Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising game since 1995. Throughout that time, they’ve managed to become one of the most secondhand e-mail tools worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is really often the leading choice for lots of other evaluation internet sites. Normally, I wonder to see if our thorough analysis produces the very same end result.

You may have checked out the Constant Contact testimonials provided by individuals online, as well, as well as whilst they are quite favorable, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a systematic approach as well as uses our practical experience and also understanding of dozens of other straightforward as well as innovative marketing automation devices.

What makes them unique is that they’ve included numerous functions throughout the years that few of their rivals sport, such as digital item downloads, event monitoring, appointment scheduling and also social projects. These all contribute to the varied listing of email alternatives readily available, along with automations and also persisting e-newsletters.

Constant Contact boast a marketplace with around 400 applications as well as assimilations that accommodate even the most niche of items. Yet despite these fancy numbers and functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a more detailed check out Constant Contact’s ins & outs and examine if it’s still relevant in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, however their prices aren’t the most budget friendly, particularly when you take into consideration that their features simply aren’t that progressed. Strategies begin with $9.99/ month, but this only allows for 500 clients, and also prices rise rather dramatically afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our full pricing guide

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is quite distinct hereof, being among the few e-mail advertising and marketing tools to enable you to handle occasion tickets, enrollments, as well as invitations . Remember that this function features its own fees: 5.4% + $0.80 for every ticket offered or deal conducted.

Not advised if:

You require sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact does not supply the most innovative automations. While they do supply triggered projects, autoresponders and also deserted cart campaigns (for Shopify only), you’ll find that various other much less expensive tools use comparable degrees of automation– MailerLite and Sendinblue.

Ranking information


Ease of Use

Generally it’s easy to browse, though a bit dull-looking. You can get to a lot of locations within a couple of clicks, though as they’ve included extra performance, some things have actually become a little concealed, as an example, automations.

E-newsletter Creation


The editor is quick, yet light on functions, particularly in the styling department. In addition to that it’s easy to work with.



This is very basic, just allowing you to put easy introductions or contact information. There is no if/then/else reasoning offered.

Email kinds

Classic, autoresponders, fundamental automations, recurring newsletters, A/B testing, occasion registrations, polls, studies as well as vouchers .

Choice as well as Flexibility of Template Designs

Not negative. You can also start from scrape, and utilize a handy attribute called ‘Brand your e-mail’ to auto-generate a template based on your internet site’s shades and logo design.

Email Marketing Automation

It additionally creates pre-defined contact segments based on your consumers’ interactions with your on-line shop (e.g. repeat, lapsed as well as possible consumers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are likewise readily available.

Listing Management

You can produce segments from get in touch with activity, listing membership, call details, tags, or ecommerce task. You can also produce a sector from your contact understandings as well as tag calls based on call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, as well as it merely supplies a description box, basic area choices (which you can’t contribute to) and afterwards a listing, or lists, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not perform as well badly, getting to the most popular email providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records as well as Analysis

Along with common open as well as click records, spam, bounce and also unsubscribe rates are additionally readily available. You additionally get click warm maps, and some useful introduction reports such as open and click trends, opens up by tool, % of contacts engaged, as well as the majority of effective subject line. You can likewise contrast campaigns. Nevertheless, advanced tracking such as social monitoring isn’t available.


Here’s where it gets a bit unshaven. The site and the tool are only offered in English. You can choose to alter a few of the non-editable email sections (e.g. footer and also personal privacy plan text) to among 10 languages readily available, mainly European. Support and the data base is offered in 4 languages. A little confusing, however at least there’s some initiative to support multilingual users and audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, nonetheless, there is a attribute to check the e-mail for errors (missing links, placeholder text that hasn’t been updated, etc). There’s also a device that enables you to sneak peek just how e-mails will certainly try to find particular receivers, although this didn’t seem to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are put on temporary hold for 15 days, and afterwards resent. They are moved right into a suspended bounce category if it happens once again. They have a ‘ suggested for removal’ filter available to see these, but do not remove them immediately.



Import/export offered although it’s not as simple as it could be– you require to initially enable innovative e-mail approvals under Account Settings.

Storage available for information and photos


All strategies come with limitless storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Various levels of account gain access to

of course

The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a huge amount of combinations as well as apps , nearly 400.

Touchdown Page Builder

of course

This is just readily available via their kind contractor, and it’s really standard. Rather, we ‘d advise these free landing page contractors.

Consumer Support

3.5/ 5.

There are numerous channels of support, including live conversation, phone assistance, a understanding base and also community-based assistance. I located that the chat and also phone assistance weren’t always readily available, which was a little aggravating.

Total rating.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of packages. The primary problem below, though, is that they’re asking a premium cost for a sub-premium product.

Final thought.

As Constant Contact themselves restate through their site, they are a tool for small companies. And, thus, it’s worth examining them on these terms. As pointed out over, they most definitely have sufficient of the essentials covered to please most small businesses, as well as if it were as simple as that then we would certainly suggest them more very.

The concern, these days, is that there are a lot of various other e-mail tools using a lot more than Constant Contact, as well as for a great deal much less cash. This consists of not only features, however also customer experience. For the amount you pay with Constant Contact, you can locate on your own utilizing much a lot more powerful devices such as ActiveCampaign and also GetResponse.

They do pick up points for their good deliverability rates, combinations ( especially social media assimilations), and also for allowing different gain access to degrees for separate customers. And also with recent enhancements to automations as well as reporting, and the enhancement of brand-new functions like a website home builder, it does look like they’re making an initiative to boost the product. However their lack of innovative attributes makes it difficult to recommend them over others at this cost factor. (You’ll see we don’t note them as a excellent Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly claim that there might be other rate of interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simple technique (it just features autoresponders). They also supply durable records and analysis devices. In addition to that, they are also less costly than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail marketing tools on the market. It’s readily available in 6 languages as well as includes innovative automation options and a built-in CRM.
  • GetResponse is a strong option. It includes many innovative features (e.g. a webinar tool), offers and has excellent automations among the very best spam as well as style testing tools we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the best options to Constant Contact, check it out right here. You can also experiment with our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d like to obtain right into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for little services, which will be far extra budget friendly. There are also plenty of excellent totally free CRMs to pick from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software for local business. It safely stores your client data and also offers a safe and secure means to manage your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are constantly excellent in our bi-annual deliverability tests.

Regardless of these showy numbers as well as features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for little companies. The issue, these days, is that there are plenty of various other e-mail devices providing even a lot more than Constant Contact, and for a lot less cash. For the amount you pay with Constant Contact, you can discover on your own making use of much more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplistic approach (it just includes autoresponders).

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