Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising game given that 1995. During that time, they’ve taken care of to become one of one of the most pre-owned email devices on the planet, after Mailchimp.

One thing I saw is that Constant Contact is very frequently the top option for many other testimonial web sites. Naturally, I wonder to see if our thorough analysis creates the same end result.

You may have looked into the Constant Contact reviews used by customers online, as well, and whilst they are pretty positive, they might not give you the whole picture. Our evaluation of Constant Contact is based on a systematic strategy and uses our useful experience as well as knowledge of loads of various other easy as well as sophisticated marketing automation devices.

What makes them special is that they’ve included a number of attributes over the years that few of their competitors sport, such as digital product downloads, occasion administration, appointment scheduling and social projects. These all add to the varied checklist of e-mail options readily available, along with automations as well as reoccuring newsletters.

Constant Contact brag a market with around 400 applications and also combinations that cater to even one of the most specific niche of products. Yet in spite of these fancy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a closer take a look at Constant Contact’s ins & outs as well as inspect if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is routed towards small companies, yet their costs aren’t one of the most economical, especially when you think about that their functions simply aren’t that advanced. Plans begin with $9.99/ month, however this just enables 500 subscribers, and also prices increase quite sharply after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete prices guide

Pros and also Cons


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run events:

Constant Contact is rather unique in this regard, being just one of minority e-mail advertising and marketing tools to allow you to handle event registrations, tickets, and also invitations . Keep in mind that this attribute includes its own charges: 5.4% + $0.80 for each ticket offered or purchase performed.

Not recommended if:

You require advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not use one of the most innovative automations. While they do offer caused campaigns, autoresponders and also deserted cart campaigns (for Shopify just), you’ll locate that other more affordable devices use similar degrees of automation– MailerLite and Sendinblue, for instance.

Score details


Relieve of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can get to many areas within a couple of clicks, though as they’ve included more functionality, some points have come to be a little concealed, for example, automations.

E-newsletter Creation


The editor is fast, however light on attributes, particularly in the designing division. Aside from that it’s simple to work with.



This is extremely fundamental, just permitting you to put straightforward introductions or call details. There is no if/then/else reasoning offered.

Email types

Timeless, autoresponders, fundamental automations, persisting newsletters, A/B testing, occasion registrations, studies, polls as well as vouchers .

Selection as well as Flexibility of Template Designs

Not bad. You can also begin from scrape, as well as utilize a helpful feature called ‘Brand your email’ to auto-generate a template based on your site’s colors as well as logo design.

Email Marketing Automation

It likewise creates pre-defined call segments based on your customers’ interactions with your online shop (e.g. repeat, expired and potential consumers). Automations based on call triggers (e.g. e-mail opens, clicks) are likewise readily available.

Checklist Management

You can create sections from get in touch with task, list subscription, contact details, tags, or ecommerce activity. You can additionally produce a section from your call insights as well as tag get in touches with based upon call area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it merely supplies a description box, standard field choices (which you can not add to) and after that a list, or listings, that individuals can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform as well severely, getting to one of the most preferred e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports and Analysis

In enhancement to standard open and click reports, spam, bounce and unsubscribe prices are additionally offered. You also obtain click heat maps, and some beneficial review reports such as open and also click patterns, opens by gadget, % of calls involved, and also many effective subject line.


The device and the website are just offered in English. You can select to transform some of the non-editable email areas (e.g. footer as well as privacy plan message) to one of 10 languages available, mainly European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nevertheless, there is a attribute to examine the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been upgraded, and so on). There’s likewise a tool that enables you to sneak peek exactly how e-mails will search for certain receivers, although this really did not seem to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management


Soft bounces are placed on temporary hold for 15 days, and afterwards resent. If it takes place once again, they are moved right into a put on hold bounce classification. They have actually a ‘recommended for removal’ filter offered to see these, yet do not eliminate them automatically.



Import/export available although it’s not as straightforward as maybe– you require to first enable innovative e-mail approvals under Account Settings.

Storage offered for data and pictures


All plans come with unrestricted storage space.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Various degrees of account access


The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge quantity of applications and also integrations , virtually 400.

Touchdown Page Builder


This is just offered by means of their form builder, as well as it’s extremely standard. Instead, we would certainly advise these cost-free landing page contractors.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of real-time chat, phone support, a knowledge base as well as community-based support. However, I discovered that the conversation and phone assistance weren’t always readily available, which was a little discouraging. When I was able to get hold of chat assistance, however, I did discover them to be receptive and also helpful . Remember that you’ll require to hire order to terminate your registration, which is quite frustrating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of packages. The primary issue right here, however, is that they’re asking a costs cost for a sub-premium item.

Final thought.

As Constant Contact themselves state with their website, they are a tool for small companies. As well as, as such, it’s worth assessing them on these terms. As discussed over, they certainly have enough of the essentials covered to please most small companies, and if it were as basic as that after that we would certainly recommend them a lot more very.

The concern, nowadays, is that there are plenty of other email tools offering much more than Constant Contact, and for a lot less money. This consists of not just includes, however also customer experience. For the quantity you pay with Constant Contact, you might find yourself using much more powerful tools such as ActiveCampaign and GetResponse.

They do get points for their good deliverability rates, assimilations ( specifically social networks integrations), and also for allowing different gain access to levels for separate customers. And with recent enhancements to automations and also coverage, as well as the addition of new functions like a web site contractor, it does resemble they’re making an initiative to enhance the product. Yet their absence of innovative features makes it difficult to recommend them over others at this cost point. (You’ll see we do not provide them as a good Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly declare that there could be various other passions at play there.

Try Constant Contact now for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simple method (it just features autoresponders). They additionally supply robust records as well as evaluation tools. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one email advertising tools on the marketplace. It’s available in 6 languages as well as includes innovative automation options and a integrated CRM.
  • GetResponse is a strong option. It comes with many innovative features (e.g. a webinar device), has excellent automations as well as supplies one of the most effective spam and also design screening devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the very best alternatives to Constant Contact, check it out right here. You can also check out our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. However, at $399/month, you would certainly be far better off having a look at any one of these CRMs for small companies, which will be even more cost effective. There are also a lot of excellent free CRMs to choose from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to terminate your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software program for small companies. It safely shops your consumer information and also provides a protected way to handle your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

Despite these showy numbers as well as functions, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a device for tiny organizations. The concern, these days, is that there are plenty of other e-mail tools supplying even a lot more than Constant Contact, as well as for a lot much less cash. For the quantity you pay with Constant Contact, you could find yourself using much extra effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplistic technique (it only includes autoresponders).

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