Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Faq 2227

Constant Contact have remained in the email advertising and marketing video game considering that 1995. During that time, they’ve handled to turn into one of the most previously owned e-mail devices worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is extremely usually the top selection for lots of various other testimonial websites. Normally, I wonder to see if our detailed evaluation creates the very same end result.

You might have looked into the Constant Contact reviews offered by users online, as well, and also whilst they are quite positive, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a methodical approach as well as uses our functional experience as well as knowledge of dozens of other basic and also innovative advertising and marketing automation devices.

What makes them unique is that they’ve included a number of attributes throughout the years that few of their competitors sport, such as digital item downloads, event monitoring, appointment scheduling and also social projects. These all include in the varied checklist of email alternatives available, in addition to automations as well as recurring e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also integrations that deal with also the most particular niche of products. Despite these fancy numbers as well as features, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a better consider Constant Contact’s outs & ins and check if it’s still pertinent in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards local business, but their costs aren’t one of the most economical, specifically when you consider that their functions simply aren’t that progressed. Strategies start from $9.99/ month, however this only allows for 500 subscribers, and prices increase pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our total prices overview

Pros and Cons


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly special in this regard, being among minority email marketing tools to permit you to take care of event invites, registrations, as well as tickets . Remember that this function comes with its own fees: 5.4% + $0.80 for each ticket marketed or purchase carried out.

Not suggested if:

You need innovative automation:

Surprisingly, for the costs it charges, Constant Contact does not provide one of the most sophisticated automations. While they do use triggered campaigns, autoresponders and deserted cart campaigns (for Shopify only), you’ll find that much cheaper tools supply similar degrees of automation– MailerLite and also Sendinblue, as an example.

Score details


Relieve of Use

Usually it’s simple to browse, though a bit dull-looking. You can reach many areas within a number of clicks, though as they’ve added a lot more capability, some points have actually become a little surprise, as an example, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, especially in the designing division. In addition to that it’s simple to work with.



This is really standard, only allowing you to place simple introductions or contact information. There is no if/then/else reasoning available.

Email types

Traditional, autoresponders, standard automations, persisting newsletters, A/B testing, occasion enrollments, surveys, coupons as well as surveys .

Option and also Flexibility of Template Designs

Tolerable. There are about 200 (!) layouts to pick from, with differing levels of quality (some are respectable, while others look a little basic as well as dated). You can additionally go back to square one, and use a convenient function called ‘Brand your email’ to auto-generate a theme based upon your internet site’s colors and logo design.

Email Marketing Automation

It additionally creates pre-defined get in touch with sectors based on your customers’ interactions with your online store (e.g. repeat, expired as well as prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are additionally offered.

Checklist Management

You can develop segments from contact task, checklist subscription, contact details, tags, or ecommerce activity. You can additionally produce a segment from your contact insights and also tag contacts based upon get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, and it merely offers a summary box, standard area choices (which you can not contribute to) and afterwards a list, or checklists, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do too severely, getting to the most popular email companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and Analysis

Along with basic open and also click records, spam, bounce and unsubscribe rates are likewise readily available. You additionally get click heat maps, and some helpful introduction reports such as open and click trends, opens up by device, % of calls involved, and also a lot of successful subject line. You can additionally contrast campaigns. However, progressed tracking such as social monitoring isn’t offered.


The device and the site are only readily available in English. You can choose to alter some of the non-editable email sections (e.g. footer as well as privacy plan message) to one of 10 languages available, mostly European.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t available, however, there is a function to examine the e-mail for errors (missing links, placeholder message that hasn’t been updated, and so on). There’s additionally a device that allows you to sneak peek how emails will search for certain receivers, although this really did not appear to function when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and then dislike. They are moved into a suspended bounce category if it occurs once again. They have a ‘ suggested for elimination’ filter available to watch these, but don’t remove them immediately.



Import/export readily available although it’s not as simple as it could be– you need to first make it possible for advanced email approvals under Account Settings.

Storage space readily available for pictures as well as information


All plans come with endless storage space.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Various degrees of account gain access to


The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a large quantity of integrations and applications , almost 400.

Touchdown Page Builder


This is only available through their kind building contractor, as well as it’s very standard. Rather, we would certainly suggest these free landing page building contractors.

Consumer Support

3.5/ 5.

There are a number of channels of assistance, including live chat, phone support, a knowledge base and also community-based assistance. I located that the chat and also phone support weren’t constantly available, which was a little aggravating.

General rating.

3.6/ 5.

For a basic email device, Constant Contact ticks most of packages. The major issue below, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves state with their site, they are a tool for small businesses. As well as, as such, it’s worth examining them on these terms. As stated above, they certainly have enough of the essentials covered to please most small businesses, and if it were as easy as that after that we would certainly recommend them extra very.

The problem, nowadays, is that there are lots of various other email tools using much more than Constant Contact, and also for a whole lot less cash. This includes not only includes, but likewise customer experience. Actually, for the amount you pay with Constant Contact, you could find yourself utilizing far more effective tools such as ActiveCampaign as well as GetResponse.

And with current improvements to automations and also coverage, and also the addition of brand-new attributes like a site builder, it does look like they’re making an initiative to boost the item. Their absence of sophisticated attributes makes it hard to recommend them over others at this price factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly assert that there could be various other interests at play there.

Attempt Constant Contact now free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simplistic approach (it only includes autoresponders). They also supply durable records as well as evaluation devices. They are also less expensive than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail advertising and marketing devices on the marketplace. It’s offered in 6 languages as well as includes sophisticated automation options and a integrated CRM.
  • GetResponse is a strong alternative. It features numerous innovative attributes (e.g. a webinar device), uses and has outstanding automations one of the most effective spam and style screening tools we’ve ever utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive guide with the very best choices to Constant Contact, check it out right here. You can likewise try out our Smart Finder to see which newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a look at any of these CRMs for small companies, which will be much more cost effective. There are also lots of superb cost-free CRMs to select from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software for small companies. It safely stores your consumer data and offers a safe and secure means to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability tests.

Regardless of these showy numbers as well as features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their site, they are a tool for little services. The issue, these days, is that there are plenty of various other e-mail devices providing even much more than Constant Contact, as well as for a whole lot much less money. For the amount you pay with Constant Contact, you might discover yourself making use of a lot more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simplistic method (it only features autoresponders).

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