Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Emails Sent But Not Opened

Constant Contact have actually been in the e-mail marketing game because 1995. During that time, they’ve taken care of to become one of the most used e-mail devices worldwide, after Mailchimp.

One point I observed is that Constant Contact is very typically the leading choice for several various other review websites. Naturally, I am curious to see if our detailed analysis generates the same outcome.

You could have taken a look at the Constant Contact evaluations provided by customers online, as well, and also whilst they are quite favorable, they might not provide you the whole picture. Our review of Constant Contact is based upon a systematic technique as well as utilizes our practical experience and also expertise of dozens of various other basic and innovative marketing automation tools.

What makes them unique is that they’ve added a number of functions throughout the years that few of their competitors sporting activity, such as digital item downloads, event administration, consultation scheduling and social campaigns. These all contribute to the diverse list of email alternatives available, along with automations and also repeating e-newsletters.

Constant Contact brag a industry with around 400 apps and also integrations that satisfy also one of the most specific niche of products. Regardless of these flashy numbers and also features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a closer look at Constant Contact’s ins & outs and check.
Find out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, yet their prices aren’t the most economical, specifically when you consider that their features just aren’t that advanced. Plans begin with $9.99/ month, however this just allows for 500 clients, as well as prices rise rather sharply after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our full rates overview

Cons as well as pros


Is Constant Contact the best newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is fairly distinct hereof, being just one of the few e-mail advertising tools to allow you to manage occasion enrollments, invitations, and tickets . Bear in mind that this attribute includes its own charges: 5.4% + $0.80 for every ticket sold or purchase carried out.

Not recommended if:

You need advanced automation:

Remarkably, for the costs it bills, Constant Contact does not provide one of the most innovative automations. While they do provide caused campaigns, autoresponders and abandoned cart projects (for Shopify just), you’ll locate that other much cheaper tools provide similar degrees of automation– MailerLite and also Sendinblue, for instance.

Score details


Reduce of Use

Usually it’s simple to browse, though a little bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve included extra performance, some things have ended up being a little covert, for example, automations.

E-newsletter Creation


The editor is quickly, however light on features, particularly in the styling division. Besides that it’s very easy to work with.


of course

This is very standard, just allowing you to insert simple greetings or get in touch with details. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, occasion enrollments, surveys, discount coupons as well as studies .

Selection and also Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to choose from, with varying degrees of high quality (some are decent, while others look a little fundamental and outdated). You can also go back to square one, and also make use of a handy feature called ‘Brand your e-mail’ to auto-generate a layout based on your internet site’s colors and also logo design.

Email Marketing Automation

It likewise generates pre-defined call sections based on your clients’ interactions with your on the internet shop (e.g. repeat, lapsed and also potential customers). Automations based on contact triggers (e.g. e-mail opens, clicks) are additionally available.

Checklist Management

You can develop sectors from call task, list subscription, get in touch with information, tags, or ecommerce activity. You can likewise develop a sector from your contact insights and also tag calls based upon call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and it just supplies a description box, basic field choices (which you can not include in) and then a listing, or lists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out too severely, getting to one of the most preferred email service providers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Records and also Analysis

In addition to conventional open as well as click records, spam, bounce as well as unsubscribe rates are likewise available. You likewise obtain click heat maps, and some useful overview reports such as open and click trends, opens up by gadget, % of calls involved, as well as most successful subject line.


The tool and also the website are just readily available in English. You can choose to change some of the non-editable email sections (e.g. footer as well as personal privacy plan message) to one of 10 languages offered, mostly European.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, nonetheless, there is a feature to inspect the e-mail for mistakes ( missing out on links, placeholder message that hasn’t been updated, and so on). There’s likewise a tool that allows you to sneak peek exactly how emails will certainly seek details receivers, although this really did not seem to work when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are placed on short-lived hold for 15 days, and then dislike. If it happens once more, they are moved into a put on hold bounce category. They have actually a ‘ suggested for elimination’ filter readily available to watch these, but do not remove them instantly.


of course

Import/export offered although it’s not as straightforward as it could be– you need to first make it possible for innovative e-mail consents under Account Settings.

Storage readily available for images and also information


All plans come with endless storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a enormous amount of combinations and also applications , nearly 400.

Landing Page Builder


This is only readily available by means of their kind building contractor, and also it’s really standard. Rather, we ‘d suggest these free touchdown page home builders.

Consumer Support

3.5/ 5.

There are a number of networks of support, consisting of live conversation, phone assistance, a knowledge base as well as community-based support. I discovered that the conversation and also phone assistance weren’t constantly readily available, which was a little frustrating.

Overall rating.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks a lot of packages. The primary concern here, however, is that they’re asking a costs rate for a sub-premium product.

Final thought.

As Constant Contact themselves repeat through their website, they are a tool for local business. And, as such, it’s worth assessing them on these terms. As discussed above, they definitely have enough of the basics covered to satisfy most small businesses, and if it were as easy as that after that we would certainly recommend them much more very.

The issue, nowadays, is that there are lots of other email tools supplying even more than Constant Contact, as well as for a whole lot less money. This consists of not just features, yet additionally individual experience. As a matter of fact, for the quantity you pay with Constant Contact, you could find yourself utilizing much more powerful devices such as ActiveCampaign and also GetResponse.

They do grab factors for their good deliverability rates, integrations (particularly social networks integrations), as well as for permitting various access levels for separate individuals. As well as with recent enhancements to automations as well as reporting, and also the addition of brand-new attributes like a internet site building contractor, it does resemble they’re making an effort to improve the product. But their absence of advanced functions makes it tough to advise them over others at this cost factor. (You’ll see we do not note them as a good Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly assert that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever tried, as well as it can’t be contrasted to Constant Contact’s simplified approach (it just includes autoresponders). They also use durable records as well as analysis tools. They are even more affordable than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail advertising and marketing devices on the marketplace. It’s offered in 6 languages as well as includes innovative automation alternatives and a integrated CRM.
  • GetResponse is a solid choice. It features several innovative functions (e.g. a webinar tool), offers and also has superb automations among the best spam and style screening devices we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the best options to Constant Contact, check it out here. You can also try our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for small organizations, which will be far much more budget friendly. There are also a lot of outstanding cost-free CRMs to select from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software program for small businesses. It safely shops your customer information and also offers a safe and secure method to handle your customers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are constantly good in our bi-annual deliverability tests.

Regardless of these fancy numbers and functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a tool for tiny organizations. The problem, these days, is that there are lots of various other e-mail devices providing also a lot more than Constant Contact, and also for a great deal much less cash. For the quantity you pay with Constant Contact, you could discover yourself using a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can’t be contrasted to Constant Contact’s simplified approach (it only includes autoresponders).

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