Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Forms With Checkbox Textbox

Constant Contact have actually remained in the email advertising and marketing video game given that 1995. Throughout that time, they’ve handled to become one of the most secondhand email tools on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is really typically the leading option for numerous other review websites. Naturally, I am curious to see if our in-depth analysis generates the same result.

You might have taken a look at the Constant Contact evaluations supplied by customers online, also, as well as whilst they are pretty favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based upon a systematic method as well as uses our practical experience and understanding of lots of other easy and advanced advertising automation tools.

What makes them unique is that they’ve added numerous functions over the years that few of their competitors sport, such as digital item downloads, occasion monitoring, consultation organizing and also social campaigns. These all add to the diverse checklist of email options offered, along with automations and also persisting newsletters.

Constant Contact boast a market with around 400 applications and also combinations that satisfy even the most niche of products. Despite these flashy numbers and functions, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Enough factor for us to take a closer consider Constant Contact’s ins & outs as well as inspect if it’s still appropriate in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is routed towards local business, however their costs aren’t the most affordable, specifically when you think about that their features simply aren’t that advanced. Strategies begin with $9.99/ month, however this just allows for 500 subscribers, and costs rise pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our total rates overview

Pros and also Cons


Is Constant Contact the right newsletter service for you?

Suggested if:

You run events:

Constant Contact is fairly distinct in this regard, being just one of the few e-mail advertising tools to enable you to manage event tickets, registrations, and also invites . Keep in mind that this attribute features its own fees: 5.4% + $0.80 for every ticket marketed or transaction conducted.

Not recommended if:

You require advanced automation:

Remarkably, for the premium it bills, Constant Contact doesn’t offer one of the most advanced automations. While they do provide triggered campaigns, autoresponders and also deserted cart projects (for Shopify just), you’ll locate that other much less expensive tools provide comparable degrees of automation– MailerLite as well as Sendinblue.

Rating details


Ease of Use

Usually it’s easy to browse, though a bit dull-looking. You can get to most locations within a couple of clicks, though as they’ve included a lot more functionality, some points have actually become a little covert, as an example, automations.

E-newsletter Creation


The editor is quick, yet light on features, specifically in the styling division. Besides that it’s easy to deal with.



This is really basic, only enabling you to insert basic greetings or call information. There is no if/then/else logic offered.

Email types

Timeless, autoresponders, basic automations, recurring newsletters, A/B testing, occasion registrations, studies, polls as well as promo codes .

Choice and also Flexibility of Template Designs

Not bad. You can likewise start from scratch, as well as utilize a helpful attribute called ‘Brand your e-mail’ to auto-generate a template based on your website’s colors and logo.

Email Marketing Automation

It additionally creates pre-defined contact segments based on your consumers’ communications with your online shop (e.g. repeat, lapsed and also possible clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also offered.

Checklist Management

You can develop sections from get in touch with activity, list subscription, get in touch with information, tags, or ecommerce activity. You can additionally produce a section from your get in touch with understandings as well as tag get in touches with based on call field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the kind, as well as it simply offers a description box, basic area options (which you can’t add to) and afterwards a listing, or lists, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute as well badly, reaching the most prominent e-mail companies (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and Analysis

In enhancement to typical open as well as click reports, spam, bounce and also unsubscribe rates are additionally readily available. You likewise obtain click heat maps, as well as some helpful review reports such as open as well as click trends, opens up by device, % of contacts involved, as well as many successful subject line.


Here’s where it obtains a little bit hairy. The device as well as the site are only readily available in English. You can pick to transform several of the non-editable email areas (e.g. footer and personal privacy policy text) to one of 10 languages available, mostly European. Assistance and also the knowledge base is offered in 4 languages. Somewhat complicated, but a minimum of there’s some effort to support multilingual individuals as well as audiences.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t available, however, there is a attribute to examine the e-mail for mistakes (missing links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that enables you to preview how e-mails will try to find particular recipients, although this really did not appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management

of course

Soft bounces are positioned on short-lived hold for 15 days, and then frown at. They are relocated right into a put on hold bounce category if it takes place once again. They have a ‘ advised for removal’ filter offered to check out these, however do not remove them instantly.


of course

Import/export offered although it’s not as simple as it could be– you require to initially allow innovative e-mail consents under Account Settings.

Storage space readily available for images and information


All plans come with unlimited storage.

Pro Features


of course

SPF and also DKIM are sustained.

Own Domain


Different degrees of account accessibility

of course

The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a enormous amount of applications as well as combinations , nearly 400.

Touchdown Page Builder


This is only readily available via their type home builder, as well as it’s extremely basic. Rather, we would certainly recommend these free landing page builders.

Client Support

3.5/ 5.

There are a number of channels of support, including live chat, phone assistance, a knowledge base as well as community-based support. I discovered that the conversation as well as phone support weren’t constantly available, which was a little discouraging. When I had the ability to get hold of chat support, nevertheless, I did find them to be helpful and also receptive . Remember that you’ll need to call order to terminate your membership, which is pretty aggravating.

General rating.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks a lot of packages. The main issue right here, however, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves state with their site, they are a device for local business. As well as, because of this, it’s worth assessing them on these terms. As discussed above, they definitely have enough of the fundamentals covered to satisfy most local business, and also if it were as straightforward as that after that we would certainly recommend them more highly.

The issue, nowadays, is that there are a lot of various other e-mail devices providing much more than Constant Contact, and for a great deal much less cash. This consists of not only includes, but likewise customer experience. In fact, for the quantity you pay with Constant Contact, you can find yourself using far more effective devices such as ActiveCampaign as well as GetResponse.

They do get factors for their good deliverability rates, integrations (particularly social media sites assimilations), and also for enabling different access levels for different users. And with current improvements to automations as well as reporting, and the addition of brand-new attributes like a website builder, it does resemble they’re making an initiative to enhance the item. Their lack of innovative functions makes it difficult to recommend them over others at this rate point. (You’ll see we do not detail them as a great Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly assert that there may be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simplistic method (it just includes autoresponders). They likewise supply durable records and also analysis devices. They are even less costly than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email marketing tools on the marketplace. It’s available in 6 languages as well as features innovative automation options and also a built-in CRM.
  • GetResponse is a solid option. It includes several innovative functions (e.g. a webinar tool), has outstanding automations as well as offers one of the best spam and also style testing tools we’ve ever used. That’s why Constant Contact falls short when compared to GetResponse.

We have a in-depth guide with the very best options to Constant Contact, check it out right here. You can also try our Smart Finder to see which e-newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you would certainly like to obtain into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a look at any of these CRMs for small services, which will be far more budget-friendly. There are also lots of exceptional complimentary CRMs to choose from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software for small businesses. It securely shops your client data and also offers a protected way to handle your subscribers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are regularly excellent in our bi-annual deliverability tests.

Regardless of these showy numbers as well as features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat through their website, they are a tool for little services. The issue, these days, is that there are plenty of other e-mail devices using also more than Constant Contact, and also for a great deal much less money. For the quantity you pay with Constant Contact, you could find on your own utilizing a lot extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simple approach (it just features autoresponders).

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