Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Inc Saas

Constant Contact have remained in the email advertising video game since 1995. Throughout that time, they’ve taken care of to become one of one of the most pre-owned email devices in the world, after Mailchimp.

One point I saw is that Constant Contact is very frequently the leading option for several various other review web sites. Normally, I am curious to see if our comprehensive evaluation generates the same end result.

You could have checked out the Constant Contact testimonials supplied by individuals online, also, and whilst they are rather favorable, they may not provide you the whole picture. Our testimonial of Constant Contact is based on a methodical approach and utilizes our useful experience and knowledge of dozens of various other easy and sophisticated advertising and marketing automation devices.

What makes them unique is that they’ve included numerous features over the years that few of their rivals sporting activity, such as digital product downloads, occasion monitoring, consultation scheduling as well as social campaigns. These all include in the diverse listing of e-mail alternatives offered, in addition to automations as well as persisting newsletters.

Constant Contact brag a marketplace with around 400 applications and combinations that satisfy even one of the most particular niche of products. Yet regardless of these flashy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs as well as inspect.
Figure out below!

Constant Contact Summary

Constant Contact is routed towards small businesses, yet their prices aren’t the most affordable, particularly when you consider that their attributes simply aren’t that progressed. Strategies begin with $9.99/ month, yet this only enables 500 customers, and also costs climb pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our full pricing overview

Pros and Cons


Is Constant Contact the right e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is fairly special in this regard, being one of the few e-mail advertising and marketing devices to permit you to handle event tickets, registrations, and also invitations . Bear in mind that this function comes with its very own charges: 5.4% + $0.80 for each and every ticket offered or purchase performed.

Not advised if:

You need sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t use the most advanced automations. While they do provide set off projects, autoresponders and deserted cart projects (for Shopify only), you’ll discover that other more affordable tools use similar levels of automation– MailerLite and Sendinblue, for example.

Ranking details


Reduce of Use

Typically it’s very easy to navigate, though a bit dull-looking. You can reach the majority of locations within a couple of clicks, though as they’ve added extra capability, some things have actually come to be a little surprise, for instance, automations.

Newsletter Creation


The editor is quick, but light on features, particularly in the styling division. Besides that it’s very easy to collaborate with.


of course

This is very fundamental, only enabling you to place basic greetings or call details. There is no if/then/else reasoning available.

Email types

Timeless, autoresponders, basic automations, reoccuring newsletters, A/B testing, occasion enrollments, discount coupons, studies and surveys .

Option and also Flexibility of Template Designs

Okay. There are about 200 (!) layouts to pick from, with varying levels of quality (some are respectable, while others look a little fundamental and outdated). You can also start from scratch, as well as use a helpful feature called ‘Brand your email’ to auto-generate a layout based upon your web site’s shades and logo design.

Email Marketing Automation

They offer autoresponders and also abandoned cart advocate Shopify and also WooCommerce. It additionally generates pre-defined get in touch with sections based upon your consumers’ interactions with your on the internet store (e.g. repeat, lapsed and prospective customers). Automations based on call triggers (e.g. e-mail opens, clicks) are also available. It’s worth noting that the automations aren’t the most versatile, as you can not really integrate problems and actions as you can in lots of various other devices.

Listing Management

You can produce sections from call activity, checklist subscription, contact details, tags, or ecommerce activity. You can also develop a section from your contact insights and also tag get in touches with based on contact area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, as well as it merely uses a summary box, basic field options (which you can not add to) and afterwards a listing, or lists, that individuals can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute as well terribly, reaching one of the most popular email suppliers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports and Analysis

In enhancement to conventional open as well as click reports, spam, bounce as well as unsubscribe rates are also available. You likewise get click warmth maps, and also some valuable overview reports such as open and click trends, opens by device, % of contacts engaged, and also many effective subject line.


Below’s where it gets a bit hirsute. The site as well as the device are just available in English. You can choose to transform several of the non-editable e-mail sections (e.g. footer as well as personal privacy plan message) to among 10 languages readily available, mainly European. Assistance and also the knowledge base is offered in 4 languages. A little confusing, however a minimum of there’s some effort to sustain multilingual users and audiences.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a feature to examine the e-mail for errors (missing links, placeholder text that hasn’t been upgraded, and so on). There’s also a device that permits you to preview just how emails will try to find certain recipients, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on temporary hold for 15 days, and then frown at. They are moved right into a suspended bounce group if it takes place once again. They have a ‘ suggested for elimination’ filter readily available to watch these, but don’t remove them automatically.



Import/export available although it’s not as simple as it could be– you need to initially enable sophisticated e-mail approvals under Account Settings.

Storage space available for information and also photos


All plans come with unlimited storage space.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Various levels of account gain access to


The Account Owner can additionally appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a substantial amount of apps as well as assimilations , practically 400.

Touchdown Page Builder

of course

This is only available via their type builder, and also it’s really fundamental. Instead, we ‘d recommend these totally free touchdown web page home builders.

Consumer Support

3.5/ 5.

There are a number of channels of assistance, consisting of real-time chat, phone assistance, a knowledge base and community-based assistance. Nonetheless, I located that the chat and phone assistance weren’t constantly readily available, which was a little aggravating. When I had the ability to get hold of chat support, nonetheless, I did discover them to be responsive and also useful . Bear in mind that you’ll need to call in order to cancel your subscription, which is rather bothersome.

Overall score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks a lot of packages. The primary issue below, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves repeat with their website, they are a device for local business. And also, because of this, it’s worth reviewing them on these terms. As discussed over, they definitely have enough of the essentials covered to satisfy most local business, as well as if it were as basic as that after that we ‘d suggest them extra extremely.

The concern, these days, is that there are plenty of various other e-mail tools using much more than Constant Contact, and for a lot much less cash. This consists of not just features, but likewise individual experience. In fact, for the quantity you pay with Constant Contact, you might find yourself using far more effective devices such as ActiveCampaign as well as GetResponse.

As well as with current improvements to automations as well as reporting, and also the enhancement of brand-new features like a web site builder, it does look like they’re making an initiative to improve the product. Their absence of advanced functions makes it difficult to suggest them over others at this rate factor.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly assert that there could be various other passions at play there.

Attempt Constant Contact now free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplistic approach (it just includes autoresponders). They likewise offer robust records and evaluation devices. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email advertising tools on the marketplace. It’s offered in 6 languages as well as comes with innovative automation choices and also a integrated CRM.
  • GetResponse is a strong alternative. It features several innovative functions (e.g. a webinar tool), uses as well as has excellent automations one of the most effective spam as well as layout testing tools we’ve ever before used. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive overview with the most effective alternatives to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which newsletter solution is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be much far better off taking a look at any of these CRMs for small companies, which will certainly be far a lot more budget-friendly. There are even plenty of exceptional complimentary CRMs to select from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to cancel your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software application for small businesses. It securely stores your customer data and provides a secure way to manage your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability examinations.

In spite of these showy numbers as well as attributes, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate with their website, they are a tool for little companies. The issue, these days, is that there are lots of other e-mail devices providing even much more than Constant Contact, and for a great deal much less cash. For the quantity you pay with Constant Contact, you can find on your own utilizing a lot extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simple method (it just features autoresponders).

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