Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Merchant Services

Constant Contact have actually remained in the email advertising game because 1995. During that time, they’ve managed to turn into one of the most previously owned email tools in the world, after Mailchimp.

One thing I saw is that Constant Contact is extremely usually the top option for numerous other review internet sites. Normally, I wonder to see if our comprehensive analysis creates the very same end result.

You could have taken a look at the Constant Contact testimonials offered by customers online, as well, and whilst they are quite positive, they may not offer you the whole picture. Our review of Constant Contact is based on a methodical technique as well as uses our sensible experience and understanding of loads of various other easy and also sophisticated marketing automation devices.

What makes them special is that they’ve included several functions throughout the years that few of their competitors sport, such as digital item downloads, event administration, consultation organizing and also social campaigns. These all include in the diverse checklist of e-mail alternatives readily available, along with automations and reoccuring newsletters.

Constant Contact brag a market with around 400 apps and assimilations that satisfy also one of the most niche of products. Yet in spite of these showy numbers and functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough reason for us to take a closer look at Constant Contact’s outs & ins and inspect if it’s still pertinent in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is guided towards small companies, but their rates aren’t one of the most budget-friendly, especially when you think about that their features simply aren’t that advanced. Strategies begin with $9.99/ month, but this only permits 500 subscribers, and also rates climb quite dramatically after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our total prices guide

Pros and also Cons


Is Constant Contact the right newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is fairly special in this regard, being one of minority e-mail advertising and marketing tools to allow you to take care of occasion enrollments, tickets, and invitations . Keep in mind that this feature includes its own fees: 5.4% + $0.80 for every ticket offered or purchase performed.

Not recommended if:

You require sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not supply one of the most advanced automations. While they do provide set off projects, autoresponders and deserted cart projects (for Shopify only), you’ll find that various other much cheaper devices supply similar degrees of automation– MailerLite and Sendinblue.

Score details


Reduce of Use

Generally it’s simple to browse, though a bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve added more performance, some things have come to be a little covert, for instance, automations.

E-newsletter Creation


The editor is quickly, but light on features, particularly in the styling department. In addition to that it’s simple to deal with.



This is very basic, just allowing you to insert easy greetings or call information. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, occasion enrollments, coupons, surveys and also surveys .

Choice as well as Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to select from, with varying degrees of quality (some are decent, while others look a little basic as well as outdated). You can also start from scratch, and use a helpful attribute called ‘Brand your e-mail’ to auto-generate a layout based upon your internet site’s shades and also logo design.

Email Marketing Automation

It likewise creates pre-defined get in touch with sections based on your consumers’ interactions with your on the internet store (e.g. repeat, lapsed and also prospective clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are also available.

Listing Management

You can develop segments from get in touch with activity, list subscription, call information, tags, or ecommerce task. You can additionally produce a section from your contact insights and tag get in touches with based upon contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and also it merely provides a description box, fundamental field alternatives (which you can not contribute to) and then a list, or checklists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute also severely, getting to one of the most preferred email providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports and Analysis

Along with common open as well as click records, spam, bounce and also unsubscribe rates are also available. You additionally obtain click warm maps, as well as some helpful review records such as open and click patterns, opens up by device, % of calls involved, and the majority of effective subject line. You can additionally compare projects. Nonetheless, advanced tracking such as social tracking isn’t available.


The website and the device are just offered in English. You can choose to transform some of the non-editable e-mail sections (e.g. footer and also personal privacy plan text) to one of 10 languages offered, mostly European.

More Features

Spam- and Design-Testing

Spam screening isn’t available, nonetheless, there is a function to examine the e-mail for mistakes (missing web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that permits you to sneak peek just how e-mails will certainly seek details receivers, although this really did not appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on temporary hold for 15 days, and afterwards resent. They are moved right into a put on hold bounce category if it occurs again. They have actually a ‘ suggested for removal’ filter readily available to check out these, yet don’t remove them instantly.



Import/export available although it’s not as straightforward as maybe– you require to initially make it possible for advanced email permissions under Account Settings.

Storage space readily available for data as well as photos


All strategies come with endless storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different levels of account gain access to


The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a substantial quantity of apps and assimilations , almost 400.

Touchdown Page Builder

of course

This is just readily available using their type builder, and also it’s extremely fundamental. Rather, we would certainly suggest these free touchdown web page home builders.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of online chat, phone assistance, a knowledge base and also community-based assistance. However, I located that the chat as well as phone support weren’t constantly readily available, which was a little irritating. When I was able to acquire conversation support, however, I did discover them to be receptive as well as beneficial . Keep in mind that you’ll require to contact order to cancel your registration, which is pretty irritating.

Overall score.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of packages. The major problem right here, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves reiterate with their site, they are a device for small companies. As well as, thus, it’s worth assessing them on these terms. As mentioned over, they definitely have sufficient of the basics covered to please most small businesses, as well as if it were as straightforward as that then we would certainly advise them extra extremely.

The problem, these days, is that there are plenty of other email tools offering a lot more than Constant Contact, as well as for a lot less money. This includes not just features, yet additionally user experience. For the amount you pay with Constant Contact, you might discover yourself utilizing much more effective tools such as ActiveCampaign as well as GetResponse.

They do get points for their respectable deliverability rates, assimilations ( specifically social networks assimilations), and for allowing various gain access to degrees for different individuals. And with current improvements to automations and also coverage, and also the addition of new functions like a website building contractor, it does resemble they’re making an effort to enhance the product. Their lack of advanced functions makes it challenging to suggest them over others at this rate factor. (You’ll see we don’t provide them as a good Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly claim that there could be other passions at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplistic method (it only features autoresponders). They also provide robust reports and analysis tools. On top of that, they are even less expensive than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising and marketing devices on the marketplace. It’s readily available in 6 languages and features innovative automation options as well as a built-in CRM.
  • GetResponse is a solid choice. It includes numerous innovative attributes (e.g. a webinar tool), offers as well as has exceptional automations one of the most effective spam as well as design testing devices we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a in-depth guide with the very best alternatives to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to obtain right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you would certainly be much far better off taking a appearance at any of these CRMs for little companies, which will be far more cost effective. There are also lots of superb free CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to cancel your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software for small businesses. It safely shops your consumer information as well as supplies a safe and secure way to manage your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability tests.

In spite of these fancy numbers as well as functions, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a tool for small businesses. The concern, these days, is that there are lots of other e-mail devices supplying also extra than Constant Contact, and for a whole lot much less cash. For the quantity you pay with Constant Contact, you might discover yourself making use of a lot a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and also it can’t be contrasted to Constant Contact’s simple method (it only includes autoresponders).

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