Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Excel

Constant Contact have actually been in the e-mail marketing video game since 1995. During that time, they’ve taken care of to become one of the most pre-owned email devices on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is very frequently the top selection for lots of various other evaluation sites. Naturally, I wonder to see if our thorough analysis generates the same outcome.

You could have had a look at the Constant Contact evaluations supplied by customers online, also, and also whilst they are quite positive, they might not give you the whole picture. Our testimonial of Constant Contact is based on a methodical approach and uses our sensible experience and expertise of lots of other straightforward as well as sophisticated advertising automation tools.

What makes them unique is that they’ve included a number of attributes over the years that few of their competitors sport, such as electronic product downloads, occasion administration, consultation scheduling and also social campaigns. These all contribute to the varied list of email options offered, in addition to automations and also recurring newsletters.

Constant Contact boast a market with around 400 applications and combinations that cater to even one of the most specific niche of items. Yet in spite of these flashy numbers as well as features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient factor for us to take a better take a look at Constant Contact’s ins & outs and also examine if it’s still pertinent in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed towards local business, but their rates aren’t the most cost effective, particularly when you consider that their functions just aren’t that progressed. Plans start from $9.99/ month, however this just enables 500 clients, and also costs increase quite greatly afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our full prices overview

Pros and also Cons


Is Constant Contact the best newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite distinct hereof, being among the few email advertising tools to allow you to take care of occasion registrations, invites, as well as tickets . Remember that this feature features its own costs: 5.4% + $0.80 for each ticket offered or purchase conducted.

Not advised if:

You require advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not offer one of the most sophisticated automations. While they do provide triggered projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll find that other more affordable tools provide similar degrees of automation– MailerLite and also Sendinblue, for instance.

Score details


Relieve of Use

Normally it’s simple to navigate, though a little bit dull-looking. You can get to many places within a number of clicks, though as they’ve included more performance, some things have actually ended up being a little surprise, as an example, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, particularly in the styling department. Besides that it’s simple to deal with.



This is very basic, just allowing you to insert basic introductions or get in touch with details. There is no if/then/else reasoning offered.

Email kinds

Timeless, autoresponders, basic automations, persisting newsletters, A/B testing, occasion enrollments, studies, polls and also coupons .

Choice as well as Flexibility of Template Designs

Not bad. There are about 200 (!) templates to pick from, with differing levels of top quality (some are suitable, while others look a little standard and also dated). You can additionally start from scratch, and utilize a handy attribute called ‘Brand your e-mail’ to auto-generate a layout based on your web site’s colors and also logo.

Email Marketing Automation

They use autoresponders and deserted cart campaigns for Shopify as well as WooCommerce. It also produces pre-defined call sectors based upon your consumers’ interactions with your on the internet store (e.g. repeat, expired as well as potential clients). Automations based upon get in touch with triggers (e.g. email opens, clicks) are also available. It’s worth noting that the automations aren’t one of the most flexible, as you can not truly combine problems as well as activities as you can in many other devices.

List Management

You can create segments from call activity, checklist subscription, contact information, tags, or ecommerce activity. You can likewise create a segment from your call understandings and tag get in touches with based upon call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the kind, and also it simply offers a summary box, basic field options (which you can’t add to) and afterwards a checklist, or lists, that individuals can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do as well severely, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Records and also Analysis

Along with standard open and click records, spam, bounce as well as unsubscribe prices are likewise offered. You also obtain click warm maps, and some helpful introduction reports such as open and click fads, opens by gadget, % of contacts involved, and also the majority of effective subject line. You can also compare campaigns. Nonetheless, advanced tracking such as social tracking isn’t readily available.


The website and also the device are only offered in English. You can select to alter some of the non-editable e-mail sections (e.g. footer and privacy policy text) to one of 10 languages offered, mostly European.

Further Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a feature to examine the email for mistakes (missing links, placeholder message that hasn’t been upgraded, etc). There’s likewise a tool that permits you to preview just how e-mails will look for particular receivers, although this didn’t seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on short-term hold for 15 days, and then feel bitter. They are moved into a put on hold bounce classification if it takes place once more. They have a ‘ suggested for elimination’ filter offered to view these, however don’t remove them immediately.



Import/export available although it’s not as uncomplicated as maybe– you require to initially allow innovative email approvals under Account Settings.

Storage space offered for pictures and also information


All plans come with endless storage.

Pro Features


of course

SPF and also DKIM are sustained.

Very own Domain


Different degrees of account access


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a enormous quantity of integrations and also applications , nearly 400.

Landing Page Builder


This is just readily available through their form home builder, and it’s really fundamental. Rather, we would certainly suggest these totally free touchdown web page home builders.

Client Support

3.5/ 5.

There are several channels of support, consisting of real-time conversation, phone assistance, a knowledge base and community-based support. I found that the chat and also phone support weren’t always readily available, which was a little irritating. When I was able to get hold of conversation support, however, I did locate them to be receptive and helpful . Bear in mind that you’ll need to call in order to terminate your registration, which is quite irritating.

Total score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of the boxes. The main concern right here, though, is that they’re asking a costs rate for a sub-premium item.

Final thought.

As Constant Contact themselves restate through their site, they are a device for local business. And, as such, it’s worth evaluating them on these terms. As pointed out above, they most definitely have enough of the essentials covered to satisfy most small companies, and if it were as basic as that after that we ‘d advise them extra very.

The concern, nowadays, is that there are lots of other e-mail tools offering even more than Constant Contact, as well as for a lot less cash. This includes not only features, yet also individual experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself using a lot more powerful devices such as ActiveCampaign and GetResponse.

They do get points for their respectable deliverability rates, assimilations ( especially social media integrations), and also for allowing different accessibility levels for separate users. And also with recent enhancements to automations as well as reporting, as well as the addition of new features like a web site builder, it does appear like they’re making an initiative to boost the product. Their lack of innovative features makes it challenging to recommend them over others at this cost point. (You’ll see we do not detail them as a excellent Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly declare that there could be other interests at play there.

Try Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simple approach (it only includes autoresponders). They additionally provide robust records and evaluation tools. In addition to that, they are even less costly than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email marketing tools on the market. It’s readily available in 6 languages and includes advanced automation alternatives as well as a built-in CRM.
  • GetResponse is a strong choice. It features many innovative functions (e.g. a webinar device), has exceptional automations and also offers one of the most effective spam and also layout testing tools we’ve ever utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a in-depth overview with the very best options to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain right into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be much better off taking a look at any one of these CRMs for small businesses, which will certainly be much more inexpensive. There are also lots of exceptional cost-free CRMs to choose from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to terminate your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software application for small companies. It securely shops your customer data and uses a protected means to handle your customers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are regularly excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers and attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate via their site, they are a device for small organizations. The problem, these days, is that there are lots of various other e-mail devices providing also a lot more than Constant Contact, and also for a great deal much less money. For the amount you pay with Constant Contact, you might locate on your own using a lot extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and also it can not be compared to Constant Contact’s simplistic technique (it only includes autoresponders).

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