Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising video game considering that 1995. Throughout that time, they’ve managed to become one of one of the most secondhand e-mail tools worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is very usually the leading choice for several other testimonial sites. Naturally, I am curious to see if our in-depth analysis generates the same end result.

You could have had a look at the Constant Contact reviews supplied by customers online, as well, and also whilst they are pretty positive, they might not provide you the whole picture. Our review of Constant Contact is based upon a methodical method and utilizes our sensible experience and expertise of lots of various other simple and also sophisticated advertising automation devices.

What makes them unique is that they’ve included a number of attributes over the years that few of their competitors sporting activity, such as electronic product downloads, event monitoring, consultation scheduling as well as social campaigns. These all contribute to the varied listing of email alternatives available, in addition to automations and recurring newsletters.

Constant Contact brag a marketplace with around 400 applications and combinations that accommodate also one of the most specific niche of items. In spite of these fancy numbers and attributes, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a better check out Constant Contact’s ins & outs and also inspect if it’s still appropriate in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed towards small companies, however their costs aren’t one of the most affordable, particularly when you take into consideration that their attributes simply aren’t that advanced. Strategies start from $9.99/ month, however this just permits 500 customers, as well as rates increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete rates guide

Cons and pros


Is Constant Contact the ideal e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is quite unique hereof, being one of minority email advertising and marketing tools to enable you to handle event registrations, invitations, and tickets . Keep in mind that this feature includes its very own costs: 5.4% + $0.80 for each ticket offered or transaction carried out.

Not suggested if:

You require advanced automation:

Remarkably, for the premium it bills, Constant Contact doesn’t provide one of the most sophisticated automations. While they do provide set off projects, autoresponders and deserted cart campaigns (for Shopify only), you’ll discover that other much cheaper devices offer comparable degrees of automation– MailerLite as well as Sendinblue, for example.

Score information


Reduce of Use

Normally it’s easy to browse, though a little bit dull-looking. You can get to a lot of places within a number of clicks, though as they’ve added more capability, some things have come to be a little covert, as an example, automations.

Newsletter Creation


The editor is fast, however light on features, particularly in the styling division. Besides that it’s simple to deal with.



This is extremely fundamental, just permitting you to put basic introductions or call details. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, standard automations, persisting e-newsletters, A/B screening, event enrollments, surveys, promo codes and surveys .

Option and also Flexibility of Template Designs

Tolerable. There are around 200 (!) templates to pick from, with varying degrees of quality (some are decent, while others look a little fundamental and outdated). You can additionally start from scratch, and use a convenient attribute called ‘Brand your email’ to auto-generate a theme based on your site’s colors and also logo.

Email Marketing Automation

It likewise creates pre-defined call sections based on your clients’ interactions with your on-line shop (e.g. repeat, lapsed and also possible customers). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are likewise available.

List Management

You can develop sections from get in touch with activity, list membership, call details, tags, or ecommerce activity. You can additionally create a segment from your call insights and also tag contacts based upon get in touch with area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, and also it simply supplies a description box, fundamental field choices (which you can’t contribute to) and after that a checklist, or listings, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute also terribly, getting to the most preferred e-mail providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and also Analysis

In enhancement to basic open and also click records, spam, bounce and also unsubscribe prices are likewise available. You likewise get click warm maps, and also some beneficial overview records such as open as well as click patterns, opens by tool, % of get in touches with engaged, as well as many effective subject line.


Here’s where it gets a bit hairy. The site as well as the tool are just readily available in English. You can pick to alter a few of the non-editable e-mail areas (e.g. footer and also privacy policy text) to one of 10 languages available, primarily European. Assistance as well as the knowledge base is offered in 4 languages. Slightly complicated, however a minimum of there’s some initiative to support multilingual users and also target markets.

Further Features

Spam- and also Design-Testing

Spam testing isn’t available, nevertheless, there is a function to examine the email for errors (missing links, placeholder message that hasn’t been upgraded, etc). There’s also a tool that permits you to sneak peek how e-mails will try to find particular receivers, although this really did not appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are positioned on short-term hold for 15 days, and after that dislike. If it takes place once again, they are moved into a put on hold bounce category. They have actually a ‘ advised for elimination’ filter readily available to see these, but do not eliminate them immediately.


of course

Import/export available although it’s not as uncomplicated as maybe– you require to initially enable sophisticated e-mail approvals under Account Settings.

Storage space offered for data as well as images


All plans come with unrestricted storage space.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Various degrees of account accessibility


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact supply a large amount of applications as well as integrations , almost 400.

Landing Page Builder

of course

This is just offered through their form building contractor, and it’s very basic. Rather, we would certainly suggest these complimentary landing web page builders.

Consumer Support

3.5/ 5.

There are numerous channels of support, including online chat, phone support, a knowledge base and community-based assistance. I located that the conversation as well as phone support weren’t constantly available, which was a little irritating. When I had the ability to get hold of conversation support, nonetheless, I did locate them to be receptive as well as useful . Bear in mind that you’ll require to contact order to terminate your membership, which is quite frustrating.

General rating.

3.6/ 5.

For a basic email tool, Constant Contact ticks most of the boxes. The primary problem below, however, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves reiterate through their website, they are a tool for small businesses. And, therefore, it’s worth examining them on these terms. As pointed out over, they certainly have sufficient of the fundamentals covered to please most local business, and also if it were as straightforward as that after that we would certainly advise them much more extremely.

The concern, nowadays, is that there are lots of various other email tools supplying even more than Constant Contact, and for a lot much less cash. This includes not only features, yet likewise individual experience. As a matter of fact, for the amount you pay with Constant Contact, you could find yourself utilizing much more powerful tools such as ActiveCampaign and GetResponse.

They do get factors for their decent deliverability prices, assimilations ( specifically social networks assimilations), and for enabling different gain access to levels for separate customers. As well as with current improvements to automations as well as coverage, as well as the enhancement of new features like a internet site contractor, it does appear like they’re making an effort to boost the product. Their absence of sophisticated attributes makes it difficult to advise them over others at this rate point. (You’ll see we don’t list them as a great Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly claim that there might be other interests at play there.

Try Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplistic approach (it only includes autoresponders). They also supply durable reports and analysis tools. They are also less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail marketing devices on the marketplace. It’s offered in 6 languages as well as comes with advanced automation alternatives and a built-in CRM.
  • GetResponse is a strong option. It includes many sophisticated features (e.g. a webinar tool), has excellent automations and offers one of the most effective spam and also style testing tools we’ve ever before utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the most effective choices to Constant Contact, check it out right here. You can also try out our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to get into the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for small services, which will certainly be far much more budget friendly. There are also plenty of exceptional totally free CRMs to select from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software application for local business. It safely stores your customer information and offers a secure way to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability examinations.

Regardless of these fancy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat with their site, they are a device for small organizations. The issue, these days, is that there are plenty of various other e-mail devices using also a lot more than Constant Contact, as well as for a lot much less money. For the quantity you pay with Constant Contact, you can find yourself making use of much extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplistic technique (it just features autoresponders).

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