Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Logo 2016

Constant Contact have actually been in the e-mail advertising video game considering that 1995. During that time, they’ve managed to become one of the most used email devices in the world, after Mailchimp.

One point I saw is that Constant Contact is really commonly the top choice for numerous other review internet sites. Naturally, I am curious to see if our detailed evaluation creates the very same end result.

You may have had a look at the Constant Contact testimonials provided by customers online, as well, and whilst they are pretty positive, they might not give you the whole picture. Our evaluation of Constant Contact is based on a methodical strategy as well as uses our useful experience and also expertise of lots of other simple as well as innovative marketing automation tools.

What makes them special is that they’ve added several attributes for many years that few of their rivals sport, such as electronic item downloads, event management, appointment organizing as well as social projects. These all add to the diverse listing of email alternatives readily available, in addition to automations as well as repeating e-newsletters.

Constant Contact boast a industry with around 400 apps and also assimilations that satisfy even the most particular niche of items. Despite these showy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a better look at Constant Contact’s ins & outs and also examine.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards small businesses, yet their prices aren’t one of the most affordable, especially when you consider that their functions just aren’t that progressed. Strategies start from $9.99/ month, however this just allows for 500 subscribers, and costs climb quite dramatically afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete pricing overview

Cons and also pros


Is Constant Contact the best newsletter solution for you?

Advised if:

You run events:

Constant Contact is fairly unique in this regard, being among minority email marketing devices to permit you to take care of occasion invites, enrollments, as well as tickets . Bear in mind that this function comes with its very own costs: 5.4% + $0.80 for every ticket marketed or deal performed.

Not recommended if:

You need advanced automation:

Remarkably, for the premium it charges, Constant Contact does not offer one of the most innovative automations. While they do use triggered projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll locate that other more affordable devices offer comparable levels of automation– MailerLite and also Sendinblue, for instance.

Rating information


Relieve of Use

Generally it’s simple to browse, though a little bit dull-looking. You can reach the majority of locations within a number of clicks, though as they’ve included a lot more capability, some things have ended up being a little hidden, as an example, automations.

E-newsletter Creation


The editor is fast, yet light on attributes, specifically in the styling division. Besides that it’s very easy to work with.



This is extremely fundamental, just allowing you to put basic introductions or get in touch with details. There is no if/then/else logic available.

Email kinds

Timeless, autoresponders, fundamental automations, repeating newsletters, A/B screening, occasion registrations, polls, studies as well as promo codes .

Option and also Flexibility of Template Designs

Not bad. You can additionally begin from scratch, as well as make use of a helpful feature called ‘Brand your email’ to auto-generate a layout based on your site’s colors as well as logo.

Email Marketing Automation

They offer autoresponders and abandoned cart campaigns for Shopify and also WooCommerce. It also creates pre-defined call sections based upon your clients’ interactions with your on-line store (e.g. repeat, expired and potential clients). Automations based upon get in touch with triggers (e.g. e-mail opens, clicks) are additionally available. It’s worth noting that the automations aren’t the most flexible, as you can’t actually incorporate conditions as well as actions as you can in lots of other tools.

List Management

You can produce segments from call activity, list subscription, get in touch with information, tags, or ecommerce task. You can additionally develop a section from your get in touch with insights and tag get in touches with based on call area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, as well as it just provides a description box, standard field options (which you can’t include in) and then a listing, or listings, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute too terribly, getting to one of the most prominent e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Records as well as Analysis

Along with common open and also click reports, spam, bounce and also unsubscribe rates are additionally offered. You also obtain click warm maps, and some valuable overview reports such as open and also click patterns, opens by gadget, % of calls involved, as well as many successful subject line. You can also contrast campaigns. Progressed tracking such as social monitoring isn’t readily available.


Here’s where it gets a little bit hirsute. The site and the tool are only offered in English. You can pick to alter some of the non-editable e-mail sections (e.g. footer and also privacy policy message) to one of 10 languages readily available, primarily European. Support as well as the data base is readily available in 4 languages. Somewhat complicated, yet a minimum of there’s some initiative to support multilingual individuals and audiences.

More Features

Spam- and Design-Testing

Spam screening isn’t available, nonetheless, there is a attribute to check the e-mail for mistakes ( missing out on links, placeholder message that hasn’t been updated, and so on). There’s additionally a tool that allows you to preview just how emails will try to find particular recipients, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Jump Management

of course

Soft bounces are placed on short-term hold for 15 days, and afterwards dislike. If it takes place once more, they are moved right into a suspended bounce category. They have a ‘recommended for removal’ filter readily available to view these, but do not remove them automatically.



Import/export offered although it’s not as straightforward as maybe– you require to first allow innovative e-mail consents under Account Settings.

Storage available for data and also photos


All strategies include unlimited storage space.

Pro Features



SPF and DKIM are sustained.

Own Domain


Various degrees of account gain access to


The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large quantity of assimilations and also applications , practically 400.

Touchdown Page Builder


This is only readily available via their type home builder, as well as it’s very fundamental. Rather, we would certainly suggest these free landing page contractors.

Consumer Support

3.5/ 5.

There are a number of channels of assistance, consisting of online chat, phone support, a knowledge base as well as community-based support. Nonetheless, I located that the conversation and phone support weren’t constantly readily available, which was a little irritating. When I had the ability to get hold of conversation assistance, however, I did locate them to be responsive as well as useful . Bear in mind that you’ll require to call in order to terminate your subscription, which is quite irritating.

Overall score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks most of the boxes. The main issue below, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves reiterate with their website, they are a tool for local business. And also, as such, it’s worth assessing them on these terms. As stated over, they absolutely have enough of the fundamentals covered to please most small companies, and if it were as straightforward as that then we would certainly recommend them a lot more highly.

The problem, nowadays, is that there are plenty of various other email tools providing much more than Constant Contact, and also for a whole lot much less cash. This consists of not only features, yet also user experience. For the amount you pay with Constant Contact, you can discover yourself using a lot more effective devices such as ActiveCampaign as well as GetResponse.

As well as with recent enhancements to automations and reporting, as well as the enhancement of brand-new functions like a website contractor, it does look like they’re making an effort to enhance the product. Their lack of innovative attributes makes it challenging to suggest them over others at this cost point.

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplistic method (it only includes autoresponders). They also supply robust reports and evaluation tools. In addition to that, they are even less costly than Constant Contact.
  • Sendinblue is among the cheapest all-in-one e-mail advertising and marketing devices on the marketplace. It’s readily available in 6 languages and comes with sophisticated automation alternatives and a integrated CRM.
  • GetResponse is a strong choice. It comes with lots of innovative attributes (e.g. a webinar tool), offers and also has excellent automations one of the best spam as well as layout testing devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the most effective alternatives to Constant Contact, check it out right here. You can also check out our Smart Finder to see which e-newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly like to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for tiny services, which will certainly be much much more budget friendly. There are even a lot of superb complimentary CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software program for small businesses. It safely shops your client data and offers a safe and secure way to manage your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability examinations.

In spite of these showy numbers and features, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat with their site, they are a tool for small companies. The issue, these days, is that there are lots of various other e-mail tools supplying also extra than Constant Contact, as well as for a lot much less cash. For the quantity you pay with Constant Contact, you can locate on your own making use of much a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simplified approach (it just features autoresponders).

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