Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising and marketing video game considering that 1995. Throughout that time, they’ve managed to become one of one of the most used email tools in the world, after Mailchimp.

One thing I noticed is that Constant Contact is really typically the leading selection for lots of other review sites. Naturally, I am curious to see if our in-depth evaluation produces the same result.

You could have taken a look at the Constant Contact evaluations provided by individuals online, too, as well as whilst they are rather favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical approach and also utilizes our useful experience as well as expertise of dozens of other basic and also advanced advertising and marketing automation tools.

What makes them unique is that they’ve included a number of features over the years that few of their rivals sporting activity, such as electronic product downloads, occasion management, consultation scheduling and social projects. These all include in the diverse checklist of e-mail choices offered, along with automations as well as reoccuring newsletters.

Constant Contact brag a market with around 400 apps and also combinations that satisfy even the most particular niche of items. Yet in spite of these fancy numbers and attributes, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a closer look at Constant Contact’s outs & ins and also examine.
Discover listed below!

Constant Contact Summary

Constant Contact is guided towards local business, however their rates aren’t the most economical, especially when you consider that their functions just aren’t that progressed. Strategies start from $9.99/ month, but this only permits 500 clients, as well as prices rise rather greatly after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our complete prices guide

Cons as well as pros


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite unique hereof, being just one of minority e-mail advertising and marketing tools to allow you to manage event invitations, tickets, and registrations . Keep in mind that this feature includes its very own costs: 5.4% + $0.80 for each and every ticket sold or deal conducted.

Not advised if:

You need innovative automation:

Remarkably, for the premium it bills, Constant Contact doesn’t offer one of the most sophisticated automations. While they do use set off projects, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll locate that other much less costly devices supply comparable levels of automation– MailerLite as well as Sendinblue.

Rating information


Relieve of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can get to most locations within a number of clicks, though as they’ve included extra capability, some points have actually ended up being a little concealed, as an example, automations.

E-newsletter Creation


The editor is fast, yet light on functions, particularly in the designing division. Aside from that it’s simple to work with.



This is very basic, just allowing you to insert simple greetings or get in touch with information. There is no if/then/else logic offered.

Email types

Classic, autoresponders, standard automations, repeating newsletters, A/B testing, occasion enrollments, surveys, promo codes and also surveys .

Option as well as Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to choose from, with differing levels of quality (some are good, while others look a little fundamental as well as outdated). You can also start from scratch, as well as make use of a useful feature called ‘Brand your email’ to auto-generate a template based upon your web site’s colors and logo.

Email Marketing Automation

It likewise generates pre-defined contact segments based on your customers’ interactions with your online shop (e.g. repeat, lapsed and possible customers). Automations based on contact triggers (e.g. e-mail opens, clicks) are also available.

Checklist Management

You can develop sections from get in touch with activity, listing subscription, get in touch with details, tags, or ecommerce task. You can also produce a segment from your call insights and tag contacts based on get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and also it simply provides a description box, standard field options (which you can not add to) and after that a listing, or listings, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not execute as well terribly, getting to the most prominent email providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and also Analysis

Along with conventional open and click reports, spam, bounce as well as unsubscribe prices are also readily available. You additionally get click heat maps, and also some helpful introduction reports such as open and also click trends, opens up by gadget, % of calls engaged, and the majority of successful subject line. You can also compare campaigns. Advanced tracking such as social monitoring isn’t readily available.


Below’s where it gets a little bit hirsute. The website and also the device are just available in English. You can select to transform a few of the non-editable e-mail areas (e.g. footer as well as privacy plan message) to one of 10 languages available, mainly European. Support as well as the knowledge base is readily available in 4 languages. A little confusing, yet at least there’s some effort to sustain multilingual individuals and target markets.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a feature to inspect the e-mail for errors (missing links, placeholder text that hasn’t been updated, and so on). There’s also a tool that allows you to sneak peek exactly how e-mails will look for specific receivers, although this really did not appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and after that resent. They are relocated right into a suspended bounce classification if it happens once again. They have actually a ‘ advised for elimination’ filter available to see these, yet do not eliminate them immediately.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you require to first allow advanced e-mail approvals under Account Settings.

Storage space offered for images as well as information


All strategies include endless storage.

Pro Features



SPF and DKIM are supported.

Very own Domain


Different levels of account access

of course

The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a massive amount of integrations and applications , almost 400.

Landing Page Builder


This is only offered using their form home builder, and it’s very basic. Instead, we would certainly advise these free landing web page builders.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, including online conversation, phone assistance, a knowledge base and community-based support. I found that the conversation as well as phone assistance weren’t always offered, which was a little discouraging. When I was able to get hold of chat assistance, however, I did locate them to be valuable as well as receptive . Keep in mind that you’ll need to call in order to cancel your subscription, which is pretty irritating.

General score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks most of the boxes. The primary problem right here, though, is that they’re asking a costs cost for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate through their website, they are a device for local business. As well as, therefore, it’s worth examining them on these terms. As stated over, they absolutely have enough of the fundamentals covered to satisfy most small businesses, and also if it were as basic as that then we would certainly advise them much more extremely.

The concern, these days, is that there are a lot of other email devices supplying even more than Constant Contact, as well as for a lot less money. This consists of not just features, however also individual experience. For the amount you pay with Constant Contact, you can locate yourself making use of a lot extra effective devices such as ActiveCampaign and GetResponse.

They do pick up points for their decent deliverability rates, assimilations ( especially social media sites combinations), and for allowing different access degrees for separate customers. And with current improvements to automations as well as reporting, and the enhancement of brand-new attributes like a web site home builder, it does resemble they’re making an effort to boost the item. However their absence of advanced attributes makes it tough to advise them over others at this rate factor. (You’ll see we do not list them as a great Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly assert that there could be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simple technique (it just features autoresponders). They additionally provide durable records as well as evaluation tools. On top of that, they are even more affordable than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising devices on the marketplace. It’s available in 6 languages as well as includes sophisticated automation options and a built-in CRM.
  • GetResponse is a strong choice. It comes with many innovative features (e.g. a webinar device), has excellent automations and uses among the best spam and also layout testing tools we’ve ever before used. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive guide with the most effective alternatives to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d like to obtain right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be much better off having a look at any of these CRMs for local business, which will certainly be far more economical. There are also plenty of excellent free CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for small companies. It securely stores your client information as well as supplies a safe method to manage your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability tests.

In spite of these showy numbers and also features, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a tool for little businesses. The concern, these days, is that there are lots of various other email tools providing also much more than Constant Contact, and also for a great deal much less cash. For the quantity you pay with Constant Contact, you can find yourself using a lot a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simplistic technique (it just includes autoresponders).

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