Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Ctct

Constant Contact have actually been in the email advertising game since 1995. Throughout that time, they’ve handled to become one of one of the most pre-owned email devices in the world, after Mailchimp.

One point I saw is that Constant Contact is extremely often the leading choice for several various other review sites. Normally, I am curious to see if our detailed evaluation creates the exact same outcome.

You may have looked into the Constant Contact evaluations offered by customers online, as well, as well as whilst they are pretty favorable, they might not give you the whole picture. Our review of Constant Contact is based upon a systematic method as well as uses our practical experience and also expertise of dozens of various other easy and advanced advertising automation devices.

What makes them unique is that they’ve added numerous features throughout the years that few of their rivals sporting activity, such as digital product downloads, event management, consultation organizing and social projects. These all include in the diverse list of e-mail options readily available, along with automations and repeating newsletters.

Constant Contact brag a industry with around 400 apps as well as assimilations that accommodate even the most specific niche of products. Yet regardless of these flashy numbers and also functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough reason for us to take a more detailed consider Constant Contact’s ins & outs as well as check if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is directed towards small businesses, yet their rates aren’t one of the most affordable, specifically when you take into consideration that their features simply aren’t that advanced. Strategies begin with $9.99/ month, yet this only allows for 500 clients, as well as costs rise rather dramatically afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our total pricing guide

Pros and also Cons


Is Constant Contact the right e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is rather special hereof, being among minority email advertising and marketing devices to allow you to manage occasion tickets, registrations, and also invites . Bear in mind that this function comes with its own charges: 5.4% + $0.80 for every ticket sold or purchase carried out.

Not suggested if:

You need innovative automation:

Surprisingly, for the costs it bills, Constant Contact does not provide the most advanced automations. While they do supply triggered projects, autoresponders and also deserted cart campaigns (for Shopify only), you’ll discover that other more affordable tools provide comparable degrees of automation– MailerLite as well as Sendinblue, for example.

Ranking information


Relieve of Use

Usually it’s easy to browse, though a little bit dull-looking. You can reach the majority of areas within a number of clicks, though as they’ve added much more functionality, some things have come to be a little surprise, for instance, automations.

Newsletter Creation


The editor is quick, yet light on attributes, specifically in the styling division. In addition to that it’s very easy to work with.



This is very basic, only enabling you to place basic greetings or call details. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, fundamental automations, persisting newsletters, A/B testing, occasion registrations, promo codes, surveys as well as polls .

Choice as well as Flexibility of Template Designs

Not bad. There are about 200 (!) layouts to select from, with differing degrees of high quality (some are decent, while others look a little fundamental and dated). You can likewise start from scratch, and utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a theme based on your site’s shades and logo design.

Email Marketing Automation

It also produces pre-defined call segments based on your clients’ communications with your on-line shop (e.g. repeat, lapsed and also prospective customers). Automations based on call triggers (e.g. e-mail opens, clicks) are likewise offered.

Listing Management

You can create sectors from contact activity, listing membership, get in touch with information, tags, or ecommerce task. You can additionally produce a sector from your call insights as well as tag contacts based upon get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the kind, and it simply supplies a description box, basic area choices (which you can not contribute to) and then a checklist, or lists, that individuals can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not perform as well terribly, getting to the most preferred email suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and also Analysis

Along with common open and click records, spam, bounce as well as unsubscribe rates are also available. You additionally get click warm maps, and some beneficial introduction reports such as open and also click fads, opens by device, % of get in touches with involved, and most successful subject line. You can additionally contrast projects. Nonetheless, progressed tracking such as social tracking isn’t available.


Here’s where it gets a little bit hairy. The website and also the device are just readily available in English. You can select to transform a few of the non-editable email areas (e.g. footer and personal privacy policy message) to one of 10 languages offered, primarily European. Support and also the knowledge base is offered in 4 languages. Somewhat complicated, however a minimum of there’s some initiative to support multilingual individuals and also target markets.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to inspect the email for errors ( missing out on web links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a device that enables you to preview exactly how e-mails will look for details receivers, although this didn’t seem to work when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and after that resent. They are relocated into a suspended bounce category if it occurs again. They have a ‘ suggested for elimination’ filter available to check out these, yet do not eliminate them automatically.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you need to first enable sophisticated email permissions under Account Settings.

Storage available for information as well as photos


All plans feature endless storage space.

Pro Features



SPF and DKIM are sustained.

Own Domain


Various degrees of account accessibility


The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a substantial quantity of apps as well as assimilations , virtually 400.

Landing Page Builder

of course

This is just offered through their kind contractor, and also it’s extremely fundamental. Rather, we ‘d suggest these cost-free touchdown page contractors.

Consumer Support

3.5/ 5.

There are numerous channels of support, including online chat, phone support, a knowledge base as well as community-based assistance. I located that the chat and phone assistance weren’t always readily available, which was a little discouraging. When I was able to acquire chat support, however, I did locate them to be valuable and also receptive . Bear in mind that you’ll need to hire order to terminate your registration, which is rather bothersome.

General ranking.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks the majority of the boxes. The main problem below, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves repeat through their site, they are a tool for small businesses. And also, as such, it’s worth reviewing them on these terms. As pointed out over, they certainly have enough of the basics covered to satisfy most small companies, and if it were as easy as that then we would certainly advise them a lot more very.

The issue, these days, is that there are a lot of various other email tools supplying even more than Constant Contact, and also for a great deal much less cash. This consists of not only features, however additionally customer experience. For the quantity you pay with Constant Contact, you could discover yourself making use of a lot a lot more powerful devices such as ActiveCampaign and also GetResponse.

They do get factors for their suitable deliverability rates, combinations ( especially social media combinations), and also for enabling different accessibility degrees for different users. As well as with recent improvements to automations and reporting, and the enhancement of brand-new attributes like a web site contractor, it does resemble they’re making an effort to enhance the item. Their lack of sophisticated functions makes it tough to advise them over others at this rate point. (You’ll see we do not provide them as a great Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly assert that there could be other interests at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simplified approach (it just features autoresponders). They also use robust records as well as evaluation tools. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising and marketing devices on the marketplace. It’s offered in 6 languages and also includes advanced automation alternatives and a integrated CRM.
  • GetResponse is a strong choice. It comes with numerous advanced functions (e.g. a webinar device), uses and also has superb automations among the best spam and design screening tools we’ve ever used. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a detailed overview with the very best alternatives to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for small businesses, which will certainly be much more budget-friendly. There are even a lot of outstanding complimentary CRMs to choose from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software program for small businesses. It safely shops your client information as well as supplies a safe and secure method to handle your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability tests.

Regardless of these showy numbers and also functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a tool for small businesses. The concern, these days, is that there are lots of other email devices using also a lot more than Constant Contact, as well as for a lot much less money. For the quantity you pay with Constant Contact, you might find yourself using much more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplified technique (it just includes autoresponders).

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