Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Email Line Wrap

Constant Contact have been in the email advertising and marketing video game since 1995. Throughout that time, they’ve handled to become one of one of the most secondhand email tools worldwide, after Mailchimp.

One point I discovered is that Constant Contact is extremely typically the top selection for lots of various other evaluation websites. Normally, I am curious to see if our detailed evaluation creates the exact same end result.

You might have looked into the Constant Contact reviews supplied by customers online, also, and whilst they are quite positive, they may not offer you the whole picture. Our review of Constant Contact is based upon a systematic technique as well as utilizes our functional experience and also expertise of loads of other basic and innovative advertising automation tools.

What makes them special is that they’ve included several features for many years that few of their rivals sport, such as electronic product downloads, occasion administration, visit organizing and social campaigns. These all add to the diverse listing of e-mail alternatives available, in addition to automations and also persisting e-newsletters.

Constant Contact brag a industry with around 400 applications and assimilations that deal with also one of the most particular niche of products. Yet regardless of these flashy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a closer consider Constant Contact’s outs & ins as well as examine if it’s still pertinent in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is guided towards small companies, but their costs aren’t one of the most cost effective, particularly when you consider that their functions simply aren’t that progressed. Strategies begin with $9.99/ month, but this just permits 500 clients, and also costs increase rather greatly after that.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our total rates overview

Pros and also Cons


Is Constant Contact the right newsletter service for you?

Advised if:

You run events:

Constant Contact is rather special in this regard, being one of minority email advertising devices to enable you to handle event tickets, invitations, and also registrations . Bear in mind that this attribute features its own charges: 5.4% + $0.80 for every ticket marketed or purchase performed.

Not recommended if:

You require innovative automation:

Remarkably, for the premium it charges, Constant Contact does not offer one of the most sophisticated automations. While they do use caused campaigns, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll find that other more affordable tools offer comparable levels of automation– MailerLite as well as Sendinblue, for instance.

Score details


Reduce of Use

Typically it’s easy to browse, though a bit dull-looking. You can reach most areas within a couple of clicks, though as they’ve included a lot more capability, some points have actually come to be a little concealed, for example, automations.

Newsletter Creation


The editor is quick, but light on functions, especially in the designing department. In addition to that it’s simple to work with.


of course

This is really fundamental, just permitting you to put basic introductions or get in touch with information. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, standard automations, repeating newsletters, A/B screening, occasion registrations, promo codes, surveys as well as polls .

Selection and also Flexibility of Template Designs

Not poor. You can additionally begin from scratch, and use a convenient attribute called ‘Brand your e-mail’ to auto-generate a layout based on your internet site’s colors and logo.

Email Marketing Automation

They supply autoresponders and deserted cart campaigns for Shopify and WooCommerce. It likewise generates pre-defined contact sections based on your consumers’ interactions with your on-line store (e.g. repeat, lapsed and potential consumers). Automations based on contact triggers (e.g. email opens up, clicks) are additionally readily available. It’s worth keeping in mind that the automations aren’t the most versatile, as you can’t actually incorporate conditions and activities as you can in several various other devices.

Checklist Management

You can produce sections from call task, checklist subscription, contact details, tags, or ecommerce task. You can likewise produce a segment from your contact insights as well as tag get in touches with based on contact area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it simply supplies a description box, fundamental field choices (which you can’t add to) and afterwards a checklist, or checklists, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not do also terribly, reaching the most prominent e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports as well as Analysis

In enhancement to conventional open and also click reports, spam, bounce and also unsubscribe rates are likewise offered. You also get click warm maps, and some beneficial review reports such as open and click fads, opens up by gadget, % of calls engaged, as well as many effective subject line.


Here’s where it gets a bit hirsute. The tool and the website are just readily available in English. You can pick to change a few of the non-editable email areas (e.g. footer as well as personal privacy policy text) to among 10 languages readily available, primarily European. Support and also the knowledge base is offered in 4 languages. Slightly complicated, yet at least there’s some effort to sustain multilingual customers as well as target markets.

Further Features

Spam- and Design-Testing

Spam screening isn’t available, nonetheless, there is a attribute to examine the e-mail for mistakes ( missing out on web links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a device that allows you to preview just how emails will look for particular receivers, although this didn’t seem to work when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Jump Management

of course

Soft bounces are placed on short-term hold for 15 days, and then frown at. If it happens again, they are moved right into a put on hold bounce classification. They have actually a ‘ advised for elimination’ filter available to view these, however don’t remove them immediately.


of course

Import/export offered although it’s not as simple as it could be– you require to initially make it possible for advanced e-mail authorizations under Account Settings.

Storage offered for pictures and data


All strategies include endless storage.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Different levels of account gain access to


The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous quantity of applications and also integrations , practically 400.

Touchdown Page Builder


This is only offered via their kind contractor, and it’s really standard. Rather, we ‘d suggest these cost-free landing page building contractors.

Consumer Support

3.5/ 5.

There are a number of networks of support, consisting of live chat, phone assistance, a knowledge base and community-based assistance. Nonetheless, I located that the chat and also phone support weren’t always offered, which was a little irritating. When I had the ability to acquire chat support, nonetheless, I did discover them to be valuable and also receptive . Keep in mind that you’ll need to employ order to cancel your registration, which is pretty frustrating.

General ranking.

3.6/ 5.

For a standard email device, Constant Contact ticks most of packages. The main issue below, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves reiterate via their website, they are a tool for small businesses. And, therefore, it’s worth reviewing them on these terms. As mentioned over, they most definitely have sufficient of the basics covered to satisfy most small businesses, as well as if it were as easy as that then we would certainly recommend them more highly.

The issue, these days, is that there are plenty of various other e-mail tools offering a lot more than Constant Contact, and for a great deal much less cash. This includes not only features, yet also individual experience. For the amount you pay with Constant Contact, you might locate on your own utilizing much more effective tools such as ActiveCampaign and GetResponse.

They do pick up points for their respectable deliverability rates, combinations ( especially social media assimilations), as well as for permitting different accessibility degrees for separate users. And also with current enhancements to automations and reporting, as well as the enhancement of brand-new attributes like a web site home builder, it does appear like they’re making an initiative to improve the product. Their absence of advanced features makes it hard to suggest them over others at this rate point. (You’ll see we don’t list them as a good Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly assert that there may be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simple technique (it just features autoresponders). They additionally offer robust records as well as evaluation tools. They are also less expensive than Constant Contact.
  • Sendinblue is among the least expensive all-in-one e-mail advertising and marketing devices on the marketplace. It’s offered in 6 languages as well as includes sophisticated automation options and also a integrated CRM.
  • GetResponse is a solid alternative. It includes many sophisticated attributes (e.g. a webinar device), has excellent automations and supplies among the most effective spam and also layout testing tools we’ve ever used. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a detailed guide with the very best choices to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d like to get involved in the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you would certainly be much better off taking a appearance at any of these CRMs for tiny companies, which will be much much more budget-friendly. There are even a lot of outstanding cost-free CRMs to select from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software application for small companies. It safely stores your customer information and also supplies a secure way to handle your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Regardless of these fancy numbers and also attributes, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat with their site, they are a device for small services. The concern, these days, is that there are plenty of other e-mail tools providing even more than Constant Contact, and for a great deal much less money. For the quantity you pay with Constant Contact, you might discover on your own making use of much extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simplified technique (it only includes autoresponders).

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