Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising game since 1995. During that time, they’ve handled to turn into one of one of the most pre-owned e-mail devices in the world, after Mailchimp.

One thing I noticed is that Constant Contact is very often the leading choice for several various other testimonial sites. Normally, I am curious to see if our detailed analysis produces the very same result.

You could have had a look at the Constant Contact reviews supplied by individuals online, too, as well as whilst they are pretty favorable, they might not offer you the whole picture. Our testimonial of Constant Contact is based upon a systematic method and utilizes our useful experience and also knowledge of loads of various other simple and also innovative marketing automation tools.

What makes them unique is that they’ve added numerous features over the years that few of their rivals sporting activity, such as digital item downloads, event management, consultation scheduling and also social projects. These all contribute to the diverse checklist of email choices offered, along with automations as well as recurring newsletters.

Constant Contact brag a industry with around 400 applications and integrations that deal with even one of the most niche of items. Yet despite these flashy numbers and features, rate of interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a closer look at Constant Contact’s outs & ins as well as check.
Discover listed below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, yet their costs aren’t the most budget friendly, particularly when you take into consideration that their features just aren’t that advanced. Plans begin with $9.99/ month, yet this just permits 500 customers, and also rates rise rather greatly after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete pricing guide

Pros as well as Cons


Is Constant Contact the appropriate newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is fairly special in this regard, being among the few email advertising devices to permit you to take care of occasion tickets, invitations, and also enrollments . Keep in mind that this function includes its very own fees: 5.4% + $0.80 for each and every ticket marketed or purchase conducted.

Not recommended if:

You require advanced automation:

Remarkably, for the premium it bills, Constant Contact doesn’t provide the most sophisticated automations. While they do use caused campaigns, autoresponders and abandoned cart projects (for Shopify only), you’ll locate that more affordable devices use similar degrees of automation– MailerLite and Sendinblue, for example.

Rating information


Relieve of Use

Generally it’s simple to navigate, though a little bit dull-looking. You can reach many locations within a number of clicks, though as they’ve included more functionality, some points have actually become a little surprise, for instance, automations.

E-newsletter Creation


The editor is quick, however light on features, specifically in the designing department. Apart from that it’s simple to collaborate with.


of course

This is really basic, just allowing you to place simple greetings or contact details. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, standard automations, reoccuring newsletters, A/B testing, occasion enrollments, surveys, promo codes and also surveys .

Option and also Flexibility of Template Designs

Not bad. You can additionally begin from scratch, as well as make use of a handy function called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s colors as well as logo design.

Email Marketing Automation

It likewise produces pre-defined contact sectors based on your consumers’ communications with your on the internet shop (e.g. repeat, expired and prospective customers). Automations based on call triggers (e.g. email opens, clicks) are additionally offered.

List Management

You can create sectors from call task, checklist membership, call details, tags, or ecommerce task. You can likewise create a sector from your call understandings as well as tag contacts based on contact field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the type, and it simply provides a summary box, standard area choices (which you can not add to) and then a list, or checklists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not execute as well severely, reaching one of the most popular email companies (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and also Analysis

In addition to basic open as well as click records, spam, bounce as well as unsubscribe rates are also readily available. You also get click warmth maps, and some valuable overview records such as open as well as click patterns, opens by device, % of contacts engaged, and also the majority of successful subject line. You can also compare campaigns. Advanced tracking such as social tracking isn’t offered.


Below’s where it gets a bit hairy. The tool as well as the website are only available in English. You can pick to change some of the non-editable e-mail sections (e.g. footer as well as privacy policy text) to one of 10 languages offered, primarily European. Support as well as the knowledge base is readily available in 4 languages. A little complex, however a minimum of there’s some effort to support multilingual users and also audiences.

Additional Features

Spam- and Design-Testing

Spam screening isn’t readily available, however, there is a attribute to inspect the e-mail for errors ( missing out on web links, placeholder text that hasn’t been updated, etc). There’s likewise a tool that enables you to preview exactly how e-mails will search for details receivers, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on short-term hold for 15 days, and then dislike. They are relocated into a put on hold bounce classification if it takes place once more. They have a ‘ suggested for elimination’ filter offered to view these, yet do not eliminate them immediately.



Import/export offered although it’s not as simple as maybe– you require to first allow advanced e-mail consents under Account Settings.

Storage space offered for photos and also data


All strategies feature unlimited storage.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Different levels of account accessibility


The Account Owner can likewise designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a substantial amount of applications and also integrations , nearly 400.

Touchdown Page Builder

of course

This is just readily available by means of their form building contractor, and also it’s really standard. Instead, we ‘d advise these complimentary touchdown page home builders.

Customer Support

3.5/ 5.

There are a number of networks of support, consisting of real-time chat, phone support, a expertise base and community-based support. I located that the conversation and also phone assistance weren’t always available, which was a little discouraging.

Total score.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks most of packages. The major issue below, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves reiterate via their site, they are a tool for local business. And also, because of this, it’s worth assessing them on these terms. As pointed out above, they definitely have enough of the fundamentals covered to satisfy most small companies, and if it were as simple as that then we would certainly advise them a lot more very.

The concern, these days, is that there are lots of various other email devices providing even more than Constant Contact, and also for a whole lot much less money. This consists of not only features, but also user experience. For the quantity you pay with Constant Contact, you could discover on your own making use of much extra effective devices such as ActiveCampaign as well as GetResponse.

They do grab factors for their respectable deliverability rates, combinations ( specifically social media sites assimilations), and also for permitting various accessibility degrees for separate individuals. As well as with recent improvements to automations and also reporting, as well as the addition of new functions like a web site builder, it does appear like they’re making an effort to improve the item. Yet their absence of advanced attributes makes it difficult to recommend them over others at this price factor. (You’ll see we do not list them as a great Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would boldly declare that there might be other interests at play there.

Try Constant Contact currently completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever tried, and it can not be contrasted to Constant Contact’s simple strategy (it only includes autoresponders). They likewise offer robust records and analysis tools. In addition to that, they are also less expensive than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email marketing devices on the marketplace. It’s readily available in 6 languages and includes advanced automation options and also a built-in CRM.
  • GetResponse is a strong alternative. It features several innovative features (e.g. a webinar device), provides as well as has excellent automations among the best spam and also design testing tools we’ve ever before used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough guide with the most effective alternatives to Constant Contact, check it out right here. You can likewise try out our Smart Finder to see which e-newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly like to enter the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be much better off having a look at any of these CRMs for small businesses, which will certainly be far more cost effective. There are even lots of outstanding complimentary CRMs to choose from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for local business. It securely shops your customer data and also offers a safe means to manage your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability tests.

In spite of these showy numbers and features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a tool for little services. The problem, these days, is that there are lots of other email devices offering even more than Constant Contact, and also for a lot much less cash. For the quantity you pay with Constant Contact, you might find on your own using much more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simple strategy (it only features autoresponders).

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