Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing video game given that 1995. Throughout that time, they’ve handled to become one of one of the most pre-owned email tools in the world, after Mailchimp.

One point I observed is that Constant Contact is very commonly the top choice for several various other review websites. Normally, I wonder to see if our thorough evaluation generates the very same result.

You could have taken a look at the Constant Contact evaluations supplied by users online, also, and also whilst they are rather favorable, they may not give you the whole picture. Our testimonial of Constant Contact is based on a systematic method as well as utilizes our sensible experience and knowledge of dozens of various other basic as well as sophisticated advertising automation tools.

What makes them unique is that they’ve added several attributes over the years that few of their rivals sport, such as electronic item downloads, occasion management, consultation organizing as well as social projects. These all contribute to the diverse list of e-mail alternatives offered, along with automations as well as recurring newsletters.

Constant Contact brag a marketplace with around 400 apps as well as combinations that cater to also the most niche of products. In spite of these showy numbers and functions, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a better consider Constant Contact’s ins & outs as well as check if it’s still appropriate in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, however their prices aren’t the most economical, particularly when you think about that their attributes simply aren’t that advanced. Plans begin with $9.99/ month, but this only permits 500 clients, and also rates climb quite dramatically afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our total prices guide

Cons and also pros


Is Constant Contact the ideal e-newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly unique hereof, being among the few e-mail advertising and marketing tools to allow you to take care of event tickets, invites, and registrations . Bear in mind that this feature includes its own charges: 5.4% + $0.80 for every ticket offered or deal carried out.

Not advised if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact doesn’t supply the most sophisticated automations. While they do supply caused projects, autoresponders and deserted cart projects (for Shopify only), you’ll locate that more affordable tools use comparable levels of automation– MailerLite as well as Sendinblue, for example.

Rating information


Ease of Use

Normally it’s simple to browse, though a bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve included much more functionality, some points have ended up being a little covert, as an example, automations.

Newsletter Creation


The editor is quick, but light on features, particularly in the designing division. Aside from that it’s easy to work with.


of course

This is really basic, just permitting you to place basic greetings or get in touch with details. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, fundamental automations, recurring newsletters, A/B screening, occasion registrations, coupons, polls and also surveys .

Selection and also Flexibility of Template Designs

Tolerable. There are about 200 (!) design templates to choose from, with varying levels of top quality (some are suitable, while others look a little standard and also dated). You can also start from scratch, and use a helpful feature called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s colors and also logo.

Email Marketing Automation

They provide autoresponders and also abandoned cart advocate Shopify and also WooCommerce. It also creates pre-defined call sectors based upon your customers’ interactions with your on-line store (e.g. repeat, lapsed and potential consumers). Automations based upon call triggers (e.g. e-mail opens, clicks) are additionally readily available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t truly integrate conditions and also actions as you can in many various other tools.

Listing Management

You can produce sections from get in touch with activity, listing subscription, contact information, tags, or ecommerce activity. You can also create a segment from your call understandings and also tag get in touches with based on call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, as well as it just offers a description box, standard field alternatives (which you can’t include in) and afterwards a checklist, or lists, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform as well severely, getting to one of the most popular email companies (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records and Analysis

Along with typical open and click records, spam, bounce as well as unsubscribe rates are additionally offered. You additionally get click warmth maps, and some helpful overview reports such as open and click patterns, opens by device, % of contacts engaged, and also most successful subject line. You can also compare projects. Advanced tracking such as social tracking isn’t available.


Here’s where it obtains a little bit hirsute. The website as well as the tool are just readily available in English. You can select to transform several of the non-editable email areas (e.g. footer and also personal privacy policy text) to among 10 languages offered, mostly European. Assistance and also the data base is available in 4 languages. Somewhat complicated, however a minimum of there’s some effort to sustain multilingual individuals as well as audiences.

Further Features

Spam- and also Design-Testing

Spam testing isn’t offered, nonetheless, there is a attribute to check the e-mail for mistakes ( missing out on links, placeholder message that hasn’t been updated, and so on). There’s likewise a device that allows you to preview exactly how emails will certainly seek particular recipients, although this really did not appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are positioned on momentary hold for 15 days, and after that resent. They are relocated into a suspended bounce category if it takes place once more. They have a ‘recommended for removal’ filter readily available to check out these, however do not remove them automatically.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you need to initially make it possible for innovative email approvals under Account Settings.

Storage space available for information and also images


All plans include endless storage.

Pro Features


of course

SPF as well as DKIM are supported.

Very own Domain


Different levels of account gain access to


The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a large amount of combinations and also applications , almost 400.

Landing Page Builder


This is only available through their form builder, and also it’s extremely fundamental. Rather, we ‘d recommend these totally free landing page builders.

Customer Support

3.5/ 5.

There are several channels of assistance, consisting of real-time chat, phone assistance, a knowledge base as well as community-based support. I located that the conversation and phone support weren’t constantly offered, which was a little irritating. When I had the ability to get hold of conversation assistance, however, I did find them to be responsive as well as beneficial . Bear in mind that you’ll require to call in order to cancel your subscription, which is quite frustrating.

Total rating.

3.6/ 5.

For a standard email device, Constant Contact ticks the majority of packages. The major problem right here, however, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves repeat via their site, they are a device for small businesses. And also, therefore, it’s worth reviewing them on these terms. As discussed over, they definitely have sufficient of the basics covered to please most small businesses, as well as if it were as straightforward as that then we would certainly suggest them extra highly.

The issue, these days, is that there are plenty of various other email devices using a lot more than Constant Contact, and for a whole lot less cash. This consists of not only features, however also customer experience. For the quantity you pay with Constant Contact, you could locate yourself utilizing much extra powerful devices such as ActiveCampaign and also GetResponse.

They do pick up points for their good deliverability rates, integrations ( specifically social media integrations), as well as for permitting various accessibility degrees for separate individuals. And with current enhancements to automations as well as coverage, and the addition of brand-new functions like a website builder, it does resemble they’re making an initiative to boost the product. But their absence of sophisticated functions makes it difficult to advise them over others at this cost factor. (You’ll see we don’t provide them as a good Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would frankly assert that there could be various other rate of interests at play there.

Try Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders). They likewise provide robust records and also analysis tools. In addition to that, they are even less costly than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising and marketing devices on the market. It’s readily available in 6 languages as well as comes with advanced automation options and also a integrated CRM.
  • GetResponse is a solid option. It features many innovative features (e.g. a webinar device), has exceptional automations and uses one of the most effective spam as well as layout testing tools we’ve ever before utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a thorough overview with the most effective options to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which e-newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly such as to enter the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be far better off taking a look at any one of these CRMs for small companies, which will certainly be much more economical. There are even a lot of outstanding free CRMs to select from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software application for small companies. It safely shops your client information and also supplies a safe and secure method to handle your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability tests.

Regardless of these showy numbers as well as functions, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate through their site, they are a device for little companies. The issue, these days, is that there are plenty of various other email tools providing also extra than Constant Contact, as well as for a great deal much less money. For the amount you pay with Constant Contact, you might discover on your own utilizing much extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simplified approach (it just features autoresponders).

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