Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Motto

Constant Contact have actually remained in the email advertising game since 1995. Throughout that time, they’ve handled to turn into one of the most secondhand e-mail tools in the world, after Mailchimp.

Something I noticed is that Constant Contact is extremely frequently the top selection for lots of other evaluation internet sites. Naturally, I wonder to see if our in-depth evaluation creates the very same result.

You may have looked into the Constant Contact evaluations provided by customers online, also, and also whilst they are quite positive, they might not give you the whole picture. Our review of Constant Contact is based on a systematic technique and utilizes our functional experience and expertise of dozens of other easy as well as innovative advertising automation tools.

What makes them special is that they’ve included a number of attributes over the years that few of their competitors sport, such as digital item downloads, event management, visit organizing and social projects. These all contribute to the varied listing of email options available, along with automations as well as reoccuring e-newsletters.

Constant Contact boast a market with around 400 applications and also integrations that accommodate also the most particular niche of items. Yet regardless of these showy numbers and functions, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a better look at Constant Contact’s outs & ins and also inspect if it’s still pertinent in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is guided towards local business, but their costs aren’t one of the most affordable, specifically when you take into consideration that their features simply aren’t that progressed. Strategies start from $9.99/ month, but this only permits 500 subscribers, and also rates increase rather sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full pricing guide

Cons and pros


Is Constant Contact the appropriate newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite one-of-a-kind hereof, being just one of the few email advertising and marketing devices to permit you to handle event registrations, tickets, as well as invites . Remember that this function comes with its very own costs: 5.4% + $0.80 for every ticket sold or deal performed.

Not recommended if:

You require innovative automation:

Remarkably, for the costs it bills, Constant Contact doesn’t supply one of the most advanced automations. While they do supply set off projects, autoresponders and deserted cart campaigns (for Shopify only), you’ll locate that other much cheaper tools offer similar levels of automation– MailerLite as well as Sendinblue, for example.

Rating information


Reduce of Use

Usually it’s very easy to browse, though a little bit dull-looking. You can get to many areas within a couple of clicks, though as they’ve added extra performance, some things have become a little covert, for example, automations.

E-newsletter Creation


The editor is quick, but light on features, specifically in the designing department. In addition to that it’s easy to deal with.


of course

This is very standard, just permitting you to insert simple greetings or call details. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, basic automations, repeating e-newsletters, A/B screening, event registrations, discount coupons, surveys and polls .

Selection and also Flexibility of Template Designs

Not bad. You can likewise begin from scrape, as well as use a helpful feature called ‘Brand your email’ to auto-generate a design template based on your web site’s colors and logo design.

Email Marketing Automation

It also generates pre-defined get in touch with sectors based on your consumers’ interactions with your on-line shop (e.g. repeat, expired as well as potential clients). Automations based on contact triggers (e.g. e-mail opens up, clicks) are likewise offered.

Listing Management

You can create segments from get in touch with activity, list subscription, get in touch with information, tags, or ecommerce activity. You can likewise produce a sector from your get in touch with understandings and also tag contacts based on contact area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, and also it merely supplies a summary box, basic area options (which you can’t add to) and then a listing, or listings, that individuals can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not execute also terribly, reaching one of the most preferred email suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports and Analysis

Along with typical open and also click records, spam, bounce and unsubscribe rates are additionally offered. You additionally get click warmth maps, as well as some useful review reports such as open and click patterns, opens by device, % of contacts involved, and also many effective subject line. You can also contrast projects. Progressed tracking such as social monitoring isn’t offered.


The tool as well as the site are only readily available in English. You can select to transform some of the non-editable email areas (e.g. footer as well as privacy plan text) to one of 10 languages readily available, mainly European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, nonetheless, there is a feature to check the email for errors (missing web links, placeholder text that hasn’t been upgraded, and so on). There’s additionally a tool that permits you to preview how e-mails will certainly search for specific recipients, although this really did not appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are put on temporary hold for 15 days, and afterwards frown at. If it takes place once again, they are relocated right into a suspended bounce group. They have a ‘ advised for removal’ filter readily available to see these, but do not eliminate them instantly.


of course

Import/export offered although it’s not as simple as it could be– you need to first enable advanced email approvals under Account Settings.

Storage space available for data and photos


All plans include endless storage space.

Pro Features



SPF and also DKIM are supported.

Own Domain


Various levels of account access

of course

The Account Owner can likewise assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous amount of assimilations as well as apps , nearly 400.

Touchdown Page Builder


This is only available using their kind home builder, as well as it’s extremely standard. Rather, we ‘d advise these cost-free touchdown page builders.

Consumer Support

3.5/ 5.

There are a number of networks of assistance, consisting of live conversation, phone assistance, a expertise base and also community-based support. I discovered that the chat and also phone assistance weren’t always readily available, which was a little aggravating.

General score.

3.6/ 5.

For a standard email tool, Constant Contact ticks most of the boxes. The major concern right here, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves state through their site, they are a device for small companies. And, therefore, it’s worth evaluating them on these terms. As discussed over, they absolutely have sufficient of the basics covered to satisfy most local business, and if it were as basic as that then we ‘d recommend them much more very.

The issue, nowadays, is that there are a lot of other e-mail devices supplying much more than Constant Contact, as well as for a whole lot much less money. This consists of not just includes, yet also customer experience. In fact, for the quantity you pay with Constant Contact, you can find yourself using far more effective devices such as ActiveCampaign and GetResponse.

They do grab points for their respectable deliverability prices, combinations ( specifically social media sites combinations), and for enabling various accessibility levels for separate customers. As well as with recent enhancements to automations as well as reporting, as well as the enhancement of new attributes like a website builder, it does resemble they’re making an effort to enhance the item. Their lack of innovative features makes it challenging to advise them over others at this price factor. (You’ll see we don’t note them as a excellent Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly claim that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simplified technique (it only features autoresponders). They also supply durable records as well as evaluation devices. On top of that, they are even more affordable than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail advertising and marketing devices on the market. It’s offered in 6 languages as well as comes with innovative automation choices as well as a built-in CRM.
  • GetResponse is a strong alternative. It features several advanced attributes (e.g. a webinar device), has superb automations as well as uses one of the best spam as well as design testing tools we’ve ever before made use of. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a in-depth guide with the best options to Constant Contact, check it out right here. You can additionally try our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d like to get into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. However, at $399/month, you ‘d be far better off having a look at any one of these CRMs for small businesses, which will certainly be much more affordable. There are also plenty of outstanding totally free CRMs to pick from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software for small businesses. It securely shops your consumer data and provides a safe and secure way to handle your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability tests.

Despite these showy numbers and functions, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat via their website, they are a tool for tiny organizations. The concern, these days, is that there are lots of other email tools using even more than Constant Contact, and for a whole lot much less money. For the amount you pay with Constant Contact, you can locate on your own making use of a lot a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplistic technique (it just features autoresponders).

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