Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact For Direct Mail

Constant Contact have remained in the email marketing game because 1995. During that time, they’ve handled to become one of the most used e-mail tools in the world, after Mailchimp.

One thing I observed is that Constant Contact is extremely usually the top choice for numerous various other review sites. Naturally, I am curious to see if our in-depth evaluation produces the very same result.

You could have had a look at the Constant Contact reviews provided by users online, as well, and also whilst they are pretty favorable, they might not offer you the whole picture. Our review of Constant Contact is based on a systematic method and also uses our functional experience and also understanding of lots of various other basic and also innovative advertising automation tools.

What makes them special is that they’ve included numerous functions for many years that few of their competitors sporting activity, such as electronic product downloads, event monitoring, appointment organizing and social campaigns. These all add to the varied checklist of e-mail alternatives available, in addition to automations and recurring newsletters.

Constant Contact brag a market with around 400 applications and integrations that deal with even the most specific niche of products. Yet despite these flashy numbers as well as features, passion in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient factor for us to take a closer check out Constant Contact’s outs & ins and check if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, yet their costs aren’t one of the most budget-friendly, specifically when you consider that their functions just aren’t that advanced. Plans start from $9.99/ month, yet this only enables 500 customers, as well as costs climb rather greatly afterwards.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our total rates overview

Pros as well as Cons


Is Constant Contact the best newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly distinct in this regard, being among the few e-mail marketing tools to permit you to manage event invitations, tickets, as well as registrations . Bear in mind that this attribute includes its own costs: 5.4% + $0.80 for each ticket sold or transaction carried out.

Not recommended if:

You need advanced automation:

Remarkably, for the premium it charges, Constant Contact does not supply one of the most innovative automations. While they do provide set off campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll locate that more affordable tools provide similar levels of automation– MailerLite as well as Sendinblue, for instance.

Rating details


Alleviate of Use

Usually it’s simple to browse, though a little bit dull-looking. You can get to a lot of locations within a couple of clicks, though as they’ve added more functionality, some points have actually come to be a little covert, as an example, automations.

E-newsletter Creation


The editor is quickly, but light on functions, particularly in the styling department. Besides that it’s easy to work with.



This is extremely fundamental, only enabling you to place straightforward greetings or get in touch with details. There is no if/then/else reasoning readily available.

Email types

Classic, autoresponders, standard automations, repeating newsletters, A/B testing, occasion registrations, promo codes, surveys as well as surveys .

Option as well as Flexibility of Template Designs

Not negative. You can likewise start from scratch, as well as utilize a helpful function called ‘Brand your e-mail’ to auto-generate a layout based on your website’s colors and also logo.

Email Marketing Automation

It likewise produces pre-defined call sectors based on your consumers’ interactions with your online store (e.g. repeat, expired and also potential consumers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are also offered.

Listing Management

You can develop sections from get in touch with activity, checklist membership, contact details, tags, or ecommerce activity. You can likewise produce a segment from your contact insights as well as tag contacts based upon call field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, and also it merely offers a summary box, basic field choices (which you can not add to) and then a listing, or listings, that individuals can check to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out too terribly, reaching the most preferred email providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports and Analysis

Along with common open and click records, spam, bounce as well as unsubscribe rates are also offered. You additionally obtain click heat maps, and some valuable overview reports such as open and click patterns, opens up by tool, % of contacts involved, as well as most successful subject line. You can also compare campaigns. Progressed tracking such as social monitoring isn’t offered.


The site and also the device are only available in English. You can choose to alter some of the non-editable e-mail areas (e.g. footer and personal privacy plan message) to one of 10 languages offered, mostly European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a attribute to examine the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that enables you to preview exactly how emails will try to find specific recipients, although this really did not seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management


Soft bounces are put on short-term hold for 15 days, and afterwards resent. If it takes place once more, they are moved right into a put on hold bounce category. They have actually a ‘ suggested for removal’ filter offered to watch these, yet do not remove them instantly.


of course

Import/export offered although it’s not as simple as it could be– you need to initially make it possible for innovative e-mail authorizations under Account Settings.

Storage offered for data and pictures


All plans come with unrestricted storage space.

Pro Features



SPF and also DKIM are supported.

Own Domain


Various degrees of account accessibility


The Account Owner can likewise assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge amount of apps and integrations , nearly 400.

Touchdown Page Builder


This is just offered by means of their kind builder, and it’s really fundamental. Rather, we would certainly suggest these complimentary landing page home builders.

Customer Support

3.5/ 5.

There are several channels of support, consisting of real-time chat, phone support, a data base and community-based support. Nonetheless, I found that the conversation as well as phone support weren’t always readily available, which was a little frustrating. When I had the ability to get hold of conversation support, nevertheless, I did discover them to be responsive and also beneficial . Remember that you’ll require to contact order to cancel your registration, which is quite annoying.

Total rating.

3.6/ 5.

For a standard email device, Constant Contact ticks a lot of the boxes. The major concern here, however, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate with their site, they are a tool for local business. As well as, thus, it’s worth reviewing them on these terms. As mentioned above, they definitely have sufficient of the essentials covered to please most local business, and also if it were as easy as that then we would certainly advise them a lot more highly.

The problem, nowadays, is that there are lots of other e-mail tools supplying much more than Constant Contact, as well as for a great deal much less money. This includes not just includes, however likewise user experience. For the amount you pay with Constant Contact, you could find yourself utilizing a lot extra effective devices such as ActiveCampaign and GetResponse.

And also with recent improvements to automations and also coverage, and also the addition of brand-new attributes like a website contractor, it does look like they’re making an initiative to enhance the item. Their absence of sophisticated features makes it difficult to suggest them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly assert that there might be various other interests at play there.

Try Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplistic method (it just includes autoresponders). They also supply robust records as well as analysis devices. On top of that, they are even less expensive than Constant Contact.
  • Sendinblue is among the cheapest all-in-one e-mail advertising and marketing devices on the marketplace. It’s readily available in 6 languages and features advanced automation alternatives as well as a integrated CRM.
  • GetResponse is a strong alternative. It comes with lots of advanced features (e.g. a webinar device), provides and also has excellent automations among the most effective spam and design testing tools we’ve ever before used. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the most effective alternatives to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which e-newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly such as to get into the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be better off having a look at any of these CRMs for small companies, which will be even more affordable. There are even plenty of outstanding free CRMs to select from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software program for small businesses. It securely shops your consumer information as well as supplies a safe means to handle your clients.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are continually good in our bi-annual deliverability examinations.

Despite these fancy numbers and features, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate with their website, they are a device for tiny organizations. The issue, these days, is that there are plenty of other email devices providing also extra than Constant Contact, as well as for a whole lot much less money. For the quantity you pay with Constant Contact, you could locate on your own using a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simple method (it just features autoresponders).

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