Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising video game because 1995. Throughout that time, they’ve handled to become one of one of the most used e-mail tools on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very frequently the leading selection for numerous other evaluation internet sites. Normally, I am curious to see if our comprehensive evaluation produces the exact same outcome.

You might have looked into the Constant Contact reviews provided by users online, too, as well as whilst they are pretty positive, they might not give you the whole picture. Our review of Constant Contact is based upon a systematic strategy and also utilizes our practical experience as well as expertise of loads of other straightforward as well as innovative advertising and marketing automation devices.

What makes them unique is that they’ve included numerous attributes for many years that few of their competitors sporting activity, such as digital product downloads, occasion administration, consultation scheduling and social campaigns. These all include in the varied list of email options available, in addition to automations as well as recurring newsletters.

Constant Contact brag a industry with around 400 apps and integrations that cater to even one of the most particular niche of items. Yet regardless of these flashy numbers and features, rate of interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins as well as examine.
Figure out below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, but their prices aren’t the most budget-friendly, especially when you think about that their features just aren’t that advanced. Plans begin with $9.99/ month, yet this only enables 500 subscribers, as well as costs increase rather greatly after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our total prices guide

Cons as well as pros


Is Constant Contact the appropriate newsletter service for you?

Advised if:

You run events:

Constant Contact is rather special in this regard, being among the few e-mail marketing devices to permit you to take care of event tickets, invitations, as well as registrations . Remember that this feature features its own costs: 5.4% + $0.80 for each ticket sold or deal conducted.

Not recommended if:

You need sophisticated automation:

Remarkably, for the costs it bills, Constant Contact doesn’t supply the most sophisticated automations. While they do use caused projects, autoresponders and also abandoned cart projects (for Shopify just), you’ll locate that other more affordable tools supply similar levels of automation– MailerLite and Sendinblue, as an example.

Ranking information


Reduce of Use

Usually it’s easy to navigate, though a little bit dull-looking. You can get to many places within a number of clicks, though as they’ve added much more functionality, some things have ended up being a little concealed, as an example, automations.

Newsletter Creation


The editor is quickly, however light on functions, especially in the designing division. In addition to that it’s easy to deal with.



This is extremely standard, only allowing you to place straightforward introductions or get in touch with details. There is no if/then/else reasoning offered.

Email kinds

Traditional, autoresponders, fundamental automations, repeating e-newsletters, A/B screening, occasion enrollments, surveys, promo codes as well as polls .

Selection as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) themes to select from, with varying degrees of quality (some are suitable, while others look a little standard and outdated). You can also go back to square one, and also utilize a handy attribute called ‘Brand your email’ to auto-generate a layout based upon your internet site’s colors and logo.

Email Marketing Automation

They supply autoresponders and deserted cart advocate Shopify and WooCommerce. It additionally produces pre-defined call segments based upon your customers’ communications with your online shop (e.g. repeat, lapsed and also prospective clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also readily available. It’s worth keeping in mind that the automations aren’t the most versatile, as you can’t truly integrate conditions as well as activities as you can in many various other devices.

List Management

You can produce segments from get in touch with task, listing membership, get in touch with details, tags, or ecommerce task. You can likewise create a segment from your call insights as well as tag calls based on call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the form, and it merely offers a summary box, basic area alternatives (which you can not contribute to) and then a listing, or lists, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out as well badly, getting to the most popular email service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and also Analysis

In addition to typical open and click reports, spam, bounce and unsubscribe prices are also offered. You likewise obtain click heat maps, and some helpful review reports such as open and also click patterns, opens up by tool, % of calls involved, as well as the majority of successful subject line.


Below’s where it gets a bit unshaven. The website and the tool are only offered in English. You can pick to transform several of the non-editable e-mail areas (e.g. footer as well as personal privacy policy message) to one of 10 languages available, mostly European. Assistance and the knowledge base is available in 4 languages. Somewhat confusing, yet a minimum of there’s some initiative to sustain multilingual users and audiences.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nonetheless, there is a attribute to inspect the email for mistakes ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s also a tool that allows you to preview exactly how emails will look for certain recipients, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are placed on short-term hold for 15 days, and then feel bitter. If it occurs once again, they are relocated right into a put on hold bounce classification. They have a ‘ suggested for elimination’ filter offered to see these, but don’t eliminate them automatically.



Import/export available although it’s not as simple as it could be– you require to first enable sophisticated e-mail consents under Account Settings.

Storage space offered for photos and also information


All plans feature limitless storage.

Pro Features



SPF and DKIM are sustained.

Own Domain


Various levels of account accessibility

of course

The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a massive quantity of applications and assimilations , almost 400.

Touchdown Page Builder


This is just offered by means of their form contractor, and it’s very standard. Instead, we ‘d suggest these cost-free landing web page building contractors.

Client Support

3.5/ 5.

There are numerous networks of assistance, including live chat, phone assistance, a understanding base and community-based assistance. I discovered that the conversation and phone assistance weren’t constantly readily available, which was a little aggravating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks most of the boxes. The major concern here, however, is that they’re asking a costs cost for a sub-premium product.

Final thought.

As Constant Contact themselves state through their website, they are a tool for local business. And also, thus, it’s worth examining them on these terms. As pointed out over, they certainly have sufficient of the fundamentals covered to please most small companies, and if it were as basic as that then we would certainly recommend them much more highly.

The problem, nowadays, is that there are lots of various other e-mail devices using much more than Constant Contact, and also for a whole lot less money. This consists of not just includes, however additionally customer experience. For the quantity you pay with Constant Contact, you can locate yourself using much more effective devices such as ActiveCampaign as well as GetResponse.

And with recent enhancements to automations and also reporting, and the addition of brand-new attributes like a internet site builder, it does look like they’re making an initiative to enhance the item. Their absence of innovative attributes makes it hard to suggest them over others at this cost point.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly assert that there might be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, and also it can not be compared to Constant Contact’s simplistic approach (it just includes autoresponders). They likewise supply robust records as well as analysis devices. In addition to that, they are also less expensive than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail marketing tools on the market. It’s available in 6 languages and comes with innovative automation choices and also a built-in CRM.
  • GetResponse is a solid choice. It includes many advanced functions (e.g. a webinar tool), offers and also has superb automations one of the very best spam and layout testing devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive guide with the very best alternatives to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be much better off taking a look at any of these CRMs for small businesses, which will certainly be far more economical. There are also a lot of exceptional cost-free CRMs to choose from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software program for small businesses. It securely stores your consumer information as well as supplies a secure means to manage your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

Regardless of these fancy numbers and also functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat with their website, they are a tool for little businesses. The concern, these days, is that there are lots of various other email devices using even much more than Constant Contact, and for a great deal less cash. For the amount you pay with Constant Contact, you can find yourself using a lot extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simplistic method (it only includes autoresponders).

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