Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Downgrade

Constant Contact have actually been in the email advertising and marketing video game because 1995. Throughout that time, they’ve handled to turn into one of the most previously owned email tools worldwide, after Mailchimp.

One point I observed is that Constant Contact is really often the leading selection for lots of other testimonial websites. Naturally, I am curious to see if our detailed analysis produces the same outcome.

You might have had a look at the Constant Contact evaluations used by customers online, too, as well as whilst they are quite positive, they might not provide you the whole picture. Our review of Constant Contact is based upon a systematic strategy and also uses our functional experience and expertise of lots of various other simple and also sophisticated advertising and marketing automation devices.

What makes them unique is that they’ve included several features throughout the years that few of their rivals sporting activity, such as digital product downloads, occasion administration, consultation scheduling as well as social campaigns. These all add to the diverse list of email options available, in addition to automations and reoccuring e-newsletters.

Constant Contact boast a marketplace with around 400 applications and also integrations that accommodate also one of the most niche of items. Regardless of these showy numbers and functions, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a closer look at Constant Contact’s ins & outs and also inspect.
Discover below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, but their rates aren’t the most budget friendly, especially when you think about that their features just aren’t that advanced. Plans begin with $9.99/ month, however this only allows for 500 clients, and rates rise pretty greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our total prices guide

Cons and pros


Is Constant Contact the ideal e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite distinct hereof, being among the few e-mail advertising and marketing tools to enable you to take care of occasion tickets, invites, and registrations . Keep in mind that this feature features its very own fees: 5.4% + $0.80 for every ticket offered or purchase conducted.

Not recommended if:

You need innovative automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t provide one of the most advanced automations. While they do provide caused campaigns, autoresponders and deserted cart projects (for Shopify just), you’ll locate that more affordable tools supply similar degrees of automation– MailerLite and also Sendinblue, for example.

Ranking information


Ease of Use

Normally it’s simple to browse, though a little bit dull-looking. You can reach most areas within a number of clicks, though as they’ve added a lot more functionality, some things have come to be a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, however light on functions, especially in the styling department. In addition to that it’s easy to work with.


of course

This is very basic, only allowing you to insert straightforward greetings or get in touch with information. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, basic automations, recurring e-newsletters, A/B testing, occasion enrollments, polls, coupons as well as studies .

Option and also Flexibility of Template Designs

Tolerable. There are around 200 (!) themes to pick from, with varying degrees of top quality (some are respectable, while others look a little standard as well as outdated). You can additionally start from scratch, as well as use a helpful attribute called ‘Brand your email’ to auto-generate a template based upon your website’s colors and also logo.

Email Marketing Automation

It additionally generates pre-defined get in touch with sections based on your customers’ communications with your on the internet store (e.g. repeat, expired as well as possible customers). Automations based on call triggers (e.g. e-mail opens up, clicks) are also offered.

Listing Management

You can create sections from contact task, list subscription, get in touch with information, tags, or ecommerce activity. You can also develop a segment from your contact understandings and also tag get in touches with based on get in touch with field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the type, as well as it merely uses a summary box, standard field choices (which you can’t include in) and then a listing, or listings, that individuals can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute too severely, getting to the most preferred e-mail carriers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports and also Analysis

Along with conventional open as well as click reports, spam, bounce as well as unsubscribe prices are likewise available. You likewise obtain click heat maps, as well as some valuable review records such as open and also click fads, opens up by gadget, % of calls involved, as well as the majority of effective subject line. You can likewise contrast campaigns. Advanced tracking such as social tracking isn’t offered.


The device as well as the site are only offered in English. You can select to change some of the non-editable e-mail areas (e.g. footer as well as privacy policy text) to one of 10 languages readily available, primarily European.

More Features

Spam- as well as Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to inspect the email for errors ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s likewise a device that enables you to sneak peek how e-mails will certainly search for details receivers, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are put on short-term hold for 15 days, and then dislike. They are relocated right into a suspended bounce classification if it happens once again. They have actually a ‘ advised for elimination’ filter readily available to see these, yet do not eliminate them immediately.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you require to first make it possible for innovative e-mail authorizations under Account Settings.

Storage available for photos and information


All plans include endless storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different degrees of account gain access to

of course

The Account Owner can likewise designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a substantial amount of applications and combinations , almost 400.

Landing Page Builder

of course

This is only available using their kind builder, as well as it’s extremely fundamental. Instead, we would certainly advise these cost-free landing page building contractors.

Customer Support

3.5/ 5.

There are a number of networks of assistance, consisting of real-time conversation, phone assistance, a knowledge base and also community-based assistance. However, I located that the chat and phone support weren’t always offered, which was a little frustrating. When I had the ability to get hold of conversation assistance, nonetheless, I did discover them to be receptive and helpful . Remember that you’ll require to call in order to terminate your membership, which is quite frustrating.

Total score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of the boxes. The main problem right here, though, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves reiterate via their site, they are a device for local business. As well as, therefore, it’s worth assessing them on these terms. As pointed out over, they definitely have enough of the basics covered to satisfy most small companies, as well as if it were as easy as that after that we would certainly recommend them more extremely.

The problem, these days, is that there are a lot of various other email tools supplying a lot more than Constant Contact, as well as for a whole lot much less cash. This consists of not only features, but additionally individual experience. For the quantity you pay with Constant Contact, you might find on your own making use of a lot more powerful devices such as ActiveCampaign and GetResponse.

They do pick up points for their decent deliverability prices, assimilations (particularly social media assimilations), as well as for permitting various access degrees for different individuals. And also with recent enhancements to automations as well as reporting, and the addition of new attributes like a web site building contractor, it does look like they’re making an effort to boost the product. But their absence of innovative attributes makes it tough to suggest them over others at this rate factor. (You’ll see we do not note them as a good Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly claim that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simplistic strategy (it only includes autoresponders). They likewise supply robust records and analysis devices. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail marketing devices on the marketplace. It’s readily available in 6 languages and features sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a strong alternative. It includes many sophisticated attributes (e.g. a webinar tool), has excellent automations and also supplies among the best spam and design screening devices we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a detailed guide with the most effective alternatives to Constant Contact, check it out here. You can likewise experiment with our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be much better off taking a look at any of these CRMs for small businesses, which will be much more economical. There are even a lot of superb totally free CRMs to choose from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software application for small businesses. It securely shops your customer data and supplies a safe and secure means to manage your customers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability examinations.

In spite of these showy numbers and also attributes, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate with their website, they are a tool for small services. The problem, these days, is that there are plenty of other email devices supplying also extra than Constant Contact, and also for a great deal less money. For the quantity you pay with Constant Contact, you can discover yourself using a lot extra effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders).

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