Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email advertising game since 1995. Throughout that time, they’ve handled to turn into one of the most pre-owned email tools on the planet, after Mailchimp.

One thing I observed is that Constant Contact is really frequently the top choice for numerous various other review web sites. Naturally, I am curious to see if our thorough analysis produces the exact same result.

You might have had a look at the Constant Contact testimonials supplied by users online, as well, and also whilst they are rather favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based on a systematic approach as well as uses our functional experience and also expertise of loads of other simple and advanced marketing automation tools.

What makes them unique is that they’ve included numerous functions throughout the years that few of their rivals sporting activity, such as digital product downloads, occasion monitoring, consultation organizing and also social projects. These all add to the varied list of e-mail choices available, along with automations and also reoccuring newsletters.

Constant Contact brag a industry with around 400 applications and assimilations that satisfy also one of the most niche of items. In spite of these flashy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a closer look at Constant Contact’s ins & outs as well as examine.
Find out below!

Constant Contact Summary

Constant Contact is routed towards local business, however their costs aren’t one of the most affordable, especially when you take into consideration that their attributes simply aren’t that progressed. Strategies begin with $9.99/ month, but this only permits 500 subscribers, as well as rates rise pretty sharply after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our total pricing guide

Cons and also pros


Is Constant Contact the ideal e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is rather distinct hereof, being among the few email marketing devices to enable you to manage occasion tickets, invites, as well as enrollments . Remember that this function features its very own charges: 5.4% + $0.80 for each ticket marketed or transaction carried out.

Not recommended if:

You require sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t use one of the most advanced automations. While they do supply activated campaigns, autoresponders as well as deserted cart projects (for Shopify just), you’ll locate that other much more affordable tools provide comparable levels of automation– MailerLite and also Sendinblue.

Rating information


Relieve of Use

Typically it’s easy to browse, though a little bit dull-looking. You can reach a lot of places within a couple of clicks, though as they’ve added more functionality, some things have become a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, however light on functions, especially in the designing division. In addition to that it’s very easy to work with.



This is extremely basic, only permitting you to insert simple introductions or get in touch with details. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, standard automations, recurring newsletters, A/B screening, occasion registrations, polls, surveys as well as discount coupons .

Selection and Flexibility of Template Designs

Not poor. You can also start from scrape, and utilize a helpful function called ‘Brand your email’ to auto-generate a design template based on your site’s shades and also logo design.

Email Marketing Automation

They provide autoresponders and also deserted cart advocate Shopify and WooCommerce. It also generates pre-defined contact sectors based upon your customers’ communications with your online store (e.g. repeat, expired and also potential consumers). Automations based on call triggers (e.g. email opens up, clicks) are also offered. It’s worth keeping in mind that the automations aren’t one of the most versatile, as you can not actually incorporate conditions and also activities as you can in several various other devices.

List Management

You can produce sectors from contact task, listing membership, call details, tags, or ecommerce activity. You can likewise produce a sector from your get in touch with insights as well as tag contacts based on get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and also it just provides a description box, fundamental area options (which you can not contribute to) and after that a list, or checklists, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out too badly, getting to the most preferred e-mail suppliers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Records as well as Analysis

Along with conventional open as well as click reports, spam, bounce and also unsubscribe rates are also readily available. You additionally get click heat maps, and some helpful overview records such as open and click trends, opens up by device, % of calls involved, and also many effective subject line. You can also compare campaigns. Progressed tracking such as social tracking isn’t offered.


Below’s where it obtains a bit hairy. The tool and the site are just readily available in English. You can select to change several of the non-editable e-mail sections (e.g. footer and also personal privacy plan text) to among 10 languages offered, mainly European. Support as well as the knowledge base is available in 4 languages. A little complicated, but at least there’s some effort to support multilingual customers as well as audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, nevertheless, there is a feature to inspect the e-mail for mistakes (missing links, placeholder text that hasn’t been upgraded, etc). There’s likewise a tool that enables you to sneak peek how e-mails will certainly search for specific recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are put on short-term hold for 15 days, and afterwards resent. They are relocated into a put on hold bounce category if it takes place once again. They have a ‘recommended for removal’ filter offered to check out these, but do not remove them automatically.



Import/export available although it’s not as simple as maybe– you need to initially allow sophisticated email permissions under Account Settings.

Storage space available for information and pictures


All strategies feature unlimited storage space.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various degrees of account access


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a enormous quantity of integrations and also applications , almost 400.

Landing Page Builder

of course

This is only offered using their form building contractor, and also it’s very fundamental. Instead, we ‘d recommend these cost-free landing page home builders.

Customer Support

3.5/ 5.

There are a number of channels of support, consisting of real-time chat, phone support, a knowledge base as well as community-based support. Nevertheless, I located that the conversation and phone support weren’t always readily available, which was a little aggravating. When I was able to acquire conversation assistance, nevertheless, I did locate them to be receptive and beneficial . Bear in mind that you’ll need to hire order to terminate your subscription, which is pretty aggravating.

General ranking.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of packages. The main issue below, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate through their site, they are a tool for small companies. And also, as such, it’s worth evaluating them on these terms. As pointed out over, they definitely have enough of the essentials covered to please most small companies, as well as if it were as easy as that then we would certainly advise them much more highly.

The issue, these days, is that there are plenty of various other e-mail tools providing even more than Constant Contact, and for a lot much less money. This includes not just features, but likewise individual experience. In fact, for the amount you pay with Constant Contact, you could find yourself using much more powerful devices such as ActiveCampaign and GetResponse.

As well as with current improvements to automations and coverage, as well as the addition of new features like a internet site contractor, it does look like they’re making an initiative to enhance the item. Their absence of innovative attributes makes it challenging to advise them over others at this cost point.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly assert that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simple strategy (it just features autoresponders). They likewise use robust records and also evaluation devices. In addition to that, they are also less expensive than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email marketing tools on the market. It’s readily available in 6 languages and also includes advanced automation options as well as a built-in CRM.
  • GetResponse is a strong option. It includes many advanced features (e.g. a webinar device), has outstanding automations as well as provides one of the very best spam and also design testing devices we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed overview with the best alternatives to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which e-newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you would certainly be a lot far better off taking a appearance at any of these CRMs for small companies, which will certainly be much extra cost effective. There are also plenty of superb free CRMs to pick from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software application for local business. It safely stores your client information and also provides a safe means to manage your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability examinations.

Regardless of these flashy numbers and features, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state via their website, they are a device for tiny services. The issue, these days, is that there are lots of other email tools supplying even extra than Constant Contact, and also for a whole lot much less cash. For the amount you pay with Constant Contact, you could discover yourself using much extra effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simple technique (it just features autoresponders).

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