Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email advertising video game given that 1995. During that time, they’ve taken care of to become one of one of the most previously owned email tools on the planet, after Mailchimp.

Something I observed is that Constant Contact is really typically the leading choice for several various other testimonial internet sites. Normally, I wonder to see if our thorough analysis creates the exact same outcome.

You might have looked into the Constant Contact reviews used by individuals online, as well, and also whilst they are pretty favorable, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a systematic strategy and uses our functional experience as well as expertise of dozens of various other simple as well as sophisticated advertising and marketing automation tools.

What makes them special is that they’ve added a number of attributes throughout the years that few of their rivals sport, such as electronic item downloads, event management, visit scheduling as well as social projects. These all contribute to the diverse list of email choices readily available, along with automations as well as recurring e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also combinations that deal with even the most niche of products. Yet despite these showy numbers as well as features, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a closer look at Constant Contact’s outs & ins as well as inspect.
Figure out below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, however their prices aren’t one of the most affordable, especially when you take into consideration that their attributes simply aren’t that progressed. Strategies begin with $9.99/ month, but this just permits 500 clients, and also costs climb quite greatly afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our total rates overview

Cons and pros


Is Constant Contact the best e-newsletter service for you?

Advised if:

You run events:

Constant Contact is quite one-of-a-kind in this regard, being just one of the few e-mail advertising devices to enable you to take care of event invitations, tickets, as well as enrollments . Keep in mind that this attribute features its very own fees: 5.4% + $0.80 for each ticket sold or purchase conducted.

Not suggested if:

You need advanced automation:

Remarkably, for the costs it charges, Constant Contact does not offer the most sophisticated automations. While they do offer activated campaigns, autoresponders and deserted cart projects (for Shopify only), you’ll find that other much less expensive devices offer similar degrees of automation– MailerLite as well as Sendinblue.

Score details


Reduce of Use

Normally it’s simple to navigate, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve added much more capability, some things have ended up being a little covert, for instance, automations.

Newsletter Creation


The editor is quick, but light on attributes, particularly in the designing division. In addition to that it’s easy to collaborate with.



This is really basic, just enabling you to place straightforward greetings or call details. There is no if/then/else logic available.

Email kinds

Classic, autoresponders, fundamental automations, persisting e-newsletters, A/B testing, occasion enrollments, surveys, coupons and surveys .

Choice and also Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to choose from, with varying levels of quality (some are decent, while others look a little standard and also outdated). You can likewise go back to square one, and use a handy attribute called ‘Brand your email’ to auto-generate a layout based upon your site’s colors and logo.

Email Marketing Automation

It additionally produces pre-defined get in touch with segments based on your clients’ communications with your on-line shop (e.g. repeat, expired and possible customers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are likewise readily available.

Listing Management

You can create segments from call activity, listing membership, get in touch with information, tags, or ecommerce activity. You can additionally develop a sector from your call insights and tag contacts based upon get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, as well as it merely uses a description box, fundamental area alternatives (which you can not include in) and after that a listing, or checklists, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not execute also badly, reaching the most prominent email companies (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Records and also Analysis

In addition to common open as well as click reports, spam, bounce and also unsubscribe prices are likewise offered. You also obtain click warmth maps, and some valuable review reports such as open and also click fads, opens by device, % of get in touches with engaged, and also the majority of effective subject line.


Here’s where it obtains a little bit unshaven. The site and the tool are only readily available in English. You can choose to alter several of the non-editable e-mail sections (e.g. footer as well as privacy plan message) to among 10 languages available, mostly European. Assistance and also the knowledge base is readily available in 4 languages. A little confusing, yet at least there’s some initiative to sustain multilingual individuals and target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a function to inspect the email for errors ( missing out on links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that permits you to sneak peek exactly how emails will seek details recipients, although this didn’t appear to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on short-term hold for 15 days, and afterwards frown at. They are relocated into a put on hold bounce category if it happens once more. They have a ‘recommended for elimination’ filter offered to view these, yet don’t remove them automatically.



Import/export available although it’s not as simple as maybe– you need to initially make it possible for innovative e-mail permissions under Account Settings.

Storage space readily available for data as well as images


All strategies include unrestricted storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Various levels of account access


The Account Owner can likewise assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a massive amount of integrations as well as apps , nearly 400.

Touchdown Page Builder


This is only available by means of their type contractor, as well as it’s very standard. Rather, we ‘d advise these free touchdown web page contractors.

Consumer Support

3.5/ 5.

There are several channels of support, including real-time chat, phone support, a knowledge base and community-based assistance. I discovered that the chat as well as phone assistance weren’t constantly readily available, which was a little discouraging. When I had the ability to get hold of conversation assistance, nonetheless, I did locate them to be responsive as well as useful . Remember that you’ll need to hire order to terminate your membership, which is quite irritating.

Total score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks the majority of packages. The primary problem here, however, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves restate via their site, they are a device for small businesses. And, because of this, it’s worth assessing them on these terms. As discussed above, they definitely have enough of the fundamentals covered to satisfy most local business, as well as if it were as straightforward as that then we would certainly suggest them a lot more very.

The concern, nowadays, is that there are a lot of other email tools providing a lot more than Constant Contact, as well as for a great deal much less cash. This consists of not only features, yet additionally user experience. In fact, for the quantity you pay with Constant Contact, you might find yourself utilizing a lot more effective devices such as ActiveCampaign as well as GetResponse.

And also with recent enhancements to automations and also reporting, and also the enhancement of brand-new attributes like a internet site builder, it does look like they’re making an effort to improve the product. Their lack of sophisticated attributes makes it difficult to suggest them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would strongly assert that there might be other rate of interests at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simple technique (it just includes autoresponders). They additionally use robust reports and analysis tools. They are also more affordable than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail marketing tools on the marketplace. It’s readily available in 6 languages and also features advanced automation options and also a built-in CRM.
  • GetResponse is a strong choice. It features several sophisticated features (e.g. a webinar device), has exceptional automations as well as provides one of the very best spam and also style screening devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the best choices to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d like to get involved in the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. However, at $399/month, you would certainly be better off having a look at any of these CRMs for small businesses, which will be much more affordable. There are also a lot of excellent totally free CRMs to pick from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software program for small businesses. It safely shops your consumer data as well as provides a protected means to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

Regardless of these showy numbers and functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves state via their website, they are a tool for little businesses. The problem, these days, is that there are lots of other e-mail devices supplying even extra than Constant Contact, and also for a great deal less cash. For the amount you pay with Constant Contact, you can discover yourself using a lot extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplified method (it just features autoresponders).

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