Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Delete Trash

Constant Contact have remained in the e-mail marketing video game because 1995. Throughout that time, they’ve handled to become one of one of the most secondhand e-mail tools worldwide, after Mailchimp.

One point I observed is that Constant Contact is extremely usually the leading option for lots of other evaluation web sites. Naturally, I wonder to see if our in-depth analysis creates the exact same result.

You could have checked out the Constant Contact testimonials supplied by individuals online, as well, and whilst they are rather positive, they might not give you the whole picture. Our evaluation of Constant Contact is based upon a systematic method and also uses our functional experience as well as expertise of dozens of other straightforward and innovative marketing automation devices.

What makes them special is that they’ve included several features over the years that few of their competitors sport, such as digital item downloads, event management, visit scheduling as well as social projects. These all add to the diverse listing of e-mail alternatives offered, along with automations and persisting newsletters.

Constant Contact boast a marketplace with around 400 applications as well as integrations that cater to even the most specific niche of items. Yet in spite of these flashy numbers and attributes, rate of interest in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. Enough reason for us to take a better consider Constant Contact’s outs & ins and check if it’s still pertinent in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards local business, but their costs aren’t one of the most budget friendly, especially when you take into consideration that their attributes just aren’t that progressed. Strategies start from $9.99/ month, but this only permits 500 customers, and also rates increase quite dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our total pricing overview

Pros and also Cons


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is quite unique hereof, being among minority email advertising devices to enable you to take care of event tickets, invites, and enrollments . Keep in mind that this feature features its very own charges: 5.4% + $0.80 for each ticket sold or deal conducted.

Not advised if:

You need innovative automation:

Remarkably, for the premium it charges, Constant Contact does not use the most innovative automations. While they do supply activated projects, autoresponders and deserted cart projects (for Shopify only), you’ll locate that other much cheaper tools use comparable levels of automation– MailerLite as well as Sendinblue, as an example.

Score details


Reduce of Use

Generally it’s easy to navigate, though a little bit dull-looking. You can get to most places within a number of clicks, though as they’ve included a lot more capability, some things have actually ended up being a little covert, as an example, automations.

E-newsletter Creation


The editor is quickly, however light on attributes, particularly in the styling division. Apart from that it’s easy to deal with.



This is really basic, just enabling you to insert basic introductions or contact details. There is no if/then/else logic available.

Email kinds

Classic, autoresponders, standard automations, persisting e-newsletters, A/B screening, occasion registrations, coupons, surveys as well as studies .

Selection as well as Flexibility of Template Designs

Not bad. You can likewise begin from scratch, and utilize a helpful function called ‘Brand your email’ to auto-generate a theme based on your web site’s shades and also logo design.

Email Marketing Automation

It also generates pre-defined call sections based on your consumers’ interactions with your on-line shop (e.g. repeat, lapsed and potential customers). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise available.

Listing Management

You can develop sectors from get in touch with activity, checklist subscription, contact information, tags, or ecommerce task. You can additionally create a section from your call insights and also tag contacts based on get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the type, and also it just supplies a summary box, fundamental field options (which you can’t include in) and after that a checklist, or checklists, that individuals can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out too badly, reaching the most preferred e-mail providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Records and Analysis

In addition to common open as well as click records, spam, bounce and unsubscribe rates are likewise available. You also get click warmth maps, and also some helpful introduction reports such as open as well as click patterns, opens by gadget, % of contacts involved, as well as most effective subject line.


The device and also the website are just available in English. You can pick to transform some of the non-editable email areas (e.g. footer as well as personal privacy plan message) to one of 10 languages available, primarily European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a function to check the email for mistakes ( missing out on links, placeholder message that hasn’t been updated, etc). There’s additionally a device that enables you to sneak peek exactly how emails will look for particular receivers, although this really did not seem to function when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are positioned on momentary hold for 15 days, and then feel bitter. They are moved right into a suspended bounce category if it takes place once again. They have a ‘recommended for elimination’ filter available to see these, but don’t eliminate them instantly.



Import/export readily available although it’s not as simple as maybe– you need to first allow innovative email approvals under Account Settings.

Storage space available for data and also images


All strategies come with unrestricted storage.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge quantity of applications and combinations , practically 400.

Landing Page Builder


This is just available using their form building contractor, as well as it’s really standard. Rather, we would certainly advise these complimentary landing web page contractors.

Client Support

3.5/ 5.

There are numerous networks of support, consisting of live chat, phone support, a knowledge base as well as community-based assistance. I located that the conversation and phone support weren’t constantly offered, which was a little discouraging.

Overall ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of packages. The main concern right here, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves reiterate through their site, they are a tool for small businesses. And also, as such, it’s worth assessing them on these terms. As pointed out over, they certainly have sufficient of the basics covered to satisfy most small businesses, and if it were as basic as that then we would certainly advise them extra highly.

The issue, nowadays, is that there are lots of other email tools supplying much more than Constant Contact, and also for a lot much less cash. This includes not only includes, yet likewise user experience. For the amount you pay with Constant Contact, you might find on your own utilizing a lot more powerful tools such as ActiveCampaign as well as GetResponse.

They do grab points for their respectable deliverability prices, integrations ( especially social networks integrations), as well as for enabling various accessibility degrees for different individuals. As well as with current improvements to automations and also coverage, and the addition of brand-new attributes like a site builder, it does appear like they’re making an initiative to enhance the product. Their absence of innovative functions makes it tough to suggest them over others at this cost point. (You’ll see we do not detail them as a great Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly declare that there could be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simplified strategy (it just includes autoresponders). They additionally use robust records and evaluation devices. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one email marketing devices on the marketplace. It’s available in 6 languages as well as comes with innovative automation choices and also a built-in CRM.
  • GetResponse is a solid alternative. It features several innovative functions (e.g. a webinar device), has superb automations and also provides among the best spam and design testing tools we’ve ever before utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a detailed overview with the best choices to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which e-newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be far better off taking a look at any one of these CRMs for local business, which will certainly be far more economical. There are even lots of exceptional free CRMs to choose from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to cancel your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software for small businesses. It safely stores your client information and also provides a safe method to handle your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability tests.

Despite these fancy numbers as well as features, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves restate with their website, they are a device for tiny businesses. The issue, these days, is that there are lots of other e-mail tools supplying even a lot more than Constant Contact, as well as for a great deal less cash. For the quantity you pay with Constant Contact, you could find on your own using a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplistic method (it only includes autoresponders).

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