Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Mission Statement

Constant Contact have been in the email advertising and marketing video game since 1995. During that time, they’ve handled to turn into one of the most pre-owned e-mail devices worldwide, after Mailchimp.

One point I observed is that Constant Contact is extremely frequently the leading option for several other review web sites. Normally, I am curious to see if our comprehensive evaluation produces the same outcome.

You might have looked into the Constant Contact reviews used by customers online, also, and also whilst they are quite positive, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique and also utilizes our practical experience as well as knowledge of dozens of various other easy and advanced marketing automation tools.

What makes them unique is that they’ve included several functions for many years that few of their competitors sporting activity, such as electronic item downloads, occasion monitoring, consultation organizing and social projects. These all add to the varied checklist of e-mail options readily available, along with automations and also recurring newsletters.

Constant Contact brag a marketplace with around 400 applications and assimilations that deal with also the most niche of products. Yet regardless of these showy numbers as well as attributes, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s ins & outs and also examine.
Find out below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, but their costs aren’t one of the most inexpensive, especially when you take into consideration that their features just aren’t that progressed. Plans begin with $9.99/ month, but this only enables 500 subscribers, as well as prices increase quite dramatically afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full pricing guide

Cons as well as pros


Is Constant Contact the ideal e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is rather distinct in this regard, being one of minority e-mail advertising and marketing tools to enable you to handle event invites, tickets, and enrollments . Bear in mind that this attribute comes with its own charges: 5.4% + $0.80 for every ticket offered or transaction performed.

Not advised if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t supply the most sophisticated automations. While they do use caused projects, autoresponders and deserted cart projects (for Shopify just), you’ll discover that various other much cheaper tools provide similar levels of automation– MailerLite as well as Sendinblue.

Ranking information


Relieve of Use

Generally it’s simple to navigate, though a bit dull-looking. You can reach the majority of places within a number of clicks, though as they’ve included more functionality, some points have come to be a little concealed, for instance, automations.

E-newsletter Creation


The editor is quickly, yet light on features, especially in the styling division. Apart from that it’s very easy to work with.



This is extremely fundamental, only allowing you to place simple introductions or contact information. There is no if/then/else reasoning offered.

Email types

Classic, autoresponders, fundamental automations, persisting newsletters, A/B testing, occasion registrations, vouchers, studies as well as polls .

Option as well as Flexibility of Template Designs

Not negative. You can also begin from scrape, and also utilize a useful function called ‘Brand your e-mail’ to auto-generate a template based on your website’s shades as well as logo design.

Email Marketing Automation

It additionally generates pre-defined get in touch with sections based on your customers’ communications with your online shop (e.g. repeat, lapsed and also prospective clients). Automations based on call triggers (e.g. email opens, clicks) are additionally readily available.

List Management

You can create sections from get in touch with task, checklist membership, contact details, tags, or ecommerce activity. You can additionally develop a section from your get in touch with understandings and tag get in touches with based on get in touch with area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the kind, as well as it merely uses a summary box, fundamental area alternatives (which you can’t include in) and after that a listing, or lists, that people can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform too terribly, getting to one of the most preferred email providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports and also Analysis

Along with common open and also click reports, spam, bounce and also unsubscribe rates are additionally readily available. You likewise get click heat maps, and also some valuable summary reports such as open and click patterns, opens up by gadget, % of get in touches with engaged, and also the majority of effective subject line. You can likewise compare projects. Advanced tracking such as social monitoring isn’t offered.


Right here’s where it gets a bit hirsute. The tool and also the website are only readily available in English. You can select to change a few of the non-editable e-mail sections (e.g. footer and personal privacy policy message) to among 10 languages offered, mainly European. Assistance as well as the data base is readily available in 4 languages. Slightly complex, yet at the very least there’s some effort to sustain multilingual customers and target markets.

More Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nonetheless, there is a feature to examine the email for errors (missing web links, placeholder message that hasn’t been updated, and so on). There’s likewise a tool that allows you to sneak peek just how emails will certainly look for details receivers, although this really did not seem to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are put on momentary hold for 15 days, and afterwards dislike. They are moved into a put on hold bounce group if it happens once again. They have a ‘ advised for elimination’ filter offered to view these, yet don’t eliminate them instantly.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you require to initially allow innovative email authorizations under Account Settings.

Storage space readily available for photos as well as data


All strategies feature unrestricted storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Different levels of account access


The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a enormous quantity of integrations and also applications , virtually 400.

Touchdown Page Builder


This is only offered via their type contractor, and it’s really basic. Instead, we would certainly suggest these totally free landing page home builders.

Client Support

3.5/ 5.

There are several channels of support, including real-time conversation, phone assistance, a data base and also community-based support. Nonetheless, I discovered that the conversation as well as phone assistance weren’t always offered, which was a little aggravating. When I had the ability to get hold of conversation support, however, I did discover them to be valuable and also receptive . Keep in mind that you’ll require to call in order to cancel your subscription, which is pretty irritating.

Overall score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks the majority of packages. The primary problem right here, though, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves restate with their site, they are a tool for small businesses. As well as, thus, it’s worth examining them on these terms. As stated above, they most definitely have sufficient of the fundamentals covered to satisfy most local business, as well as if it were as straightforward as that after that we ‘d suggest them much more very.

The problem, these days, is that there are lots of various other e-mail tools offering a lot more than Constant Contact, and for a great deal much less cash. This includes not only includes, yet likewise customer experience. As a matter of fact, for the amount you pay with Constant Contact, you can find yourself using a lot more powerful tools such as ActiveCampaign and also GetResponse.

And also with current enhancements to automations and coverage, and the enhancement of brand-new features like a web site home builder, it does look like they’re making an effort to improve the product. Their absence of innovative features makes it tough to advise them over others at this price point.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly assert that there could be other rate of interests at play there.

Try Constant Contact now for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simplified technique (it just features autoresponders). They likewise use durable reports and also analysis devices. They are even more affordable than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising and marketing tools on the market. It’s available in 6 languages and features innovative automation choices and also a integrated CRM.
  • GetResponse is a solid option. It includes lots of sophisticated functions (e.g. a webinar tool), has exceptional automations and also offers among the very best spam and layout screening devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a thorough guide with the most effective options to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be better off having a look at any of these CRMs for local business, which will be far more budget friendly. There are even plenty of excellent totally free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to cancel your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software for local business. It securely stores your customer data as well as offers a safe means to manage your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability tests.

Regardless of these fancy numbers and also features, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a device for little organizations. The concern, these days, is that there are plenty of various other email tools using even much more than Constant Contact, as well as for a great deal much less money. For the amount you pay with Constant Contact, you can discover on your own making use of much more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simplistic approach (it only features autoresponders).

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