Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising game because 1995. Throughout that time, they’ve managed to become one of one of the most pre-owned email tools worldwide, after Mailchimp.

Something I saw is that Constant Contact is very commonly the top choice for many other evaluation sites. Normally, I wonder to see if our thorough evaluation produces the same end result.

You may have had a look at the Constant Contact evaluations provided by users online, as well, and also whilst they are pretty positive, they might not provide you the whole picture. Our review of Constant Contact is based upon a systematic technique and also uses our practical experience and also knowledge of dozens of other straightforward as well as innovative advertising automation devices.

What makes them special is that they’ve included numerous functions for many years that few of their rivals sport, such as electronic product downloads, occasion administration, visit organizing and social campaigns. These all add to the diverse checklist of e-mail options available, along with automations as well as recurring e-newsletters.

Constant Contact brag a industry with around 400 applications and also combinations that accommodate even the most specific niche of items. Regardless of these flashy numbers as well as features, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough reason for us to take a closer look at Constant Contact’s outs & ins and also check if it’s still relevant in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, but their costs aren’t the most affordable, particularly when you think about that their functions just aren’t that progressed. Plans start from $9.99/ month, yet this just permits 500 subscribers, and rates increase pretty dramatically after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total prices overview

Pros and Cons


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly unique in this regard, being one of the few email advertising devices to allow you to manage occasion tickets, registrations, as well as invites . Bear in mind that this function includes its own costs: 5.4% + $0.80 for each and every ticket sold or transaction performed.

Not suggested if:

You require sophisticated automation:

Remarkably, for the premium it bills, Constant Contact doesn’t provide the most sophisticated automations. While they do offer triggered campaigns, autoresponders and also abandoned cart projects (for Shopify just), you’ll locate that other much cheaper devices offer comparable levels of automation– MailerLite and also Sendinblue, for instance.

Rating information


Reduce of Use

Typically it’s easy to browse, though a bit dull-looking. You can reach the majority of locations within a couple of clicks, though as they’ve included a lot more performance, some points have actually come to be a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, yet light on functions, particularly in the designing division. In addition to that it’s simple to collaborate with.



This is extremely fundamental, just enabling you to place simple introductions or contact information. There is no if/then/else logic readily available.

Email types

Classic, autoresponders, fundamental automations, recurring e-newsletters, A/B screening, event registrations, surveys, polls and also vouchers .

Choice as well as Flexibility of Template Designs

Not poor. You can additionally begin from scrape, and make use of a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based on your website’s colors and also logo.

Email Marketing Automation

It also generates pre-defined get in touch with segments based on your customers’ interactions with your on the internet store (e.g. repeat, lapsed as well as possible consumers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are also available.

Checklist Management

You can produce sections from call task, list subscription, get in touch with details, tags, or ecommerce task. You can likewise develop a segment from your call insights and also tag calls based on contact field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it merely provides a description box, basic area choices (which you can’t add to) and then a checklist, or checklists, that individuals can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute too terribly, getting to one of the most popular email suppliers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Records as well as Analysis

In addition to standard open and click records, spam, bounce and unsubscribe rates are additionally offered. You also obtain click warm maps, and also some helpful overview records such as open and click patterns, opens up by gadget, % of get in touches with involved, and also most successful subject line.


Here’s where it obtains a little bit hairy. The tool as well as the site are only readily available in English. You can select to alter some of the non-editable e-mail areas (e.g. footer and privacy plan text) to among 10 languages available, mostly European. Support and the data base is offered in 4 languages. A little complex, yet a minimum of there’s some effort to support multilingual users and audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t offered, however, there is a attribute to examine the e-mail for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s also a device that allows you to sneak peek exactly how e-mails will certainly search for details receivers, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on temporary hold for 15 days, and after that resent. If it happens once again, they are relocated right into a suspended bounce category. They have actually a ‘ suggested for removal’ filter offered to check out these, however do not remove them immediately.



Import/export offered although it’s not as straightforward as it could be– you need to initially make it possible for advanced e-mail approvals under Account Settings.

Storage space readily available for information and photos


All plans include limitless storage.

Pro Features



SPF and DKIM are supported.

Very own Domain


Various degrees of account accessibility

of course

The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a massive amount of assimilations as well as apps , nearly 400.

Touchdown Page Builder


This is only readily available through their kind builder, and it’s extremely basic. Instead, we ‘d recommend these free touchdown page builders.

Client Support

3.5/ 5.

There are a number of networks of support, consisting of real-time conversation, phone assistance, a knowledge base and community-based assistance. Nevertheless, I found that the conversation and also phone support weren’t constantly offered, which was a little aggravating. When I was able to acquire chat assistance, nonetheless, I did discover them to be beneficial and also responsive . Bear in mind that you’ll require to contact order to terminate your subscription, which is rather aggravating.

Overall rating.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of the boxes. The primary problem below, though, is that they’re asking a costs rate for a sub-premium item.

Final thought.

As Constant Contact themselves state through their site, they are a tool for small companies. And, as such, it’s worth evaluating them on these terms. As discussed above, they certainly have sufficient of the fundamentals covered to satisfy most small companies, and if it were as simple as that then we would certainly suggest them much more very.

The concern, these days, is that there are a lot of other e-mail devices using even more than Constant Contact, as well as for a whole lot less money. This consists of not just includes, yet additionally individual experience. Actually, for the amount you pay with Constant Contact, you could find yourself making use of a lot more powerful tools such as ActiveCampaign as well as GetResponse.

As well as with recent improvements to automations and also coverage, as well as the enhancement of new attributes like a internet site contractor, it does look like they’re making an effort to improve the item. Their lack of innovative functions makes it difficult to advise them over others at this rate point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly declare that there could be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simplistic strategy (it only includes autoresponders). They additionally supply robust reports and also evaluation tools. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail advertising tools on the marketplace. It’s readily available in 6 languages and comes with sophisticated automation choices and a integrated CRM.
  • GetResponse is a solid choice. It includes many advanced functions (e.g. a webinar device), has superb automations as well as uses one of the best spam and layout screening tools we’ve ever made use of. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a in-depth guide with the best options to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a look at any of these CRMs for small businesses, which will be much much more cost effective. There are also lots of superb totally free CRMs to select from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software program for small businesses. It safely stores your customer data and offers a safe means to handle your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are constantly excellent in our bi-annual deliverability tests.

Despite these flashy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate with their website, they are a device for little services. The issue, these days, is that there are plenty of other email tools using also more than Constant Contact, and also for a lot much less cash. For the quantity you pay with Constant Contact, you might discover yourself utilizing much a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can not be compared to Constant Contact’s simple technique (it just features autoresponders).

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