Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Help Videos

Constant Contact have been in the email marketing game since 1995. Throughout that time, they’ve handled to turn into one of the most secondhand email tools on the planet, after Mailchimp.

One thing I observed is that Constant Contact is extremely frequently the top option for several other review websites. Naturally, I wonder to see if our thorough evaluation creates the same outcome.

You might have checked out the Constant Contact testimonials supplied by users online, as well, as well as whilst they are rather positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach as well as uses our practical experience and also understanding of dozens of other basic as well as advanced advertising automation tools.

What makes them special is that they’ve included a number of features for many years that few of their rivals sport, such as electronic item downloads, occasion monitoring, visit scheduling as well as social projects. These all contribute to the varied checklist of e-mail options readily available, along with automations and reoccuring newsletters.

Constant Contact boast a industry with around 400 applications as well as combinations that accommodate also the most particular niche of items. Despite these flashy numbers as well as features, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a more detailed check out Constant Contact’s outs & ins and also check if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is routed towards small companies, however their prices aren’t the most budget-friendly, specifically when you think about that their functions just aren’t that advanced. Strategies start from $9.99/ month, however this just permits 500 customers, and also costs increase pretty greatly after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete pricing guide

Cons as well as pros


Is Constant Contact the right e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly special in this regard, being just one of the few e-mail marketing devices to permit you to handle event tickets, registrations, and invitations . Bear in mind that this attribute includes its own costs: 5.4% + $0.80 for each ticket marketed or purchase performed.

Not advised if:

You require advanced automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t provide the most sophisticated automations. While they do use caused campaigns, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll discover that more affordable devices use comparable degrees of automation– MailerLite as well as Sendinblue, for example.

Score information


Ease of Use

Usually it’s simple to navigate, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve included much more functionality, some points have actually become a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, yet light on features, especially in the styling department. Aside from that it’s very easy to work with.



This is very standard, just permitting you to put basic introductions or contact details. There is no if/then/else reasoning readily available.

Email types

Traditional, autoresponders, basic automations, persisting e-newsletters, A/B testing, occasion enrollments, coupons, surveys as well as surveys .

Choice as well as Flexibility of Template Designs

Not poor. You can likewise begin from scrape, and utilize a convenient function called ‘Brand your e-mail’ to auto-generate a layout based on your web site’s colors and logo design.

Email Marketing Automation

They provide autoresponders as well as deserted cart campaigns for Shopify and WooCommerce. It additionally creates pre-defined call sections based on your customers’ interactions with your on-line shop (e.g. repeat, expired and also possible customers). Automations based upon call triggers (e.g. email opens, clicks) are also offered. It’s worth noting that the automations aren’t the most flexible, as you can not truly integrate problems and actions as you can in numerous other tools.

List Management

You can produce sections from call task, list subscription, get in touch with details, tags, or ecommerce task. You can additionally create a section from your call insights and tag get in touches with based on call area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the form, and also it just uses a description box, basic field options (which you can not include in) and then a listing, or checklists, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute also terribly, getting to one of the most prominent e-mail suppliers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records as well as Analysis

In addition to conventional open and also click records, spam, bounce and also unsubscribe rates are also readily available. You additionally get click warm maps, and some helpful overview reports such as open and also click trends, opens by tool, % of contacts involved, and most effective subject line. You can additionally compare campaigns. However, advanced tracking such as social tracking isn’t readily available.


Right here’s where it obtains a bit hairy. The website and the device are just available in English. You can choose to transform several of the non-editable e-mail sections (e.g. footer and also personal privacy plan text) to among 10 languages available, mostly European. Assistance as well as the data base is readily available in 4 languages. Slightly complex, but at the very least there’s some effort to support multilingual customers as well as target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, nonetheless, there is a feature to check the email for mistakes (missing links, placeholder text that hasn’t been upgraded, etc). There’s likewise a tool that permits you to sneak peek how e-mails will seek certain receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and after that feel bitter. They are moved right into a put on hold bounce category if it takes place again. They have actually a ‘ suggested for removal’ filter readily available to check out these, however do not eliminate them immediately.



Import/export readily available although it’s not as simple as it could be– you need to first allow innovative e-mail consents under Account Settings.

Storage space readily available for information as well as pictures


All strategies include endless storage space.

Pro Features


of course

SPF and also DKIM are supported.

Own Domain


Different degrees of account gain access to

of course

The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a huge amount of apps and assimilations , nearly 400.

Landing Page Builder


This is just readily available using their type home builder, and also it’s very fundamental. Rather, we ‘d suggest these complimentary touchdown page contractors.

Customer Support

3.5/ 5.

There are numerous channels of support, consisting of real-time chat, phone assistance, a understanding base and community-based assistance. I located that the chat and phone assistance weren’t constantly readily available, which was a little frustrating.

Overall rating.

3.6/ 5.

For a standard email device, Constant Contact ticks most of the boxes. The primary problem here, however, is that they’re asking a premium cost for a sub-premium product.

Final thought.

As Constant Contact themselves state through their site, they are a tool for small businesses. And also, because of this, it’s worth assessing them on these terms. As mentioned above, they absolutely have sufficient of the essentials covered to please most local business, and also if it were as simple as that then we would certainly advise them extra very.

The issue, these days, is that there are plenty of various other e-mail devices using much more than Constant Contact, as well as for a whole lot less money. This includes not just features, yet additionally user experience. For the amount you pay with Constant Contact, you might locate yourself using much more powerful tools such as ActiveCampaign and GetResponse.

As well as with recent improvements to automations and also coverage, and the addition of brand-new attributes like a web site home builder, it does look like they’re making an initiative to improve the item. Their absence of innovative functions makes it hard to advise them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly assert that there may be various other rate of interests at play there.

Attempt Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simple method (it only includes autoresponders). They likewise supply robust records and analysis tools. They are even more affordable than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail advertising and marketing tools on the marketplace. It’s readily available in 6 languages as well as features sophisticated automation options and a built-in CRM.
  • GetResponse is a solid option. It includes lots of advanced attributes (e.g. a webinar tool), provides and has exceptional automations one of the best spam as well as design testing devices we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth overview with the best choices to Constant Contact, check it out here. You can also try our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be much better off taking a look at any one of these CRMs for local business, which will be far more cost effective. There are also lots of outstanding totally free CRMs to select from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software for small businesses. It securely stores your consumer information and provides a protected way to handle your clients.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability examinations.

Despite these flashy numbers and attributes, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a tool for tiny services. The concern, these days, is that there are plenty of other email devices using even a lot more than Constant Contact, and for a lot less cash. For the amount you pay with Constant Contact, you could locate on your own using much more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simple approach (it just includes autoresponders).

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