Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Faq 1773

Constant Contact have remained in the e-mail advertising and marketing video game considering that 1995. During that time, they’ve managed to turn into one of the most secondhand e-mail tools in the world, after Mailchimp.

One point I saw is that Constant Contact is extremely often the leading option for numerous other testimonial web sites. Naturally, I am curious to see if our detailed analysis generates the same outcome.

You might have had a look at the Constant Contact reviews used by users online, too, as well as whilst they are quite positive, they may not offer you the whole picture. Our review of Constant Contact is based upon a methodical strategy and uses our useful experience and understanding of dozens of other straightforward as well as advanced advertising automation tools.

What makes them unique is that they’ve included a number of attributes for many years that few of their rivals sport, such as digital product downloads, occasion management, visit scheduling and social projects. These all include in the varied checklist of email options available, along with automations and also recurring e-newsletters.

Constant Contact boast a marketplace with around 400 apps and integrations that accommodate also the most specific niche of products. Yet regardless of these showy numbers and functions, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a closer look at Constant Contact’s ins & outs as well as inspect.
Discover listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, however their costs aren’t one of the most budget friendly, especially when you take into consideration that their attributes just aren’t that progressed. Plans start from $9.99/ month, yet this only allows for 500 subscribers, as well as costs increase quite greatly after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our full rates overview

Cons and pros


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run events:

Constant Contact is quite distinct in this regard, being one of minority e-mail marketing devices to allow you to handle event tickets, invites, and registrations . Keep in mind that this function includes its own fees: 5.4% + $0.80 for each ticket sold or deal performed.

Not recommended if:

You require innovative automation:

Remarkably, for the costs it bills, Constant Contact does not offer one of the most advanced automations. While they do use set off campaigns, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll discover that other much less expensive tools use similar degrees of automation– MailerLite and Sendinblue.

Rating information


Reduce of Use

Normally it’s simple to navigate, though a little bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve included a lot more capability, some points have actually become a little surprise, for instance, automations.

E-newsletter Creation


The editor is quick, however light on attributes, specifically in the styling division. In addition to that it’s simple to work with.



This is extremely standard, only permitting you to place straightforward greetings or call details. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, basic automations, persisting e-newsletters, A/B screening, event enrollments, surveys, surveys and also vouchers .

Option and also Flexibility of Template Designs

Not negative. You can likewise start from scratch, and also use a convenient attribute called ‘Brand your e-mail’ to auto-generate a layout based on your site’s shades and logo design.

Email Marketing Automation

They supply autoresponders and also abandoned cart advocate Shopify and also WooCommerce. It additionally generates pre-defined get in touch with segments based upon your customers’ interactions with your online shop (e.g. repeat, lapsed as well as possible consumers). Automations based on call triggers (e.g. e-mail opens up, clicks) are also offered. It’s worth keeping in mind that the automations aren’t the most versatile, as you can not truly incorporate problems and also activities as you can in several various other devices.

Listing Management

You can create sections from get in touch with activity, checklist subscription, get in touch with details, tags, or ecommerce activity. You can also create a sector from your call understandings and also tag contacts based upon get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, and also it just supplies a description box, fundamental field alternatives (which you can’t contribute to) and afterwards a listing, or listings, that individuals can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out as well terribly, reaching one of the most preferred email service providers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records and also Analysis

In addition to common open and also click records, spam, bounce and unsubscribe rates are additionally readily available. You also obtain click heat maps, and some useful introduction records such as open and click fads, opens up by tool, % of get in touches with engaged, and the majority of successful subject line.


Right here’s where it obtains a little bit hairy. The tool and also the website are just available in English. You can choose to change several of the non-editable e-mail sections (e.g. footer as well as privacy policy text) to among 10 languages readily available, mostly European. Assistance as well as the knowledge base is readily available in 4 languages. Somewhat complex, yet at the very least there’s some effort to sustain multilingual individuals and audiences.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a function to inspect the e-mail for errors ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s likewise a device that enables you to sneak peek how emails will look for specific recipients, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are put on momentary hold for 15 days, and afterwards dislike. If it happens again, they are relocated into a put on hold bounce category. They have actually a ‘ advised for elimination’ filter offered to check out these, yet do not remove them immediately.



Import/export available although it’s not as straightforward as it could be– you require to initially allow innovative e-mail permissions under Account Settings.

Storage available for images as well as data


All strategies come with unlimited storage.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Different degrees of account accessibility


The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a huge quantity of assimilations and also applications , virtually 400.

Touchdown Page Builder

of course

This is only available through their form contractor, and it’s extremely basic. Rather, we ‘d advise these complimentary landing web page contractors.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, including real-time chat, phone assistance, a understanding base and community-based assistance. I found that the conversation as well as phone support weren’t constantly offered, which was a little discouraging.

Overall rating.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of the boxes. The major concern here, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves state with their website, they are a device for local business. As well as, thus, it’s worth assessing them on these terms. As pointed out above, they certainly have enough of the basics covered to satisfy most local business, as well as if it were as easy as that after that we ‘d recommend them extra very.

The issue, these days, is that there are plenty of other email devices offering even more than Constant Contact, as well as for a whole lot much less cash. This consists of not just includes, but additionally individual experience. For the quantity you pay with Constant Contact, you might locate on your own making use of a lot extra powerful devices such as ActiveCampaign and GetResponse.

They do get points for their decent deliverability rates, integrations ( especially social networks assimilations), as well as for allowing various access degrees for separate customers. And with current enhancements to automations and coverage, as well as the addition of new attributes like a web site builder, it does appear like they’re making an effort to boost the product. Yet their absence of sophisticated attributes makes it challenging to advise them over others at this cost factor. (You’ll see we do not list them as a great Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly claim that there may be various other rate of interests at play there.

Try Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplistic method (it only includes autoresponders). They likewise provide durable reports as well as analysis devices. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is among the least expensive all-in-one e-mail marketing devices on the market. It’s offered in 6 languages as well as comes with innovative automation choices and a integrated CRM.
  • GetResponse is a strong choice. It comes with several innovative features (e.g. a webinar tool), offers and has outstanding automations one of the very best spam and design testing devices we’ve ever made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive guide with the most effective choices to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d like to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for tiny businesses, which will be far extra budget friendly. There are even plenty of excellent complimentary CRMs to choose from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software for small companies. It safely stores your consumer data as well as provides a safe and secure method to manage your customers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

Despite these showy numbers and also attributes, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state through their site, they are a device for tiny businesses. The issue, these days, is that there are plenty of other email devices using even extra than Constant Contact, and also for a great deal less money. For the quantity you pay with Constant Contact, you might find on your own using a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simplified method (it just features autoresponders).

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