these complimentary landing web page contractors.

Client Support

3.5/ 5.

There are several channels of support, including live chat, phone assistance, a knowledge base as well as community-based support. Nevertheless, I discovered that the conversation and phone assistance weren’t constantly readily available, which was a little aggravating. When I had the ability to acquire conversation assistance, however, I did find them to be responsive as well as useful . Remember that you’ll require to contact order to cancel your registration, which is quite frustrating.

Overall score.

3.6/ 5.

For a standard email tool, Constant Contact ticks a lot of the boxes. The main concern below, however, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves restate through their website, they are a device for local business. And, therefore, it’s worth assessing them on these terms. As mentioned over, they most definitely have enough of the basics covered to satisfy most local business, and also if it were as straightforward as that after that we would certainly suggest them much more very.

The concern, nowadays, is that there are plenty of various other email tools offering much more than Constant Contact, as well as for a lot much less money. This consists of not just features, however additionally user experience. As a matter of fact, for the quantity you pay with Constant Contact, you can find yourself utilizing a lot more effective tools such as ActiveCampaign and also GetResponse.

As well as with recent improvements to automations as well as reporting, and also the addition of new features like a web site home builder, it does look like they’re making an initiative to improve the product. Their lack of advanced functions makes it tough to suggest them over others at this rate point.

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly assert that there could be other rate of interests at play there.

Try Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplistic strategy (it just features autoresponders). They also supply durable reports as well as analysis devices. They are also less costly than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising tools on the marketplace. It’s available in 6 languages as well as includes advanced automation options as well as a built-in CRM.
  • GetResponse is a solid alternative. It comes with numerous sophisticated features (e.g. a webinar tool), supplies and has exceptional automations one of the best spam as well as style screening tools we’ve ever used. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed guide with the most effective options to Constant Contact, check it out below. You can also try our Smart Finder to see which e-newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to get involved in the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a appearance at any of these CRMs for little services, which will be far extra economical. There are also lots of exceptional totally free CRMs to choose from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for small businesses. It securely shops your consumer data and uses a secure means to manage your subscribers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability examinations.

Regardless of these flashy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a tool for tiny organizations. The issue, these days, is that there are plenty of other email devices offering even more than Constant Contact, and for a lot much less cash. For the quantity you pay with Constant Contact, you might locate yourself making use of much a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simple technique (it just includes autoresponders).

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