Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact How Long Do Awaiting Confirmation Stay Active?

Constant Contact have actually remained in the email marketing game because 1995. Throughout that time, they’ve managed to become one of the most previously owned email devices in the world, after Mailchimp.

One thing I saw is that Constant Contact is very usually the top selection for numerous various other evaluation websites. Normally, I am curious to see if our in-depth evaluation generates the exact same result.

You might have taken a look at the Constant Contact evaluations offered by customers online, too, and whilst they are rather favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based on a methodical method and utilizes our functional experience and understanding of dozens of various other easy and also advanced advertising and marketing automation tools.

What makes them special is that they’ve added a number of features throughout the years that few of their rivals sporting activity, such as electronic product downloads, occasion monitoring, consultation organizing and social campaigns. These all add to the varied checklist of e-mail choices readily available, in addition to automations and persisting e-newsletters.

Constant Contact brag a industry with around 400 applications and also integrations that cater to even the most niche of items. Yet regardless of these flashy numbers and also attributes, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a more detailed check out Constant Contact’s outs & ins as well as examine if it’s still relevant in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, but their prices aren’t the most cost effective, particularly when you take into consideration that their attributes simply aren’t that progressed. Plans begin with $9.99/ month, but this just permits 500 customers, and prices rise rather dramatically after that.

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Constant Contact Pricing

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Cons and also pros


Is Constant Contact the right newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly special in this regard, being just one of minority email advertising devices to enable you to manage event invites, enrollments, as well as tickets . Remember that this attribute comes with its own charges: 5.4% + $0.80 for each ticket sold or purchase performed.

Not advised if:

You require sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact does not provide the most advanced automations. While they do use caused campaigns, autoresponders and deserted cart campaigns (for Shopify just), you’ll discover that various other much less expensive tools supply comparable degrees of automation– MailerLite and also Sendinblue.

Rating details


Alleviate of Use

Typically it’s easy to browse, though a bit dull-looking. You can reach the majority of areas within a couple of clicks, though as they’ve included extra performance, some points have become a little covert, for example, automations.

E-newsletter Creation


The editor is quick, however light on attributes, specifically in the styling department. In addition to that it’s simple to work with.


of course

This is extremely standard, just allowing you to put simple introductions or contact information. There is no if/then/else logic offered.

Email types

Classic, autoresponders, standard automations, reoccuring newsletters, A/B screening, event enrollments, surveys, promo codes and also studies .

Option and also Flexibility of Template Designs

Not poor. You can likewise begin from scrape, and utilize a handy function called ‘Brand your e-mail’ to auto-generate a layout based on your website’s shades and logo design.

Email Marketing Automation

They supply autoresponders and abandoned cart campaigns for Shopify and WooCommerce. It additionally creates pre-defined get in touch with segments based upon your clients’ interactions with your online shop (e.g. repeat, lapsed and also prospective clients). Automations based upon contact triggers (e.g. e-mail opens, clicks) are also readily available. It’s worth noting that the automations aren’t the most versatile, as you can’t truly integrate problems and activities as you can in several other tools.

Checklist Management

You can develop sectors from get in touch with activity, listing membership, call details, tags, or ecommerce task. You can also create a section from your get in touch with insights and also tag contacts based on call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, as well as it merely supplies a description box, basic area alternatives (which you can not include in) and afterwards a list, or lists, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not do too terribly, getting to the most prominent email service providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports and Analysis

In addition to conventional open as well as click reports, spam, bounce as well as unsubscribe rates are also available. You also get click warm maps, and some valuable review records such as open as well as click patterns, opens up by tool, % of get in touches with involved, and also most effective subject line. You can likewise contrast projects. Nonetheless, progressed tracking such as social monitoring isn’t offered.


Here’s where it obtains a bit hairy. The device and also the site are only offered in English. You can choose to transform a few of the non-editable email areas (e.g. footer as well as privacy policy text) to among 10 languages available, primarily European. Assistance and the knowledge base is available in 4 languages. A little confusing, yet at least there’s some effort to sustain multilingual individuals and also target markets.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t offered, however, there is a attribute to inspect the email for errors (missing links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that permits you to sneak peek exactly how emails will certainly look for specific recipients, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on short-lived hold for 15 days, and then frown at. They are relocated right into a suspended bounce category if it happens again. They have actually a ‘recommended for removal’ filter available to see these, yet do not eliminate them instantly.



Import/export offered although it’s not as simple as maybe– you require to initially allow sophisticated email permissions under Account Settings.

Storage offered for images and also information


All strategies include unlimited storage space.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Different degrees of account access


The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a large quantity of apps and also assimilations , almost 400.

Touchdown Page Builder

of course

This is only available using their kind building contractor, and also it’s extremely standard. Instead, we would certainly suggest these free landing page building contractors.

Customer Support

3.5/ 5.

There are numerous networks of support, including real-time chat, phone support, a data base and also community-based assistance. However, I located that the conversation as well as phone assistance weren’t always readily available, which was a little frustrating. When I was able to acquire conversation support, nevertheless, I did find them to be useful as well as responsive . Keep in mind that you’ll require to hire order to cancel your subscription, which is pretty irritating.

General ranking.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks the majority of the boxes. The main problem below, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves restate via their site, they are a device for small companies. As well as, thus, it’s worth reviewing them on these terms. As mentioned over, they certainly have sufficient of the essentials covered to please most small companies, as well as if it were as simple as that then we would certainly suggest them extra very.

The issue, nowadays, is that there are a lot of other email tools providing even more than Constant Contact, and also for a great deal much less money. This consists of not only features, but likewise customer experience. For the quantity you pay with Constant Contact, you could locate on your own utilizing much more effective tools such as ActiveCampaign and also GetResponse.

They do pick up factors for their good deliverability rates, assimilations (particularly social media combinations), and also for allowing different gain access to degrees for separate individuals. As well as with current improvements to automations as well as reporting, and the addition of brand-new functions like a web site contractor, it does appear like they’re making an initiative to boost the item. But their absence of advanced functions makes it tough to recommend them over others at this price point. (You’ll see we do not note them as a excellent Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly declare that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simplified technique (it only features autoresponders). They also use durable records and also evaluation tools. They are also cheaper than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail advertising tools on the market. It’s readily available in 6 languages and includes advanced automation alternatives and a built-in CRM.
  • GetResponse is a strong option. It comes with numerous innovative attributes (e.g. a webinar device), has exceptional automations as well as uses one of the very best spam as well as style screening devices we’ve ever utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the very best alternatives to Constant Contact, check it out here. You can also try out our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly such as to get involved in the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be far better off taking a look at any of these CRMs for small businesses, which will be far more inexpensive. There are even lots of excellent cost-free CRMs to select from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to cancel your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software for local business. It safely shops your customer data and offers a protected method to handle your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability tests.

Regardless of these showy numbers as well as attributes, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat through their site, they are a tool for little organizations. The problem, these days, is that there are lots of other email tools supplying even extra than Constant Contact, and also for a whole lot less cash. For the amount you pay with Constant Contact, you could discover on your own making use of a lot extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it just features autoresponders).

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